Answered

Essentially the description of the Sono ONE (on Amazon) says: Pair two Sonos Ones together in the same room for instant stereo sound. [b][u]Cannot be stereo paired with other Sonos speakers. [/u][/b] (emphasis added) Does this mean I can't have music playing in my Kitchen (my Play:3) and also have that same music playing in my dining room (where I'd put the new Sonos One)? It's a large open room concept for my floor plan so right now I have my Play:3 blasting music (making it hard to cook in the kitchen it's so loud), just so I can have music playing over in the living/dining room for guests. I'd like to add a Sonos ONE to my living/dining so I can play music a moderate volume on both the Play:3 and Sonos One, but I need to know they pair so I can have them playing the same music.

Hi on my new SONOS one a few of the skills don't seem yet to work. The most basic ones that is broken is that of setting a timer. If I say "Alexa set a timer for one minute" then the SONOS one/Alexa recognises this (and indeed these words are recorded/transcribed on my Alexa app), but immediately after Alexa confirms with "One minute, starting now" I get an error "Sorry I'm having some trouble" and no timer sounds. Anyone else have this? Shame, its potentially one of the mos tuseful functions given we have the SONOS One in our kitchen

Without a bridge do you need a speaker connected to the Router at all times. I have had a bridge for a few years and just got 2 new sonos 1's . I already have a 5 and wondered if I can disconnect the bridge and use the speakers without the speaker being wired in to the router. All my speaker positions are not near the router so can't be plug in.

Is it possible to ask Alexa to play everywhere instead of specific rooms?

[img]dd84d84f-9602-47a2-8913-47b33d6c5a1e.png[/img][img]3fef3f1b-797d-46dc-8c51-5957560eb3ec.png[/img][img]6b24b4cd-692f-4eca-b898-43fe8abb3ac1.png[/img]I’m loving my sonos play 1 and sound bar so much that I’ve purchased three Connect amps to tie in my hard-wired speakers and run everything off Sonos. I’ve got my Connect amps sitting beside my router and they aren’t being recognised or connecting. Tried all troubleshooting. Ended up connecting one via Ethernet, but don’t have any more spare ports on router to connect the other two. Secondary issue, now that one connect amp is connected via Ethernet, this is working but I now can’t find my other older sonos products on the app. Tried my two different controller devices. Driving me nuts.

I use Sonos connect Amps to supply music to wired speakers everywhere in my home except the basement. I have a home stereo / theatre in the basement that I’d like to play Sonos through occasionally. Can this be accomplished using Chrome Cast audio instead of a Sonos connect? The amp for the basement stereo is a Pioneer Elite VSX-60.

I asked this in troubleshooting before realising there was a separate topic for this. We bought a sonos 1 at the weekend to add to our sonos system of 2 play 1s, 2 play 3s and a play 5. The speaker is labelled “kitchen”. It works as a sonos speaker through the sonos app, but we can’t make Alexa play any music. Alexa can answer questions about the weather etc, but doesn’t seem to be linked with sonos at all. We haven’t set up a music account that works through it yet (we have been using deezer), but that isn’t the issue. It won’t link with sonos at all. Eg- If we start music through the sonos app and ask Alexa to stop playing it says “I can change the playback mode only when music is playing”. Which it is. If we ask Alexa to play radio 1 it says “bbc radio 1 from tune in playing in kitchen”. But then “sorry, something went wrong”. And plays nothing. In Smart Home Alexa can see all the speakers. Tried activating and deactivating the sonos skill. But- under Settings

I'm getting a new TV within a week or two and I plan on getting a full Sonos system. (Sub, Playbar, 2x Play One, 2x Play: 5). I want a system that that will excel at both music and movies, meaning surround AND strong stereo speakers. I guess that I assumed that Play:5's could be paired with the Playbar as front L and R (why on earth isn't that the case?) - and I almost gave up, until I saw that you could just make them a new "room" and output the same sound as the Playbar receives from the TV - and this could be the solution for me... The question is though, will this be synced well enough or will it sound horrible, and how will the Play:5's act, when not paired directly with the SUB? (since I guess the SUB can't be paired to both groups, right?) Are there any possibilities I'm missing?

Right, I've done a bit of searching around but haven't managed to find any answers yet. Basically, I'm using 2 play 1's as a stereo pair of PC speakers. I've got my output of the pc into a connect and then onto the speakers. I also have Google Home which I was hoping to have connected to my sonos system as well. Is it possible to run an optical input to the connect AND a Chromecast audio at the same time? Or will the connect only take 1 input at a time?

When i play music and after i stop the music i can hear a static noise from my sonos one. I had been told by sonos to send both my sonos ones back so i did they replaced them with brand new ones and noise still there can anyone help. Also when i say alexia its starts like when speaker is active but turns off after 2 mins. It can be heard from like 20cm away from the speaker. It is not very loud and dont increase or decrease, its just there. After a couple of minutes it stops and the speaker is completly silent. I guess the speaker goes into sleep mode or something. Q: Is this normal? Does all sonos speakers have static noise when you come close?

Hi I have just bought a Sonos Playbar, and I need to disable the internal speakers. The playbar recognize the remote control but each time I turn the sound up it happens both on the tv and playbar, so I need to disable the internal speakers. The TV is Panasonic TXP50ST60Y Does anybody know how to do it?

