Contributor I

Answered

System set up says app needs updated

22 replies
2859 views
Translate All

Setting u p a system in my downtown apartment. Have one at home. Setting up new account for it but after is finds new One on network and i log into new account is says app needs updated. Click on that and opens app store then opens app but no update needed. Stuck in an endless loop. Can't et up system.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ryan SAnswer

Retired Sonos Staff

The Sonos iOS app for 8.2 is now available in all app stores for devices. You should be all set to update now. Sorry for the delay everyone.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Airgetlam

I'm assuming you've got some sort of Apple iOS device. It's been stated in other places in this forum that there's an update waiting to be approved by Apple in the app store. Probably best to wait an hour or two, and try then.

Translate

Bruce

E

EDinRBK

Lyricist I

Similar problem here. My app says I need to Update to be able to add a play 5 speaker. App store says all is up to date . check on the controller for updates reveals a message stating that an update is available but not available in my app store. Similar happens when I try from Iphonex, iPad or macbook.

Translate

jgatie

Similar problem here. My app says I need to Update to be able to add a play 5 speaker. App store says all is up to date . check on the controller for updates reveals a message stating that an update is available but not available in my app store. Similar happens when I try from Iphonex, iPad or macbook.

As stated in other threads, the Apple App Store is a little late in posting the new version of the app. Give it a while and try again.

Translate

Airgetlam

My recommendation is take a break, grab some food and a beer. Come back later.

Translate

Bruce

T

Timfromengland

Lyricist I

Question is how much later. This feels like more than a coincidence as I've just tried to add a play 5 to my system and now encounter the update issue. No such issue over last 8 months.

Translate

O

OrdinaryBlue

Lyricist I

First SONOS product I've ever bought, bring it home, won't work on iOS.

Translate

R

Radio HannibalAuthor

Contributor I

So Sonos releases a new app on iOS 19 hours ago and now there's already a new one?

Translate

pwt

Virtuoso

So Sonos releases a new app on iOS 19 hours ago and now there's already a new one?

The last update (8.1.1) landed on my iOS devices on 2nd November. Not 19 hours ago.

Translate

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

S

Sonossad

Lyricist II

So after lots of research I am convinced the Sonos system is for me, spend £400 on two new Play Ones and cannot even get the app to work as it keeps saying it needs updating even though it doesn’t. So disillusioned wish I had gone for Bose now, feel like returning the lot, very unhappy Sonos!

Translate

M

Mike-0815

Lyricist I

Same problem here. Come home after holidays. All is updated according to apple store, still I can´t even open the old app version in order to control the system. Not very amused about it. So what is the fix for it?

Translate

Show more replies

Sign up

Login to the community