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Buenos días, estoy muy decepcionado por Sonos. He comprado hace años, play 1 play 5, boost, sub, que podía controlar con la app sonos 1. Hace poco he comprado para la TV, Arc. Este funciona con la app sonos 2.  Entonces no consigo de tener todo el sistema conectado con una sola app. Realmente es una lástima, porque he invertido en sonos por su flexibilidad… además desde que he cargado la app sonos 2, no consigo tener el control de mis altavoces y 1, 5, y sub)… en síntesis he perdido en com¡trol de mis sonos. Me podréis explicar, paso por paso cómo conseguir de juntar todos mis altavoces? Moderator edit:Google Translate-Good morning, I am very disappointed with Sonos. Years ago I bought a Play 1, Play 5, Boost and Sub, which I could control with the Sonos 1 app. Recently I bought an Arc for my TV. This works with the Sonos 2 app. So I can't connect the whole system with just one app. It's a real shame, because I invested in Sonos for its flexibility... also, since I downloaded the Sonos

I have an Arc and I am logged in, but the app is still asking me to log in as system manager.How to do that?

I’m so sick of this, but how in the world is the Volume Control still so laggy????  Volume control has a total mind of it’s own.  I just blew my in-laws out of the room because all the sudden my volume went to 11 (yes - Spinal Tap reference).  COME ON, fix the basics. Volume Control = SUCKS! Speaker Selection = SUCKS!This is what I paid for, simple home audio.  It used to be simple when I started purchasing Sonos 10+ years ago.  Now, a decade later (and me investing thousands and thousands of dollars of hardware), I have a system that works about as well as what you would expect a $19.99 speaker from the local drug store to work.  COME ON SONOS - FIX THIS ALREADY.

I added a projector in my living room where I have a TV and Arc Ultra setup.  When using my projector I want to get sound to my arc and the only thing I can get to work is through an AV Receiver.  I have my projector to AV unit along with media devices and then using Bluetooth to connect to my Arc.  The issue I am having is volume limitations.  I have looked and searched for any answers as to why it is so quiet. Any help is greatly appreciated! 

Approximately once a day, the app prompts me to sign in.With the old apps/controllers, I stayed signed in for 15 years... Am I missing something?

Buenos días.Tengo el siguiente problema. Cuando empiezo a reproducir audio en el altavoz ERA 100, suena correctamente, pero cuando quiero compartir a la vez ese mismo audio en un ONE ubicado en otra sala, no suena en el ONE. Sin embargo si lo hago al revés, reproducir en el ONE y luego mandarlo al ERA 100, si lo hace correctamente.Es decir, no puedo compartir el audio que esta sonando primero en el ERA 100, con un altavoz ONE, pero si a la inversa. El problema es que a veces mando por bluetooth audio al ERA 100 y me gustaría compartirlo con el ONE, pero no puedo.Cual puede ser el motivo y cual la solución?Muchas gracias por vuestra ayudaSaludos Moderator edit:Google Translate- Good morning.I have the following problem. When I start playing audio on the ERA 100 speaker, it sounds correctly, but when I want to share that same audio on a ONE located in another room at the same time, it doesn't sound on the ONE. However, if I do it the other way around, playing on the ONE and then sending

My Sonos Arc Ultra has its voice assistant turn on and off by its own at certain times, anyone encountered the same issue?

I have a SONY BRAVIA TV. I have the TV and soundbar setup and the sound is coming from the soundbar. The problem is that I am unable to control the soundbar volume with the TV remote. I have to control the soundbar volume with the + /- on the side of the soundbar. When attempting to adjust the volume (with the remote) it shows that volume is coming through the soundbar but does not adjust the actual volume. This process is required each time we change apps and programs. Is there an initial setting on the soundbar that I have missed (eg set the volume to 1)?Please advise. 

I’m having trouble connecting the boost to my system

Running a Plex server on a Raspberry Pi attched to a local net. On the same net I’ve got two Sonos Speakers (Beam and Sonos One) and I have been able to add the connection to Plex in the App and sonds are seen but as soon as I try to play anything it halts. If I have a playlist Sonos run thru the list without beeing able to start playback.

Want to raise some issues because the user experience is dreadful. It was fine when we had two speakers and it was my partner who set up the account first even though they were my speakers I bought them. First thing was when I went and bought another speaker I wasn’t the account holder and couldn’t add it to my house! Ridiculous. On my Android phone the app was buggy and hell and wasn’t loading which is why we did it on his phone. Not realising how insane it is that I cannot set up my own later and pair the two speakers because we want different system set ups. I don’t want to log into the account and see his stuff. Is there no concept of Data protection at Sonos?Now again the system has grown to 10 speakers. Some speakers are to be shared - communal living areas. Other’s like our own offices and workshops separate. All part of the same house. We do not want to have 3 systems. Plus be able to get up a subset as guest access to share with friends. The problems we are having and with the

I build a home cinema, used my exsisting Sonos setup, bought an Arc og two Aces.Me and my wife where ready to watch movies together after the kids went to sleep. Now I learned that you cannot connect two Aces to one Arc. What a disappointment...thats the one and only reason I bought and Arc and two Aces…When will this be possible?