Okay Sonos, how do we get rid of that message....

How do you remove the grill cover on the Play 5 gen 2? I had one fall off a shelf & the bass now rattles. I’d like to see if I can repair it.

When i play music and after i stop the music i can hear a static noise from my play 1. From the top area of the speaker. It can be heard from like 20cm away from the speaker. It is not very loud and dont increase or decrease, its just there. After a couple of minutes it stops and the speaker is completly silent. I guess the speaker goes into sleep mode or something. I just have a bridge and a play 1. Q: Is this normal? Does all sonos speakers have static noise when you come close?

I recently updated the Sonos Apps on my Windows 10 laptop and Android phone. (SONOS's Forced upgrade to version 8.2) Then the Pandora (Standard Account) Thumbs Up/Down buttons are missing. I just used them a few hours ago until the App update. Does anyone notice the same? Any idea why the existing working function is removed by SONOS? Any insight on this issue is appreciated. Thanks!

Hello, Just wondering if anyone can give me some advice/feedback. I have a longish rectangular shaped room. At one end, I have two Play 1's mounted (stereo paired) with brackets in the corners (about 15 feet apart). Also in one of the corners, more or less directly below one of the Play1'a is my TV (note :to one side of the room, not in the middle of the room) [img]076bfb8e-a977-471b-961b-f5601b9625f6.jpg[/img] I'm considering getting a Playbase and using the Play1's in conjunction with the Playbase as possessed to using them in a surround type set up. Firstly, do the Play 1's and Playbase compliment each other using them in this way? I realize I won't be getting any surround sound benefits, but I'm not that bothers. Secondly, does the Playbase like open spaces? I've read that in order to get the most from it, it kind of needs to be in smaller spaces so sound can reflect easliy. Thirdly, any suggestions on how minimize issues from the lopsided positioning of the Playone's c

I know you can use Alexa voice control to alter any sonos as it streams music, but can you use it (probably via Echo Plus) to adjust the volume when watching TV? i.e. "Alexa, turn down the TV" once you've established with Alexa you are using the PLAYBASE for the TV sound? This is pretty much all I want Alexa for because as much as I love my playbase, having to: -get my phone out, -unlock it, -open the app, -make sure I'm on the right room, -then turn down the TV Is not ideal.

When I first installed my Sonos it was required all the components be on the same subnet (no routing). I've now grown a more sophisticated routed network at home. is there anything I could run on a linux box to bridge the traffic between 2 subnets so that the sonoses are reachable from either wireless system?

Did anyone get an Amazon Echo Dot coupon? My friend told me about it today, but I've had a sonos play 5 since 2012 but I didn't get a coupon. :?

Connecting optoma GT 5500 to Sonos as it doesn't have a optical out only 3.5mm jack,any help would be great.

I have two Sonos Play 1 and am getting a Play 3. I was planning on buying an Echo Dot, to use Alexa with it, but then you came out with Sonos One. That made me think twice. Now I am reading that in 2018 you will be integrating Siri to Sonos, and now I really don't know what to do. So I have the following questions: Siri/Airplay related: 1) Will Siri be available on a speaker (like Alexa is currently on Sonos One)? 2) Since Apple doesn't have a stand alone device for Siri (like the Echo Dot), is it fair to assume the Siri commands will be given through an iPhone or iPad? 3) Will Airplay work with all the speakers in the Sonos line, or will it be with a specific model (e.g. Sonos One)? 4) if so, then is it enough having one of them in your home system, or must they all be individually compatible 5) Can I currently tell Siri to play a song using my Sonos speakers? Alexa related: 1) I don't have any streaming services, I only use TuneIn radio, however, I have 10,000 songs o

I like the button to disable the microphone on the top of the Sonos One. However, I just bought several of them scattered throughout multiple rooms. It would be really great to have a toggle (e.g. on the Desktop or Mobile apps) that would turn off all the mics. Is there any way to do that?

Setting u p a system in my downtown apartment. Have one at home. Setting up new account for it but after is finds new One on network and i log into new account is says app needs updated. Click on that and opens app store then opens app but no update needed. Stuck in an endless loop. Can't et up system.

Everything was working fine. Then I went away for a week for work came back and Alexa won't play the music in the correct room. I'll say "Hey Alexa, play music in office", it will then say "playing music in office" and start playing the music in the living room. When I look at the app, it shows it's playing in the living room. I will have to then physically stop music in living room and then play music in office. Anyone else having this issue? Just started happening.

Hi All, I am having a problem, that after searching the support community nobody seems to be having so I am hoping you can help. My System Bedroom (2 x Play 1’s set up as a stereo pair) Kitchen (2 x Play 1’s set up as a stereo pair) Portable (1 x Play 5) Living Room (1 x Playbar, 1 x Subwoofer, 2 x Play 3’s set as surrounds) I have 3 echo dots, one in the Living room, bedroom and kitchen. I have set up my sonos system on the Alexia app and all rooms are seen in the devices section of the app and all account linking went as it should have. When a ask Alexia to play music in the Bedroom or on Portable all voice commands work as they should but if I ask Alexa to play music in the kitchen or the living room she replies in exactly the same way as for the Bedroom or Portable but no music plays. I have done all the usual, rebooting everything including the router, disabling the skill in the app and setting it up again but I have exactly t