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Connect AMP not connecting

  • November 18, 2017
  • 1 reply
  • 1384 views

I’m loving my sonos play 1 and sound bar so much that I’ve purchased three Connect amps to tie in my hard-wired speakers and run everything off Sonos. I’ve got my Connect amps sitting beside my router and they aren’t being recognised or connecting. Tried all troubleshooting. Ended up connecting one via Ethernet, but don’t have any more spare ports on router to connect the other two.

Secondary issue, now that one connect amp is connected via Ethernet, this is working but I now can’t find my other older sonos products on the app. Tried my two different controller devices.

Driving me nuts.

Best answer by mark.macky

Sorted. Discovered the router wasn’t providing the static IP address. That would explain it!
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  • Contributor I
  • 2 replies
  • Answer
  • November 19, 2017
Sorted. Discovered the router wasn’t providing the static IP address. That would explain it!

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