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flattop5
Contributor I
Sep 26, 2025 9:48 PM UTC
Answered

Upgraded to Windows 11, Sonos can't be found

I updated my Lenovo laptop to Windows 11, and now Sonos won’t connect. I have Sonos One. I did all the suggested steps (turning wifi off/on, restarting laptop, unplugging router/plugging back in, powering down Sonos speakers/powering back up), but no luck. Sonos is an allowed app through my Avast firewall.

I have repeated the above steps several times. Any ideas? Thank you.

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    controlav
    controlavAnswer
    Lead Maestro
    Sep 28, 2025 1:24 PM UTC

    Mark your wifi as Private. It will default to Public after a fresh OS installation, which will not work with Sonos.

    Avast will make this more complicated, I suggest disabling Avast until you get it working “clean”, then ensure Avast considers your network as Trusted.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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    5 replies

    controlav
    controlavAnswer
    Lead Maestro
    Sep 28, 2025 1:24 PM UTC

    Mark your wifi as Private. It will default to Public after a fresh OS installation, which will not work with Sonos.

    Avast will make this more complicated, I suggest disabling Avast until you get it working “clean”, then ensure Avast considers your network as Trusted.

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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      flattop5Author
      Contributor I
      Sep 28, 2025 1:31 PM UTC

      Controlav -- that worked! Thank you so much. 

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        SunGoingDown
        Contributor II
        Oct 13, 2025 1:29 PM UTC

        There’s no work around other than switching to “Private?”

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        controlav
        controlav
        Lead Maestro
        Oct 14, 2025 1:20 PM UTC

        There’s no work around other than switching to “Private?”

        You need data to pass between your PC and your Sonos devices, so you need a network marked as Private, yes.

        Why is that a problem?

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        Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
        SunGoingDown
        Contributor II
        Oct 14, 2025 1:36 PM UTC

        No problem man. Was just asking… 😎

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