I cannot see two of my Sonos products in the app. I created a stereo pair last evening, with two ERA 100s. It sounds fantastic. Now, I am outside and want to be able to check battery status, etc of my Sonos roams. How can I do this, as the only thing I see in the app is my bedroom group with the speakers I set up last night. The roams are in a group called portable.
Best answer by jgatie
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+22
Did you add the new speakers to your existing speakers or did you add them as a new Sonos system?
New Sonos system. I believe the speakers were turned off when I set up my new ones.
New Sonos system. I believe the speakers were turned off when I set up my new ones.
You have two systems defined. Factory reset one or the other. Then bring up the app with the un-reset system, and choose to add a new product.
Thank you! That worked. I was wondering about that, and actually tried it a little bit ago. Once I reset, my Sonos roams, I was able to re-add them. Thanks again for your help.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.