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I have one Sonos One working just fine with Alexa. I added another Sonos One and it plays fine but Alexa does not respond at all. I have no other Alexa devices and no devices have the same same (they are all named by the Sonos APP anyway). I have diasble the skill, forgot devices, renabled skill and re discoverd devices, but the second SonosOne still does not work??

I'm on holiday in a foreign country and I'm panicking that I've left my 6am alarm active while I'm gone. It's set to be very very loud and I'm worried for my neighbours' sanity. I'm quite restricted in what I can install from the web as the only desktop machines I have access to are in internet cafes. Is there a way to deactivate alarms from off-network using just my Android phone? Alternatively, is it possible for me to direct a family member to deactivate from off-network (they don't have keys to my place) using their desktop controller with my login credentials?

Hello to all, I'm wondering to buy a playbar (truly still haven't decided yet between playbar and playbase). I have a B6V LG OLED TV with a central stand, not wall mounted, so my question are: 1) Should I choose a playbar or playbase - which sounds better, paired with the Sonos SUB? 2) If I will choose the Playbar, after trueplay, are there any big differences between installing it wall mount and tabletop? Question #2 is important because, in any case, I will NOT mount the playbar on wall. If I will chose the playbar, I thank to buy together with Flexson playbar stand in order to let the playbar became a base for my TV. Thanks in advance for your support.

Sonos controller doesn't work on Windows 7 Professional on Parallels Desktop 9 running from a bootcamp installation on a 2012 MacBook Air with OSX 10.9. Sonos controller runs fine in OSX or in plain bootcamp boot-up of Windows on this same machine. Is the Sonos controller incompatible with Parallels? I am guessing this is a port or firewall issue and I am not expert in those areas.

New to this forum and what I would like to ask is my old Pioneer plasma 5080xd compatable with the Sonos Playbar, Does anyone have the same setup,all answers would be very much appreciated, Kind Regards Bob

Can I connect a SONOS CONNECT:AMP Wireless Streaming Music System with Amplifier for Speakers (ZonePlayer120) to a 4way amp splitter to allow me to send music to my ceiling mounted speakers

[b]New sonos 1 available in mexico When????[/b]

First of all, I love the new Alexa skills for SONOS. What I would like to have is the ability for SONOS to output 100% of Alexa's output; not just music. My SONOS setup includes a playbar, 2 one's and a sub. For example, if I say, "Hey Alexa, what time is it?", I'd like her response to come through SONOS system and not her speaker. Any suggestions?

I understand you can plug a record player into a Sonos Connect to then send to a Sonos speaker, can you send to multiple sonos speakers? And do you need a phono stage or is there one built into the connect or connect amp?

hello i have a panasonic TX-55CX400B and i can't find how to turn off the internal speakers, and also the sound bar identifies my remote. But will not sync correctly, does anyone know how to fix said issues?

When I ask Alexa to play music it does it through the echo dot perfectly, however when I ask the same question but to play in my living room (name of my Sonos speaker) it says I have no music in my library? The problem is yes I have no music in my library, but I want it to steam music via Prime Music! So frustrating... The only way I can get the echo dot to stream music via Prime music is to say "play blah blah from Prime Music in my living room" which is long and tedious. And yes I have set my default music service to Prime Music! Where I am going wrong? Any help is much appreciated!

My nonprofit agency just lost over $4000.00 worth of Sonos equipment in emergency flash flooding about 3 weeks ago. Quite frankly, this has forced into a state of devatation, in more ways than one, and because my clients are almost all hearing impaired, this "Sonos loss" creates an emergency communication problem. So hopefully a member of management or a Sonos expert will read this and guide me promptly in the right direction, as i would be most appreciative. I am willing to email me legal IRS papers to a regular email to prove my legitimacy and discuss this much more in detail. Thank you. Erik, CEO, Design 55 Group [img]1b5ba02b-5082-4f0a-b2c3-72fee348b48d.jpg[/img]

Hi I just purchased an Echo Dot. I have named the sonos devices in my house as per the guidelines and can control them in all rooms except the playbar in the kitchen. When I say "Alexa" the music goes quiet in the kitchen (and presumably all rooms at present) so it is communicating correctly with the playbar, I can even ask it to stop the music. But if I say "play Radio 2 in the kitchen" alexa says "playing BBC Radio 2 from TuneIn On Kitchen" but nothing happens. Same with playing any music from the Amazon Prime service. It did actually work the first day I had the device, not sure what happened as everything is as it was before.

