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Hi,I've got a question about my Sonos Arc Ultra. I've noticed that when I turn off my TV at 11:00 pm, for example, my Arc Ultra is warm in the marked area in the morning. Is this normal? I ask because I understand that when I use my soundbar, it can be warm too. But when my TV is off and I don't play any music, should it stay cool? Thanks in advance for your help.   

This issue has re-appeared after being resolved for quite some time.  That is, it was bad, then it got better for many months, and now it is back.  Perhaps something in the new updates?   

Latest update says… 80.18.24 (Android)80.18.27 (iOS)Release date: 31/03/2025In this update:Ability to create and edit Sonos playlists Question is… where is this create and edit function, as I can't find it.Any help would br great thx 

Hi,I am using the Android Sonos App version 80.16.32. If I am playing a podcast and I want to add another podcast to the end of the queue then it fails with the message “Unable to add to queue”. This works OK from the Sonos App on my iPad. I have uninstalled and reinstalled the app but it doesn’t help. Can I do anything to fix this? Thanks  

Spotify recently introduced Spotify Basic Family. It has the same features as Premium, but without the use of e-books and it is cheaper. Does this Spotify Basic Family plan work with Sonos?

ahhh … hours spent with the ridiculous system.  After being unable to update the wifi, I finally got the Boost to be recognised only to get the “sign in as the system owner” message.  I am signed in.  On the app and on the PC. where else am I supposed to sign in?  Please let me know where I can sell Sonos equipment  I am done with this.

I am reluctantly using the new app and have issues trying to control my tv sound system on the app. Every time I open the app the system is not recognised. So I have to switch the speakers off and then back on again - then it is recognised and I can control it.whats going on? It’s very frustrating.thanks 

Hello. I have set up my music library connecting it to a file, on my hardrive, with all my music and this has always worked, however, I have had to move my music to a different hardrive and now Sonos is picking up every single mp3-mp4 file on my hardrive (not just the files in my music folder). How can I fix this? Thanks

I have a Ray soundbar I use for TV and to stream music from Spotify. I prefer very much to use Spotify Connect from the app than the Sonos app, which is rather limited.I have set up Ray correctly, I can:Hear TV Stream from the Sonos app Stream from Spotify Stream from iPhone’s AirPlayBut after a while without using the speaker, Ray disappears from Spotify Connect, only sometimes it remains visible as an AirPlay destination (it remains available for the Sonos app though). The only way to get it visible in every system is to start over again from the Sonos app: Settings > Network > Manage networks > Update networks, as if the speaker was brand new.Is there a way to avoid that behavior? In another house I have a system with a One and a Play:1 that works consistently and it’s always available, that’s what I look forward to achieve...

Earlier topics show a Sonos power option to keep Sonos active and keep the PC from sleeping.  I don’t find that option under Settings>System>Power & battery.  Can this feature be downloaded from Sonos?

Anybody else have the problem where the Connect stops playing for a few seconds and then comes back - plays for som minutes and then stops again etc. What to do about that - is there a solution?

Hi there,I’ve got a Sonos Amp connected to a computer. I use it more like a line-in and less like a TV. Ok, it’s almost completely unlike a TV, in fact. :)It’d be nice to treat this more like a line-in:Specify an auto-play volume level. Allow playback to other speakers while using the Amp to play something different. (naturally, some added delay is expected here, similar to the “Group Delay” which exists today.) Rename the input to something other than “TV” (this has been brought up a handful of times over the years) This one seems like it’d be an easy addition and would make the whole experience a lot less confusing.Naturally, I would not like the analog line-in feature of added latency***. 😉 I understand this is an atypical use-case for Sonos speakers, but wanted to bring it up anyway to see what others thought. (***) On the topic of latency, what’s the expected added latency for HDMI audio input? It’s low enough to be totally fine in isolation, but if I use the speakers powered by

Hi I’ve just got a era 100 - trying to work it out! I’ve realised it doesn’t do voice commands from you tube music so I’ve subscribed to Amazon music ( which it’s not brilliant at playing tracks from, it hardly ever get s the track I want) but all my playlists are in YouTube music…Is there anyway of copying or transferring playlists from ytm to Amazon? if I go into the app and select play from ytm ‘my super mix’  - it creates a playlist with 33600 tracks on it!! And some don’t work because they have failed to ‘encode properly’ is there a way to re encode it? anyway to get Amazon to play the same 33600 tracks !!  

