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Contributor I
Oct 13, 2025 10:20 PM UTC
Answered

arc/ era 300

 I just got a complete system arc ultra sub 4 and era 300.  Was playing around with it and I got the same sound from my sound bar   As my rear era 300. And it sounded fantastic  then I must of hit a wrong button in the app and everything went dead no sound.  Got it back working but on my era 300 alls I get is the surround sound now question is how do I get back the same sound out of my arc ultra as my era 300s at the same time

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Airgetlam
AirgetlamAnswer
Oct 13, 2025 11:04 PM UTC

For TV audio, you can’t. For music streaming, set your surrounds to ‘Full’ rather than ‘Ambient’. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
Oct 13, 2025 11:04 PM UTC

For TV audio, you can’t. For music streaming, set your surrounds to ‘Full’ rather than ‘Ambient’. 

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Bruce