Please can someone help with this problem. My Sonos setup includes playbar, sub and play1 x w. I have a Samsung UE65K8000 TV and Samsung UBD-K850, along with a SkyQ box. Everything is connected directly into the Samsung Connect box - TV into HDMI 1, Bluray into HDMI 2 and Playbar into the optical out. When I play my TV I can check on the app and it is outputting 5.1. However, when playing a DVD I can only get Stereo 2. I have tried numerous permutations of settings, and also tried introducing an optical switch, but wondered if there was a something I was missing somewhere. Thanks in anticipation. Alison

Hi there. I'm new to the Sonos game. So far I love it but still have a couple of questions. I have my account set up and my controller on my iPhone which controls a Sonos One in the Bedroom and a Sonos 3 in the Living Room. Now, if my wife wants her own controller on her phone (or tablet, or where ever), would she need to create her own Songs account and log in with her log in info so she can create her own "My Sonos" area on her controller? I put the app on her phone and it asked if I want to join the existing network or create a new one. I tried 'join the existing' and the app populated with all my settings like my favorite stations and in the "My Sonos" area. Should I have set up a new account for her? How does that work? Thank you so much for your help.

I recently set up a Sonos bridge and have a single player (Play 3) set up properly. I have used the Play 3 without the bridge and Alexa worked fine. Not certain if this is an issue with the bridge or "Alexa". I can give Alexa a command and she says she is playing it but the Play 3 does not play. Anyone using a bridge with the echo dot? Any suggestions would be appreciated. Thank you.....Steve

when trying to play music from Napster on my Sonos system I get a message saying Login information not valid ? I recently changed the password on my account and also changed the bank account we pay from but it did still work.

I'm really curious about the new Sonos ONE as an addition to my current setup (Two Sonos Play1s), but I'd really like to see one in person. WIll the Sonos ONE be sold in Apple Stores like the Play 1 and Play 5? Will we see a price drop in the Play 1?

Hi I have a black and a white sonos and have now purchased 2 echo dot - but I am wondering how do I get the music from the echo to play through the speakers of my sonos - do I need another lead or is it done via the Alexa app? thanks

Does anybody know if free calling feature is supported in new Sonos One with built-in Alexa?

Hi - I currently have two Sonos Play:1 speakers and recently purchased a record player that I would like to be able to play using the Play:1's. To connect using the in-line from the record player I understand I need a Play:5, Connect or Connect:Amp. That being said, if I purchase a Play:5 and connect to the record player, would the Play:5 them be able to connect to the Play:1 speakers? Or would I need the Connect or Connect:Amp. Hope this is clear and thanks in advance for the help. Nick

Hey guys does anyone have a spare discount code for the echo dot they could send me ? been in hospital all week quite unwell but I heard about the offer and emailed them three days ago to ask for a code they finally replied today to say it’s too late they can’t issue any more coats although they can be used by the 29th if anyone has a spare code I would be really grateful if they could PM me. thanks in anticipation

Ik wil met mijn laptop filmsdraaien via een beamer en wil het geluid graag via mijn Sons systeem afspelen? Kan dat, hoe doe ik dat?

We have three SONOS speakers at the office and often times when we need to stream a track for whatever reason, someone else might be streaming to it. How do we determine who is streaming to the SONOS, so that we can either kick them off or ask them to release the stream.

I bought two sonos ones to act as surrounds with my playbar in my living room. Besides a few small problems everything seemed to be working fine. Now the sonos ones will NOT execute music commands. When I ask Alexa to play a song, it acts like it is going to work and says that it is now playing in the living room but nothing happens. I have tried everything that I know to try and fix the issue. I have removed everything and readded everything again. I even changed the groups name thinking there may be a naming conflict. It is now named TV Room, but that didn't work either. Everything else works as far as Alexa goes, just NO MUSIC. This is really frustrating. Does anybody have any suggestions for me?