Is there any plans for a Sonos Ace setting to disable play/pause/volume control beeps?It seems like a good idea based on the comments made in a bunch of reviews and some of the posts in this forum.Aside from a house full of Sonos equipment I’m an Apple user in general. I feel like this is the kind of detail that wouldn’t be overlooked by them. Loving the headphones in general, as someone who got tired of waiting for proper APM 2’s. I think just this setting to disable beeps and the whole lower volume level playing issue and they’re pretty much perfect.I know you can do it Sonos! 🙌🏻

I haven’t been using Sonos much after the May24 update, wiating for things to improve. Just uploaded my Mozart collection to the HD I keep my music library on, tho, so updated the library and started trying to play a few things. Disaster. Albums and playlists are now truncated and duplicated in random ways  - so a ten-track album might now appear as three albums, one with 2 tracks, one with 5 and one with 3 - or ten albums each with one track on. Same thing with playlists, which seem to be missing most of their original tracks. SO to play one album I need to play n album fragments. This is the case on both the PC version and the mobile app (Iphone).I’ve checked back to the itunes and music folders and all is untroubled there, so this seems to be another Sonos problem. I’d normally remove all the music folders from the library and then reload them, but that took three months to resolve last time I tried (last May). Anybody else got this problem, or an idea for a simple solution?Thanks

I have read a lot of threads on here, but I have yet to see anyone with the Sonos in-wall fronts with In-ceiling 8 inch speakers. How would one compare the sound stage and depth between the two set ups. I really want to use the two in wall speakers as fronts due to aesthetics as well as the fact that I have a mental block telling me the in-walls will last much longer than a soundbar. However, everywhere I read, says the arc ultra is incredible. My question I guess is how much of a compromise is it to go with in-walls in front vs arc ultra? The system would be mixed use, as my living room is open floorplan and is really the only space in my house to entertain aside from the backyard. I want a great cinematic experience but even better music experience. I don’t want to invest in the wrong speakers and deal with headaches. Please help. 

Hi all, for several weeks now, when I attempt to group some Sonos speakers located in other rooms with the Beam soundbar that is playing TV audio, the group does not remain fixed, and the speakers are immediately separated. It always worked but now it does not. (Ungroup on auto play is turned off).Anybody has any clue? Thank you

Libary no longer updates automatically, and the app freezes when I try and update the library manually.  FFS why is this such hot garbage. 

On the iPad mini running iPados 18.3 we can do most functions normally. But when we look at the SiriusXM channels we see different (old) information in the channels listing and sometimes in the channel’s view. The now playing in the controller at the bottom is correct, but what is listed on the channel screen or in the channel list is often an older track- sometimes they even show three different songs. Usually we can back out of the list (or jump up one more level if we are elsewhere in the Sirius section) and it refreshes (but it’s not 100% consistent).We have readded Sirius to the Sonos app, and reset the Sonos app and readded it to our system at the request of Support agent on chat. Same behavior. This seems to be relatively new. Has anyone else seen this?Has anyone figured out a cause or solution?

Hi, I want some advice as I will be new on Sonos and sound systems. I just bought a big TV (OLED 77 G4) and I want to put a system for the TV. I’m thinkin on the ARC ULTRA + one sub + 2 rears.Apart from that, I’m thinking on getting also a Move 2 for moving it around the rooms… ALso I want to buy a turntable… so I’m looking for advice about which one to buy… thinking that I would love to use it in all speakers at the same time and get benefit about the sonos ecosystem.I also appreciate opinions on Sub 4 vs Sub mini, Era 100 vs Era 300 :)About how to connect the turntable these are the options I’m thinking:Sonos Port + Any turntable A turntable with BluetoothAre there others? Which one do you think is the best one? I’m new on this and any experience advice will be highly appreciatedThanks!!!

New to Sonos, wondering what this does; selected on Connect:amp

With the addition of lossless via the app. I’ve started using the Sonos app once again for Apple Music but I’ve noticed that there seems to be an issue with how the stats are collected.  The total minutes seems fine but the stats breakdown is wrong. For example, I listened to 5,000 minutes which seems right based on my history, but my top played artist/song/album counts are wrong. I even did a conscious test where I exclusively listened to Fontaines DC via the Sonos app (what an album btw) and it didn’t come up at all in my replay stats which it should have.  is this a known issue anywhere? cheers 

Newer Sonos user. Working with a playbar with gen 2 sub. Works great for TV/Movies. I can stream audio from my Apple Music account fine.  BUT…  I also have about 30 GB of personal music I’ve digitized from my CDs over the years and built playlists for them. When I try to stream from my iPhones internal music library via the Apple Music most of the songs are greyed out. Library is mostly AAC with some MP3 formatting.  There doesn’t seem to be any pattern as to what will stream and what won’t. Even albums are mixed with some songs playable and some not which were certainly the same file type. 

Dear sonosI wanted to touch base and share my experience with the new Sonos system that I recently upgraded to. After reading several positive reviews, I was excited to upgrade my 15-year-old Sony home theatre system to the Sonos system for $5000, which was three times the amount of my old system.However, I have to admit that I am disappointed with the sound quality. While playing music is great and I love it, watching a movie is a different story. The Arc Ultra sub 4 and two 300 era speakers are supposed to provide amazing sound, but in reality, the Arc Ultra is just a mono speaker with no adjustment for left and right channels. This results in an overwhelming center sound, making the overall home theatre experience disappointing.Moreover, I don't have the option to adjust the volume on the left and right channels, which I feel is missing from the package. The system needs more sound from these channels to truly wow me.I wanted to share my honest opinion with you as someone who values

Hi there , my Sonos 1play fell on the floor and I have tried to reset it ,still flashing yellow and can’t connect?