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Trending Lyricist I
August 11, 2025
Answered

Sonos beam 2 cannot connect Google assistant

  • August 11, 2025
  • 7 replies
  • 386 views

Hi, 

Google assistant worked fine till now. I tried to re connect it, it will not connect. Tried restart, unlink and link again Sonos via "works with Google".

 

Here's a screenshot. 

 

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Best answer by Alexal

Hi again.

 

I went out and bought an old android phone with Android 9 on it.

This did not work ! So no solution.

I was going to buy more speakers but now i am very hesitant about this as i use google all over the house.

I’ll therefore be looking in to other speakers as there is no popper solution and no fix in the horizon.

Hi

Today I managed to add Google Assistant to Sonos Beam 2 using galaxy s23. 

It seems that the issue solved. 

7 replies

Lyricist I
August 12, 2025

I’m having the same problem as of 2 days ago.
Have tried the same as you.

Hope there will be a fix.

Corry P
Sonos Staff
August 12, 2025

Hi ​@Alexal 

Welcome back to the Sonos Community!

I am sorry to hear of this issue you are having with adding Google Assistant to your Beam (Gen 2).

We are aware of an issue currently preventing users from adding Google Assistant to Sonos devices while using a (possibly newer) Android device. It seems to be linked to Gemini - some time ago, we noticed that Gemini had to be disabled (in favour of Google Assistant) for the process to complete. Now, it seems it does not help.

Google Assistant can still be added to a Sonos speaker using iOS, or Android 9 (according to one customer, at least), if you have one of those available.

The issues seen with Google Assistant do not appear to be limited to Sonos, which a quick search will reveal.

We do not have an estimate for when this might be resolved, but I will update this thread when I hear of it.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
AlexalAuthor
Trending Lyricist I
August 12, 2025

Ok thank you 

Lyricist I
September 7, 2025

Hi again.

 

I went out and bought an old android phone with Android 9 on it.

This did not work ! So no solution.

I was going to buy more speakers but now i am very hesitant about this as i use google all over the house.

I’ll therefore be looking in to other speakers as there is no popper solution and no fix in the horizon.

AlexalAuthor
Trending Lyricist I
September 7, 2025

Hi again.

 

I went out and bought an old android phone with Android 9 on it.

This did not work ! So no solution.

I was going to buy more speakers but now i am very hesitant about this as i use google all over the house.

I’ll therefore be looking in to other speakers as there is no popper solution and no fix in the horizon.

Thanks for the update. 

I tried also with IPad 4, without luck. Sonos app doesn't support old IOS devices. 

AlexalAuthorAnswer
Trending Lyricist I
September 19, 2025

Hi again.

 

I went out and bought an old android phone with Android 9 on it.

This did not work ! So no solution.

I was going to buy more speakers but now i am very hesitant about this as i use google all over the house.

I’ll therefore be looking in to other speakers as there is no popper solution and no fix in the horizon.

Hi

Today I managed to add Google Assistant to Sonos Beam 2 using galaxy s23. 

It seems that the issue solved. 

AlexalAuthor
Trending Lyricist I
October 14, 2025

Hi, I performed a factory reset on the Beam 2, but the issue with adding Google Assistant persists.