Disassembling a Play 5

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How do you remove the grill cover on the Play 5 gen 2? I had one fall off a shelf & the bass now rattles. I’d like to see if I can repair it.

Sonos Play:5

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Ryan SAnswer

Retired Sonos Staff

The PLAY:5 gen2, and all other Sonos components for that matter, aren't designed for repair outside of our own facilities. Before attempting to open or work on any Sonos products I'd encourage you to give us a call on our support line.

Opening a Sonos player immediately disqualifies it for any warranty support, even out of warranty replacement.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Ryan SAnswer

Retired Sonos Staff

The PLAY:5 gen2, and all other Sonos components for that matter, aren't designed for repair outside of our own facilities. Before attempting to open or work on any Sonos products I'd encourage you to give us a call on our support line.

Opening a Sonos player immediately disqualifies it for any warranty support, even out of warranty replacement.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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