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Best answer by Airgetlam

And, for that matter, depending on how long it’s been since this Sonos has been updated, you may need to contact Sonos support, although I would t think it would crash the controller. 

3 replies

Airgetlam
March 12, 2025

Which Sonos app? S1 or S2? Is the app up to date? Have you tried wiring the PLAY:3 to your router with an Ethernet cable?

Bruce
Airgetlam
AirgetlamAnswer
March 12, 2025

And, for that matter, depending on how long it’s been since this Sonos has been updated, you may need to contact Sonos support, although I would t think it would crash the controller. 

Bruce
106rallye
March 13, 2025

You could try using a different phone.