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I have a 2024 Samsung Frame TV with a Sonos Arc. the HDMI is in the correct socket. (3rd HDMIarc). question is: When I mirror a movie to the TV from computer the TV defaults to TV sound. the Sonos is disconnected, can’t run mirrored movie sound through Sonos Arc? Moderator edit: Changed “Sonos Arc Beam” to “Sonos Arc” for clarity

I often listen to podcasts on Sonos, and have done so for years without problems. However, two things happened that have led to enormous frustration in my ability to continue to do this. First, I used to listen to podcasts using Stitcher, was has now been discontinued. Second, Sonos updated their app, and as we all know, nothing has been the same since.I have tried Apple Podcasts, Pocket Casts, and Spotify, and each present problems. Because there is no direct link between Apple Podcasts and Sonos, I listen to Apple Podcasts through AirPlay on my Sonos Move and Roam speakers. However, it often drops the connection of one or more speakers, it’s difficult to connect to my other Sonos speakers, the volume control is even worse than when playing directly through the Sonos app, etc. I’ve asked Sonos support for help, but as of today, none of the problems have been resolved.I have also tried Pocket Casts and Spotify. While both allow for direct control from the Sonos app, a huge benefit, it

I recently got a Sonos play 3 but for the life of me every time I go to connect it to the app to setup the app crashes what the heck do I do?? 

era 300 led flashing red and green alternately

Hi, I have a new Mac mini M4 and I am unable to find a S1 controller for it. Apple Ap store says the S1 controller is not compatible with this device.What to do?

How do I connect my pico to my existing Sonos System?

Tiene un ruido de fondo. Un seseo

Just reporting a bug really and doing it here as support chat has been impossible to get hold of.Recently upgraded to Asus BT10 wifi 7 mesh system. All my other devices connected fine (including the ancient stuff like nest thermostats, ring doorbells, my 14year old printer etc...) with the exception of my Sonos gearArc, Sub3, symfonisks bookshelves - none of it would connect.Trying to manually reset the network settings and ultimately factory reset didn’t work, it simply wouldn’t connect to the wifi network.Ultimately I found that disabling ‘Wifi 7 Mode’ within the router settings allowed everything to connect back up.  Wifi 7 mode is backwards compatible with older devices, as proven by everything else in my hose connecting to it fine, just evidently not for sonos,  they will not connect whatsoever to an Asus wifi 7 router if Wifi 7 mode is enabled.Hopefully this can make its way to the engineers and they can push out a firmware update for these devices to work fine on a wifi 7 enable

I moved to a new house which has 2 ceiling speakers with speaker wires already available. I have the Sonos connect s2 with only one set of RCA audio out connection. Two questionsHow to I connect the speaker wires(red black for one speaker and white green for another) to the RCA out on Sonos connect? Should I buy the RCA to speaker wire adapter on Amazon?Can I connect bothe speakers to the same s2? Will it have enough power to support 2 speakers? Connect both positives and negatives and plut into the same RCA?  

I just purchased the speaker Sonos Era 300 and I tried to connected with my Sony TV ( on parallel with the TV’s speakers) without result. It looks like that I have to choose if I want to play from TV’s speakers or from ERA 300 via bluetooth.I would like to ask what could be the possible options to connect and play on parallel with the TV’s speakers.Is the only option to purchase a Sonos soundbar, connected with the TV with HDMI and then from the application of Sonos configure as a multi speaker? 

I have Arc + sub conntected to the TV e-arc. (for both streaming music and tv) I have a One SL in the kitchen. I have the devices grouped. Right now i have TV auto play on and Ungroup on Autoplay turned on. I’d like for music (streaming sonos or spotify) to play on both devices, but when i switch to watch something on the TV only, I just want the TV to play through the Arc only and stop all kitchen audio.If i have music playing through the group, then when i want to turn on the TV - the arc will play the TV audio, but the kitchen SL will continue to playing the music.If i turn ungroup off, the TV will play both in kitchen will play the TV audio, which is not desired. How do i get the kitchen SL to stop when the TV comes on?I understand its probably working the way its intended, but is there anyway i can set this up to do so automatically for music, tv, through zones, or rooms, vs groups, etc without having to pull out the app?

Added a beam 2 to my Sony a80j. Connected using supplied hdmi cable via eARC output.  Immediately had annoying audio sync issues. Have restarted everything (tv, soundbar, cable box) multiple times with no difference. Have played with audio settings on tv to no effect.  Problems are only when watching cable tv (Arris TiVo box). Streaming apps on tv seem to work fine. Can sometimes fix cable issues with Dialogue Sync on Sonos app but it’s never perfect and issues vary by channel. Plus have to adjust sync on app every time I switch to streaming.  After several weeks of this I am very close to removing the beam altogether and accepting it is a complete waste of money. I’ve tried all settings on tv but is there an agreed upon best set of settings? Is there anything I can change in the cable box settings? Any other suggestions welcomed.  Current tv settings fyi (have tried multiple combinations)av sync autoeARC autodigital audio out PCMpass through mode auto 

Hi all , I'm looking to get an old iPhone so I can True play my system , I know it has to support ios16 but does the cheapest ( bottom of pic ) iPhone on this list allow TP ? Thanks 

Trying to install Arc Ulta for first time.  Go to step in install were wanted to connect with my WiFi network.  Connection failed, so tired wired connection with same results.  Did factory reset.  Same results.  Any suggestions?

