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Maniams
Contributor I
Dec 24, 2024 12:34 PM UTC
Answered

soundcloud content not available

My soundcloud content is not shown/recognised by Sonos app since 2 days ago! Before I used it all the time and suddenly it stops to show my soundcloud content! Anyone with same problem? I tried uninstalling both apps/ reboot modem/ reboot sonos device/ removing soundcloud sercice and adding again!! Nothing works. 

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Corry P
Corry PAnswer
Sonos Staff
Dec 24, 2024 1:23 PM UTC

Hi ​@Maniams ,

Welcome to the Sonos Community! And, sorry to hear of this issue you are having.

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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6 replies

UKMedia
UKMedia
Dec 24, 2024 1:03 PM UTC

There was an outage over the weekend but the status keeps changing from working to issues, so I suspect there are still some intermediate issues.

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Remember: Sometimes Red Wine helps :)
Corry P
Corry PAnswer
Sonos Staff
Dec 24, 2024 1:23 PM UTC

Hi ​@Maniams ,

Welcome to the Sonos Community! And, sorry to hear of this issue you are having.

We can confirm that there is (still) an issue with browsing and re-authorising SoundCloud on Sonos systems. We have updated our service status page to reflect this, and have informed SoundCloud of the issue.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    ManiamsAuthor
    Contributor I
    Dec 24, 2024 4:58 PM UTC

    Thanks for your reaction. I should say it is a terrible timing for such malfunctioning . Merry Christmas 

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    Airgetlam
    Airgetlam
    Dec 24, 2024 5:00 PM UTC

    I’m pretty sure neither company, Sonos nor SoundCloud, chose this as a time to have an issue. It is indeed unfortunate, but unlikely intentional.  

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    Bruce
      WhyDoesItMatter
      Contributor I
      Mar 18, 2025 9:00 PM UTC

      Not working again! 😣

      My system works with Apple Music and other online services, but SoundCloud just stopped working yesterday.

      All systems reset, nothing helps. And Sonos speakers has even been tethered just to check. no luck.

      Is this a trick to force users to update their system - even if I do not want to! (if it works, why try and fix it…. Sonos showed why not to looong ago….)

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      Dogdad
      Dogdad
      Headliner III
      Mar 18, 2025 11:15 PM UTC

      Not working again! 😣

      My system works with Apple Music and other online services, but SoundCloud just stopped working yesterday.

      All systems reset, nothing helps. And Sonos speakers has even been tethered just to check. no luck.

      Is this a trick to force users to update their system - even if I do not want to! (if it works, why try and fix it…. Sonos showed why not to looong ago….)

      Just get the SonoPhone app for $3 .. works flawlessly.

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