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I want to know what is the size and weight of the package of the Ultimate Immersive Set with Arc Ultra. I need this information for delivery

I have several alarms going off around the house in the morning. But one of them (the last one) - Norman’s - will only chime. See screenshot. Any tricks to avoid that….? Thanks!  

There’s a previous thread about this that has been closed, but the problem still hasn’t been resolved, despite it also being mentioned in reviews.I haven’t been using my Ace for a few months, but I did so tonight and the problem is very visible. This time from the beginning. Previously it seemd to worsen the longer I watched.My Sonos Arc is in sync, when used alone, but Ace is behind, so it can’t be adjusted in the app either.Funny. Just a few minutes after writing this, there was a glitch in the sound and the sync improved. No idea what happened.

Like many others, I have had issues with the new Sonos skipping songs and stopping play altogether. The answers given on this forum don’t appear to have fixed the issues, at least in my case, but I finally tried something that seems to have helped the issue. I post it here since it seems all the forum questions regarding this issue have been closed.My network has a Linksys router, with a Beam located 3 feet from the router (wireless connection), and two remote speakers located 10-15 feet from the router, so signal strength is very strong. Re-booting everything did not help. Finally, I logged into the router and found the Sonos device on the network. The Linksys router I have allows up to three network devices to be give higher priority, so I gave the Sonos device high priority on the network, and the skipping is improved, but not totally eliminated. It’s barely usable at this point.So I agee that the song skipping issue is network related, but something needs to be done in the new Sono

Will the Roam 2 Sonos Voice Assistant work with cellular only? I thought that only Alexa required wifi. I’m trying to use the Roam 2 hands-free with the Sonos Voice Assistant on my bike while on the trail. The voice assistant light is on, but the Roam 2 will not respond to commands. I am able to use the voice assistant fine while at the house with wifi.

I have Sonos arc sub and era300. I want to use as a home theatre system.but my era 300s cannot connect with as a surround sounds. Message always come era’s Bluetooth and Line-in unavailable. but Bluetooth already connected and . Waste hours and dates to fixing this. but still same. Please advise me how to fix this? Thanks.

I run a number of Sonos speakers ( 16) throughout my 3 story  home . They are mainly connected through my wireless network. My wireless network consists of 5 WAPS throughout my home and have great connectivity throughout . I have fttp to my home and have a 250/50 NBN plan.my speakers all connect up when I am streaming radio but when I want to stream music from Deezer my speakers cut In and out and I can’t control the volume. I thought this might have something to do with the Sonos app updates as I read this has been not very stable. I live my Sonos system but unfortunately I can’t enjoy all of my various speakers listing to streamed music when I want to .my equipment is2 x arcs - 2 different tv set ups 2 x gen 3 subs4 x Sonos ones 2 x Sonos 52 x Sonos moves2 x Sonos roams2 x Sonos ones1 x Sonos boost hardwired to networkIf anyone has any solutions that would enable me to enjoy my Sonos speakers whilst streaming all music I would greatly appreciate it thank you regards Paul 

I have two subs, can I run a 3rd? Best buy said I can only run two. 

I have 2 Play 1 speakers and a Beam. We have recently changed our room round and I cannot use the Play 1’s as rear speakers. Can I use them as front speakers in conjunction with my Beam?Thank you. 

I reset my Sonos speakers, and now it’s saying no content on my app. I tried resetting the app and the speakers and it’s still not connecting. 

Hi. I’m finding that most of the time when I select a podcast through the new releases part of Pocketcasts through the app it plays a random podcast off the list rather than the specific one I select. This is a recent issue (I’d say last month or two). There seem to be no issues with the rest of the Pocketcasts interface. App version 80.07.05. Anyone else getting the same thing?

Having spent the better part of an hour getting the “there’s something wrong” error when using Amazon Unlimited I’ve finally given up. Worked for years, now I can’t listen to s*it. Done venting 

Grouping “Everywhere”

I have a single Sonos Connect Gen 2 in my setup. It is connected via Ethernet, and WiFi was previously deactivated. After encountering sound issues, I decided to reinstall the system. I deleted the Sonos app, reinstalled it, and performed a factory reset on the Connect.The Sonos app finds the system and prompts me to press the pause button. After doing so, I get an error message stating that it cannot connect to “”. I tried changing the WiFi name and connecting to a different network, but no wired or WiFi networks are detected.I suspect the Connect's WiFi is still disabled, and the installation process cannot reactivate it. I'm now stuck and unable to complete the setup.Please assist with resolving this issue or provide guidance on re-enabling WiFi to complete the setup process.Thank you.