Hi, I’ve purchased the Sonos Beam Gen2. So far I’m a slightly unimpressed for a few reasons. First one, the sound is inconsistent between terrestrial TV channels.  Example, watching something on ITV, sound is spot on, clear surround sound.  Go to E4, Big Bang Theory, and the sound is tinny at best.  Then back to ITV to watch a movie and the sound is muffed, difficult to hear what is being said.  I’ve fiddled around with the settings but doesn’t do anything to improve the sound, luck of the draw per channel.  I’ve a Philips TV which at the moment is producing a more superior sound experience on terrestrial TV.  Anyone any tips to improve this?Streaming services such as Prime, Disney and Paramount so far seem consistent with the sound, but that leads onto the next thing that hasn’t impressed me.  I purchased the Sonos because I want to experience the rich sounds especially Dolby Atmos.  Imagine my surprise to find all three streaming services require premium subscription to enjoy Dolby A

Can any one advise me on how to connect a Bose Acoustimass 20 Sub woofer to my new Sonos Amp - I need to know how the cabling works as the Bose has a customised "Bose" only jack that connects only to a Base amp?

Yesterday I could access Amazon Music Unlimited as well as TuneIn thru my Sonos speakers. Today all requests to Alexa get the response “sorry that device is offline”. I have checked my Amazon Acct which shows my subscription is current. Amazon can be played through the app on my Android phone. On the Sonos app Content Services show Rova, Sonos Radio, and TuneIn. I searched for Amazon Music on ‘Add Content Service’ but got result ‘No results for Amazon’  

Since quite recently, when I load an album or a playlist in the app and hit the PLAY button or Track 1, the app instead selects some random track in the list to play. This is even though I have not pressed the SHUFFLE button in any way. I have to press Track 1 a second time to get it to actually play.Is this a known issue and is there a fix for this?

I’ve been a (mostly) happy Sonos S1 user for 20 years now. I recently decided to take the plunge by refreshing and expanding my system and moving to S2. Right now, I am thrilled with my new products and the quality of the sound that I have throughout my home.BUT I had no idea what I was getting into. The app, the app …That said, I get that Sonos is in a deep hole and I want to be patient and continue to have a happy relationship with my sound system.SO, here is my current topic/question: I usually use music services but I also appreciate my local music library. It is mostly FLAC and partly non-FLAC. I like having the Album Art, I wish I had Artist Art, and I want my compilation albums to be properly indexed by Album and Song Artist within album.From trying various things, this in my current understanding:iTunes is out for me because they do not support FLAC Artist Art is out because Sonos expects to get it from the iTunes server I have Album Art included as jpg’s in the album folders a

Hi guys, I have problems with Arc Ultra and my surround system.I switched from Arc to Arc Ultra several days ago. From that moment, I noticed that randomly LEDs on the surround and sub blink white for a while, then it return to work good, but only surround speakers (IKEA Table lamp Gen 2). The sub gen 3, has solid orange light and not working! I can see in the app as disconnected! I have to reboot it to work again.What I can do? Thanks!

I’m very disappointed that Sonos radio plays tracks that have profanity without having warnings….Actually what really bothers me is the inability to remove songs from being played. It’s not like the "radio” stations are actually actively DJ’d by real people. I have these stations playing in a healthcare office setting where a broad demographic of people come through so profanity really doesn’t set the mood. I’ve liked Sunset Fuzz and Poet’s Corner to name a few and each have a song or two that comes on that has profanity. Is it possible to add functionality to remove songs? Or to provide lists of the tracks played? Realistically, these stations are just a playlist since you hear repeats several times a day…It also seems that these forums have a ton of sections for managing the hardware, but not a whole lot to communicate about the music services that sonos offers. IMO the stations and music are a big part of “sonos product”.

I’m trying to get my Samsung frame TV remote control to directly increase or decrease the volume on the Sonos Beam.   I’ve paired the remote control with the Sonos beam in the Sonos app. However, every time I use it, although it works correctly, the frame TV shows an optical message on the screen which is very irritating   The Beam is connected to the frame TV using a HDMI cable, and it is plugged into the optical port on the frame TV junction box via and HDMI to optical adopter from Sonos.  any help on this would be wonderful

My alarms all of a sudden stopped working. I looked in the Sonos Community for solutions and unfortunately the following troubleshooting suggestions did not work:Update software Delete alarms and set new alarms Set alarms on a desktop Checked time zone (even though I’m Arizona, which daylight savings doesn’t apply to us.I would appreciate your help.Thank you

I moved my Play:5 to another room. After that it kind of ended up in a hickup.I try to describe my problem. If I start playback of music from the Sonos App or via Airplay the Sonos indicator light toggles between orange and white. When I touch the play button twice it starts to play.As long asI don’t pause the music play on. Switching to another track works aswell.But when I press on pause and then start the music again the blinking starts again and I have to double touch the play button on the Sonos again.Is that a known problem? What can I do? I already did a factory reset. I moved it back to the old location. I tried Ethernet Cable. Same problem.

I have an LG OLED TV and have bought a Beam 2 to add to my sub mini and era 100’s to create a home theatre.My TV has Dolby Atmos and all the settings for this are available.. until I connect my Beam through the HDMI ARC port.No sources I use show Dolby Atmos, and all the TV settings are greyed out.I had a call with Sonos support who connected to my system and confirmed all settings and connections are correct. He then convinced me that the Dolby 5.1 I am getting is better than Atmos.I am not convinced that it is based on my Sons experience with Samsung & Beam.Can anyone advise? I am considering returning the Beam as I feel I am not getting the best experience for my money which is disappointing having built up the system based on Sonos products Any advice is welcome.