Sonos One won't play Amazon Music in more than one zone

Grouping is not currently supported via Alexa voice control. However, you can group via the Sonos app, then tell Alexa to play to any one of the grouped speakers and it will play to the entire group. You can also group after the fact.

If Alexa is going to default to Amazon Music Unlimited, I sure hope Sonos is encouraging Amazon to change its TOS to allow different songs to stream in different rooms. It's one of the most important features of Sonos for me.

It's not an Amazon issue, I've just tried and you can play multiple streams via the Sonos app. Must be a bug in the Sonos skill.

I just ran into this too. I had started some holiday music in the living room using my Echo dot, then when I went upstairs to the master bedroom I couldn't listen to anything else from Amazon Music. The error indicated that Amazon music was already playing in another room. I'm gonna try starting both through the app to see if this is the intended behavior or a bug.

I believe this is known behavior. There is another thread on Spotify where Ryan replied below. I assume Amazon Music works the same?

'Alexa can only have one active stream to Spotify going at a time, no matter which device or Sonos play it's playing on...... This is due to the standard account stream limits of Spotify. There's a special allowance for Sonos players where you can start multiple streams to Sonos players from Spotify using the Sonos app'

So multiple streams allowed via app, only one via voice. Makes it unusable for our household really with varying tastes and multiple speakers!

Glad i got rid of my One and bought a Play:1 today! Silly gimmicky voice control rubbish!

Agreed! Despite been OK with it when I got in on release, having played with mine for a month now it's going back (already sent 2 back I bought as Xmas presents) Just got a Play1 and a dot for < £200 on Amazon - that sealed it for me!

Agreed! Despite been OK with it when I got in on release, having played with mine for a month now it's going back (already sent 2 back I bought as Xmas presents) Just got a Play1 and a dot for < £200 on Amazon - that sealed it for me!

Shame, I really like mine and haven't really had any problems so far...

It is a shame. I had high hopes. We really love our Play 1s and Play 5 and have even got used to the new app. But the frustrations with the One are too much at the moment. And maybe I expected too much but I thought voice integration for streaming music would work the same as the app. Whether its an Amazon issue or a Sonos issue I don't know but it just doesn't work effectively for a household listening to different things on multiple speakers. I expect things will improve over the next year so maybe I'll look Black Friday 2018 - they might even have discounted the One in the UK that year.....