Answered

I recently got a new TV and have a Sonos PlayBar. I'm not able to control the TV volume with either the TV remote or the cable box remote. The only way that I can change the volume when watching TV, is through the Sonos app. Any ideas on how I would be able to get the volume connected back into the TV remotes?

Hi- I've successfully turned off the TV speakers and everything works perfectly, but I cannot seem to disable the onscreen text display of "Speakers Off" that shows up on my Panasonic TCP-54V10 every time I adjust the volume. It's a minor annoyance that I'd love to solve. I'm using a Comcast Xfinity XR2 remote to control the entire setup. I've seen a few potential solutions patched together but nothing that addresses my setup directly. Can you please give me some tangible steps? Thanks for your help.

My Sonos app could not find the bridge or the Play 3 so I had to reset and when I added them again, all my music was gone. For the last 6 months I had been creating Sonos Playlists based on Spotify? Please help

I would like to get a floor stand for my Play:5. Where I live, I have two options, and both are basically the same price. A Flexson https://www.flexson.com/by-sonos-product/sonos-play-5-all/play-5-floor-desk-stands/flexson-floor-stand-for-sonos-play-5-horizontal [img]5df34562-c94d-4c20-9de7-c06914687f2f.png[/img] Or a Hama https://www.hama.com/00118012/hama-speaker-stand-for-sonos-play5-2nd-generation-white [img]588ccd78-1301-4abd-b48d-38d0de5e9380.png[/img] Any recommendations or things I should think about when picking a floor stand?

I know other 3rd Party hardware devices (i.e. EchoBee 4) that have Alexa built in do not offer all of the same features as a true Amazon/Alexa Device. Does the Sonos-Alexa have the "Drop In" feature, where Alexa acts like a home intercom system?

When I use a voice command to play Radio 4 though Tune In Radio the sound comes through the Alexa speaker. How do I get it to come through the Sonos speakers by default?

I have set up my Sonos One. I have 5 Sonos 1's, a playbar, subwoofer, and sonos 5. I have 2 sonos one's, playbar and woofer grouped in the family room for surround sound. I ask Sonos one to play classical music in the Master Bedroom and Alexa responds, Playing classical music in the master bedroom, however, it is playing everywhere!

Since the Alexa integration update my Play:5 hooked up via Line-In behind a Amazon Echo Dot plays with almost non hearable low volume. When music (spotify) starts playing the volume goes back to normal. It is therefore a very bad bug because most Echo commands don't come through. Example: I tell alexa to play a song. Now she is anwering but I cannot hear the answer. Anybody else has that problem?

I have a Denon DP-200USB turntable which has an internal amp and I have 2xPlay:1 speakers and a Connect. How do I configure this to work?

Hello All. Recently applied the new latest update for the Sonos Desktop app. All works, and having no problems. However, it appears that the old under the covers utility, the stats app is dead ? If I run the command : http://192.168.1.XXX:1400/status I used to get a full listing of options, and was able to check on how many track in the library etc. Which was useful to see how things were going after I reconfigure the archive. Now however, I get very few of the options I used to. [img]870e0c7a-0823-4df0-ad06-a771edc79196.jpg[/img] Is there a new command to run, or, do I actually have a problem ? Ta Mark

Hi - I'm in the new app and I want to search for a radio station by name. When I click search it takes me through to Spotify. Anyone solved this?

iTunes library

I would like to know if it is possible to connect direct with Bluetooth iPhone to Sonos play 1 Moderator note: We updated this article in October 2023 with new information below.A complete list of products that support Bluetooth can be found here: Use Bluetooth on Sonos

I have 2 Sonos systems at my house and cottage (14 & 12 zones) that are connected to the same Sonos account. Will this cause any issues with playback or Amazon Echo integration. I have been having issues on both systems recently but I assumed that it was due to poor internet connectivity.

this is the second time in the same week I get the message sorry we can't connect to sonos. The first time I had to pull the plug on my router to sort it the second time it has not worked also i dont want to keep unplugging my router every week any thoughts.I have not changed anything only have a 1 and a 3 connected wirelessly.

I can't access Alexa through my Sonos One. Also, the light beneath the mic will not come on - perhaps related? The Sonos side works fine. I can see the Sonos One on my Sonos app, and can play music through it. I just can't talk to it. Or rather, it can't hear me.

Just updated to the public beta and setup sonos and alexa apps. Cant get anything to play just says ok or i dont know what went wrong I have 5 devices all discovered but none work. Any ideas where to start problem solving Kind regards Michael

I would like to purchase a TV sound system and be able to connect it with other speakers around the house. !. How many speakers can I connect to one bar system? 2. Will I be able to listen to the TV through those other speakers, not only the bar system ones?

I have an oled c7 remote and the sky Q and i would like to pair the 2 to my playbase. i can pair the lg remote via the sonos app but i cant find any codes for the playbase to programme the sky remote the other way. I used to have both remotes working when i had my samsung ks series but cant do it here. Is there a way round this. Thank you.

All connected. added some music to the queue in the app... can pause music one time in 5, can't get amazon music unlimited to play any music at all using the phrases supplied here, It just plays whatever song is in the queue, so basically at a loss of how to use this, I have the echo dot and each has a play 5 or playbar. cant get the volume to go up or down and has some generic message about can't do it while there is no music playing - even though the queue plays.. guys have we really waited a year for this?

Is the One stand the same as a Flexon stand for the One Play? I’m trying to buy one for my One.

Could someone confirm whether I can connect regular wired headphones to the analog out of a CONNECT (using a suitable RCA to headphone cord adaptor)? I.e., that I don't need to interpose some kind of headphone amp. Thanks.

Can Alexa be used to control my system from each device?

Been waiting to hear news about when this will happen and am starting to think it never will. I have Sonos and Alexa in every room. I did this with the assurance that Sonos and Alexa are going to work together. There has been next to no news regarding integration for the past 6 months.... When can we expect to hear about Sonos and Alexa integration? Is it still happening? Please any update would be appreciated.

When I ask Alexa for the weather, she tells me the weather in California. How can I update her and get her to realise that I live in the UK? Thanks guys