I'm experiencing an issue with my Sonos Era 100 stereo pair and Sub Mini when using AirPlay from my Mac Studio. After pausing playback for a few minutes, upon resuming, the progress bar on my MacBook indicates that the content is playing, but there's no sound from the speakers. Disconnecting and reconnecting AirPlay resolves the issue temporarily, but it's inconvenient to do this repeatedly. Is this behavior inherent to AirPlay, or is there a solution to prevent this from happening?System Configuration:Speakers: Sonos Era 100 (stereo pair) + Sub Mini Source Device: Mac Studio running the latest macOS Connection Method: AirPlayTroubleshooting Steps Attempted:Restarted Devices: Restarted both the MacBook and Sonos speakers; issue persists. Firmware and Software Updates: Confirmed all devices are running the latest software versions. AirPlay Settings Verification: Ensured correct AirPlay configuration on the MacBook. Network Stability Check: Verified a stable Wi-Fi connection; other strea

Recently, I wanted to change out the three Sonance amps for my whole home audio system, which i run with two sonos ports. I would have to purchase 4 sonos amps to make this happen. I started with one to check it out, and unfortunately there is not fixed volume limit.I understand I can adjust it in the app, but since there are other people in the home, it is much easier to use the volume control in each room. We have both fixed and app drivien speakers here so you can see the issue.I am hoping you add this feature to the amps so down the road I can switch to all Sonos Amps.For now, Ill have to repurchase Sonance amps until this feature is added.Does anyone know if this will be added to the software? 

I have a pre-amp record player, bought the Sonos cord USB-C to Audio plug and connected to ERA100. I see the signal is working from the turntable into the Sonos as the bar graph is working but no sound is coming from any speaker. The ERA 100 speaker is called “Sideboard” and the device on Line In is called “Turntable”. The turntable worked on S1 into a Play 5. Unplugging the cable removes Line In as a Source on My System so obivously ERA 100 sees the device. What am I doing wrong as all the setup is seemingly ok.

IOS 18.3.1Sonos App Build 80.16.32-release +20250123.d5840Get a “something went wrong” message trying to use the Search Function on my NAS hosted Music LibraryGoing over to the Windows APP, no issues.Another issue is the track being played on the Port (as selected by the Windows App) does not match the album graphic on the IOS APP, that was the prior track used to first connect and test the IOS APP Was indeed working. 

I am having all kinds of trouble trying to get my play one speakers to consistently stay active on the Sonos app. The app itself is also having serious problems with remaining stable and sometimes works perfectly for a few minutes and then is completely not accessible. This used to be a very stable software and hardware situation, but ever since the new app came out, we have had all kinds of trouble and just tolerated it sometimes by leaving the speakers on all the time and physically turning them up and down on each speaker…Not ideal, Highly frustrating, but a work around. I’m pretty sure it’s the newer Sonos app since that’s where and when the problem started. We even tried switching back to the old Sonos app version and it is not functioning at all. So I have a few thousand dollars worth of Sonos products that feel like they are becoming worthless devices that sound amazing at times when they do work.And any help or advice would be appreciated although I’m not holding my expectation

I am tearing my hair out ..!I have 2 Play:Ones, 2 Play:3s and a PlayBar. I upgraded from the S1 app to S2 but have had nothing but trouble. It took about 3days to get the 4 smaller speakers working together and I still can't add the PlayBar: error messages mostly, but even when I get to the end of the connection process and it says it's been added and plays the final chime it doesn't appear in the speaker list. Then individual speakers just disconnect from the account. I love the sound from the speakers but the app and connectivity are absolutely shocking. Any help gratefully received.

I’m always struggling with the volume button in the app. It’s very small and if you quickly want to change volume it is annoying. Also the volume-indicator is at the right side of the screen so if you are right handed it is more difficult.   I was wondering if you could customize this somewhere in the app. I cannot find it but maybe I overlooked something.if not I hope it can be on the todo list for the developers..  someone knows more on this topic?regards,Jan (a happy user of Sonos) 

just upgraded my router was struggling to upgrade the system to check connect to 5GHZ, my Sonos move 2, Sonos SL are coming connecting however the Arc is not connecting. The tv is currently connected to5 GHZ. i have changed the settings back to 2.4GHZ my n the all the speakers they are connected but the Sonos move is connected separately. Tv still connected on 5GHZ. is the arc not compatible to 5 GHZ?  MthusiModerator edit: Removed surname and what looked like a phone number  

Why while watching a video on google on my iPhone only would two of my Sonos speakers start playing the audio for no reason. ? They were the two speakers i use for my tv earlier in the evening 

EQ / Sound function dor Bass and treble doesn’t even show up on any of my speakers that allows me to change treble/bass,

Hello Sonos Team,I recently found out that Denon has integrated Siri into their smart speakers if you already have a HomePod or HomePod mini at home. You can see the details here: Denon SupportI think this is a great feature and would love to see the same integration on Sonos speakers. It would be incredibly useful for those of us who are invested in the Apple ecosystem. Please consider adding this to your roadmap.Thanks!

Hello :) I currently own the Sonos Arc Ultra. This is my first Sonos product. I have already asked google about my problem and searched here in the forum but have not found anything suitable.My left and right speakers are extremely quiet. I first noticed this when I was watching normal TV. There were two channels that were broadcasting "Stereo PCM" according to the Sonos app. I had to turn the volume up from 10 to 20-26 so that I could hear anything at all. Then I turned on a 5.1 Dolby test video on YouTube to test the whole thing. I immediately noticed that as soon as the sound moved from the center to the left and right speakers, the volume was half as low. However, the Sonos app displayed 5.1. This leads me to the conclusion that it is only due to the left and right speakers.I have already swapped HDMI cables. Switched everything off, restarted and checked all settings 3-4 times... Soundbar has already been replaced once because of the error. No improvement. Interestingly, I didn't

I just observed a quirk and wondered if this was a SONOS or NAS issue.I noticed that many of my albums had duplicate entries in the Album view and it seems that SONOS is cataloguing everything in the NAS recycle bin?I had been converting all my WAV compilation albums to FLAC and had a large volume of wav files in the recycle bin otherwise I wouldn’t have noticed it, It’s an ASUSTOR Flashstor 6. The problem was cleared when I emptied the recycle bin but its an unwelcome extra step if I have to check & empty my recycle bins before updating the media library.