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Contributor I
September 26, 2025
Answered

Upgraded to Windows 11, Sonos can't be found

  • September 26, 2025
  • 5 replies
  • 453 views

I updated my Lenovo laptop to Windows 11, and now Sonos won’t connect. I have Sonos One. I did all the suggested steps (turning wifi off/on, restarting laptop, unplugging router/plugging back in, powering down Sonos speakers/powering back up), but no luck. Sonos is an allowed app through my Avast firewall.

I have repeated the above steps several times. Any ideas? Thank you.

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Best answer by controlav

Mark your wifi as Private. It will default to Public after a fresh OS installation, which will not work with Sonos.

Avast will make this more complicated, I suggest disabling Avast until you get it working “clean”, then ensure Avast considers your network as Trusted.

5 replies

controlav
controlavAnswer
Lead Maestro
September 28, 2025

Mark your wifi as Private. It will default to Public after a fresh OS installation, which will not work with Sonos.

Avast will make this more complicated, I suggest disabling Avast until you get it working “clean”, then ensure Avast considers your network as Trusted.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
flattop5Author
Contributor I
September 28, 2025

Controlav -- that worked! Thank you so much. 

Contributor II
October 13, 2025

There’s no work around other than switching to “Private?”

controlav
Lead Maestro
October 14, 2025

There’s no work around other than switching to “Private?”

You need data to pass between your PC and your Sonos devices, so you need a network marked as Private, yes.

Why is that a problem?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor II
October 14, 2025

No problem man. Was just asking… 😎