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Contributor I
December 24, 2024
Answered

soundcloud content not available

  • December 24, 2024
  • 6 replies
  • 420 views

My soundcloud content is not shown/recognised by Sonos app since 2 days ago! Before I used it all the time and suddenly it stops to show my soundcloud content! Anyone with same problem? I tried uninstalling both apps/ reboot modem/ reboot sonos device/ removing soundcloud sercice and adding again!! Nothing works. 

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Best answer by Corry P

Hi ​@Maniams ,

Welcome to the Sonos Community! And, sorry to hear of this issue you are having.

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

6 replies

UKMedia
December 24, 2024

There was an outage over the weekend but the status keeps changing from working to issues, so I suspect there are still some intermediate issues.

Remember: Sometimes Red Wine helps :)
Corry P
Corry PAnswer
Sonos Staff
December 24, 2024

Hi ​@Maniams ,

Welcome to the Sonos Community! And, sorry to hear of this issue you are having.

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
ManiamsAuthor
Contributor I
December 24, 2024

Thanks for your reaction. I should say it is a terrible timing for such malfunctioning . Merry Christmas 

Airgetlam
December 24, 2024

I’m pretty sure neither company, Sonos nor SoundCloud, chose this as a time to have an issue. It is indeed unfortunate, but unlikely intentional.  

Bruce
Contributor I
March 18, 2025

Not working again! 😣

My system works with Apple Music and other online services, but SoundCloud just stopped working yesterday.

All systems reset, nothing helps. And Sonos speakers has even been tethered just to check. no luck.

Is this a trick to force users to update their system - even if I do not want to! (if it works, why try and fix it…. Sonos showed why not to looong ago….)

Dogdad
Headliner III
March 18, 2025

Not working again! 😣

My system works with Apple Music and other online services, but SoundCloud just stopped working yesterday.

All systems reset, nothing helps. And Sonos speakers has even been tethered just to check. no luck.

Is this a trick to force users to update their system - even if I do not want to! (if it works, why try and fix it…. Sonos showed why not to looong ago….)

Just get the SonoPhone app for $3 .. works flawlessly.