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Contributor I
Sep 2, 2024 4:13 PM UTC
Answered

Sonos updated app repeatedly crashing on iOS 17.6.1 since 8-28-24

The Sonos S2 app is repeatedly crashing on iOS 17.6.1

it opens then closes. I tried going through the Sonos S1 app, but same results.  S1 does not crash, but will not access Sonos S2 through S1. It sends me back to Sonos latest updated app, which then crashes.  
if I go to speaker, it plays last album I was playing before this Sonos update mishigoss.  

while I’m complaining & explaining, I would appreciate it if  the Sonos app was visible on locked home screen so I can see what’s playing without having to login to iPhone to see track.  

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AjTrek1
AjTrek1Answer
Sep 3, 2024 9:34 PM UTC

To All

Try deleting the Sonos app and reinstalling it.

Together Everyone Achieves More = T.E.A.M.

30 replies

AjTrek1
Sep 2, 2024 4:25 PM UTC

The Sonos app is repeatedly crashing on iOS 17.6.1

it opens then closes. I tried going through the Sonos S1 app, but same results.  S1 does not crash, but will not access Sonos through S1. It sends me back to Sonos latest updated app, which then crashes.  
if I go to speaker, it plays last album I was playing before this Sonos update mishigoss.  
while I’m complaining & explaining, I would appreciate it if  the Sonos app was visible on locked home screen so I can see what’s playing without having to login to iPhone to see track.  

 

Hmm…app is not crashing on my iPhone 15 ProMax which BTW l’m using to play music to my Move2 in stereo pair on WiFi as I type this response on same device. 

Regarding app not being visible on Lock Screen at one time it was via a Sonos hack. Sonos got their hands slapped by Apple for doing so and a result Sonos does not appear on Lock Screen. So blame Apple for that 😂

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KaulfurstAuthor
Contributor I
Sep 2, 2024 8:00 PM UTC

Tyty! I’m keeping 🤞🏼I’m not alone.  Btw, same phone. Again, Ty. 

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Lyricist I
Sep 3, 2024 1:59 PM UTC

Also getting Sonos crash today after last night’s iOS 17.6.1 update.

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AjTrek1
Sep 3, 2024 2:32 PM UTC

Also getting Sonos crash today after last night’s iOS 17.6.1 update.

That’s not an answer to the post 🤔🤔🤔

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Lyricist I
Sep 3, 2024 2:52 PM UTC

I simply dont understand why they change something that worked and gave me something that doesnt work. Cannot connect to spotify, cannot connect to my local music library, loses history. This is the worst update ever from a company

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Contributor I
Sep 3, 2024 9:22 PM UTC

Sonos is not working after I updated my iPhone 15 Pro Max to the new iOS 17.6.1 yesterday. Will not play any music - whether from Sonos Radio, Apple, Amazon, Tune In - - nothing.  Completely stopped everything. No idea what to do.  PLEASE FIX THIS SONOS! Something is wrong! 

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AjTrek1
AjTrek1Answer
Sep 3, 2024 9:34 PM UTC

To All

Try deleting the Sonos app and reinstalling it.

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Together Everyone Achieves More = T.E.A.M.
MoPac
Headliner III
Sep 3, 2024 9:38 PM UTC

 Are the settings for Sonos on the phone allowing access to the Local Network?  Settings - scroll down to Sonos - in Sonos is the Local Network switch ON.

 My phone is also a 15 and I have the same IOS.  I don’t know why that Local Network switch would be turned off as part of an IOS update, but worth checking.

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Lyricist I
Sep 3, 2024 9:47 PM UTC

Deleting and reinstalling the app fixed the issue. The setup sequence asks to join the local network (yes). It also asks to join an existing system (yes). All speakers connected automatically, and I didn’t have to do anything more than that to fix the problem. 2 minute fix.

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MoPac
Headliner III
Sep 3, 2024 10:11 PM UTC

 Always something!

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