My Sonos Arc Ultra is connected to my LG OLED G3 via eARC.I also have an Apple TV connected to the TV, and I can control the soundbar's volume from it.However, when I power off the Apple TV, the TV shuts down, but the soundbar does not.Previously, when I had an AV amplifier connected via eARC to the TV, I could power on/off all devices using the Apple TV.Is there a way to achieve the same with the soundbar setup?Thank you in advance,Kévin

I have an arc + 2 subs + 2 One SL’sConsidering going to the era 300’s to enhance the movie experience with the collection I have. But I also play a lot of music off spotify usually, stream netflix/hulu...etc.Currently with my set up I am able to hear sound/music come off of all the speakers.If I upgrade to Era 300’s (as surrounds), it seems like nothing will play on those spekaers at all unless it’s atmos only content? Is that correct? Just going through the reviews and forums.I understand the front driver won’t fire when it’s set up as surrounds which is fine, but to not get any music/sound out of it at all when my One SL’s do is a little crazy. Hope I’m wrong. Can someone tell me what’s up?

When I try to Connect my arc to my New LG tv, it fails every time. I put the tv in arc mode, and try connecting, but it goes back to tv speaker mode. the Two units do not speak with eachother

How can I connect my Arc wirelessly to my TV?

I have tried twice to fix my Sonos access issue to my PC music library by contacting Sonos support. All my PC and Android Sonos updates are current. I was able to establish the connection for 1-2 days and then it goes away… link does not exist. My last contact with Sonos was 11/11/24. They indicated that a fix was not available yet but the release notes show Music Library improvement on 10/28/24. https://support.sonos.com/en-us/article/release-notes-sonos-app-updatesIs there a fix for music library access yet? ThanksAll I want for Christmas is my Music Library back!

Hi,I set up my arc ultra, sub 4 and era 300 surrounds today. The system is great except for one issue. My surrounds are way too loud. I have set the era 300’s on 80cm high stands (so they are ant ear height) and placed them 1.5 meters away from me to the side, slightly behind with them pointing towards my ears.  I ran full trueplay with my iPhone but the surrounds are very loud, in a “shouty” kind of way. I’ve used the app to lower surround volume but it only goes to -15 but I think I need -30! The issue is with both surrounds so it is unlikely there is a fault with the system. I also tried turning down height in case this was the problem but it made little difference.  The volume of the arc is perfect but when the same sound (while gaming) comes from the era’s is mega loud and very uncomfortable. The same issue occurs on my 4k blu ray player and Apple TV. It occurs in anything Dolby Atmos as far as I can tell. I tried turning everything off and on again at the mains in case it was a g

My current set up is Arc Gen1, Sub Gen 2, and two Sonos Ones… I want the Arc Ultra but will it be compatible with the Sonos Ones and Gen 2 Sub? Thank you. 

The Sonos S2 app is repeatedly crashing on iOS 17.6.1it opens then closes. I tried going through the Sonos S1 app, but same results.  S1 does not crash, but will not access Sonos S2 through S1. It sends me back to Sonos latest updated app, which then crashes.  if I go to speaker, it plays last album I was playing before this Sonos update mishigoss.  while I’m complaining & explaining, I would appreciate it if  the Sonos app was visible on locked home screen so I can see what’s playing without having to login to iPhone to see track.  

I have 2x Play 1, Playbar and a Move 2, all were connected to my Wifi network and worked fine until recently when it stated that it could not find any products. I rebooted all products, rebooted my wifi router and still nothing. I followed all the guidance on the Sonos support pages and still unable to connect. When searching for the devices it will find them and say I am connected and then asks for my wifi password, which I am entering correct and says it is unable to connect to the network. Tried, reinstalling the app, restarting my phone and rebooting the router and still the same issue. In the end I had to factory reset all the speakers. I’ve tried setting up a new system and upgrading the network in the app and nothing happens. I contacted Sonos support a couple of days ago to see if they could help and they couldn’t find a solution at the time. I told them I was getting a new broadband provider so they said wait until this is installed and try again. I’ve not done that and still

I’ve setup Sonos arc with LG G4when I change volume, I see on my TV only +/-Is there a way to show a number associated with volume? TIA

I have a multi speaker system mostly bought new (3 x S5 Gen 1, 2 x Play 1 Gen 1 and a Beam Gen 1 with 2 more Gen 1 Play 1s linked to the Beam), all operating on S1. My daughter has very kindly recently given me a new Roam 2 for my birthday which I’ve only discovered after opening it is not compatible to S1 and can only operate on S2 or the new Sonos App. I understand that I could upgrade most of my S1 speakers apart from the S5s,  but the S1 system works perfectly for what I bought it for, playing my own music library,  so in view of the many negative issues the new App appears to be experiencing I’d prefer to set up a separate system for the Roam 2 on S2, for the time being at least. I’ve done some reading on here but find it all a bit confusing. Would someone be able to provide a step by step guide to creating a new system for the Roam 2 that doesn’t make my existing S1 system vulnerable to losing music library, playlists etc.My current iPhone 12 only has the S1 app and I’ve become a