Skip to main content
Answered

Disassembling a Play 5

  • October 28, 2017
  • 1 reply
  • 3539 views

Forum|alt.badge.img+1
How do you remove the grill cover on the Play 5 gen 2? I had one fall off a shelf & the bass now rattles. I’d like to see if I can repair it.

Best answer by Ryan S

The PLAY:5 gen2, and all other Sonos components for that matter, aren't designed for repair outside of our own facilities. Before attempting to open or work on any Sonos products I'd encourage you to give us a call on our support line.

Opening a Sonos player immediately disqualifies it for any warranty support, even out of warranty replacement.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Ryan S
Forum|alt.badge.img+26
  • Retired Sonos Staff
  • 12372 replies
  • Answer
  • November 16, 2017
The PLAY:5 gen2, and all other Sonos components for that matter, aren't designed for repair outside of our own facilities. Before attempting to open or work on any Sonos products I'd encourage you to give us a call on our support line.

Opening a Sonos player immediately disqualifies it for any warranty support, even out of warranty replacement.