System set up says app needs updated

If you are ready to take your purchase back to the store because there is a delay in Apple updating the app then yes, Sonos is not for you. If you can be patient for a little while until they figure out what is wrong, then your update will proceed.

Shouldn’t have to wait for updates, doesn’t matter what is going on behind the scenes I should still be able to set it up, iphone doesn’t stop working just because an update to iOS is being prepared, poor show

I So Sonos releases a new app on iOS 19 hours ago and now there's already a new one?Exactly my point. I have version 8.1.1 which according to the app store is the latest version which was released 19 hours ago. Am i to believe that version no longer works and I must wait for 8.1.2?

Shouldn’t have to wait for updates, doesn’t matter what is going on behind the scenes I should still be able to set it up, iphone doesn’t stop working just because an update to iOS is being prepared, poor show

If you are unwilling to accept that something is "going on behind the scenes", then as I suggested, you should return it. You have purchased a system of interdependent hardware, firmware, and software apps, they do not work without each other. A minor glitch in the app update has caused a problem for the time being. Sonos is working on it. If that is unacceptable to you, no sense in going forward with the product, for you will never be happy.

In the meantime, if you have a computer at home, you can easily download the Mac or PC controller and set your system up with that. After that, until the new version is available, your iOS app should work for everything except some parts of the Settings menu.

You are missing the point entirely, I fully understand there are interdependent aspects at work here but when you spend a not insignificant sum in a shop take it home and it fails to work and someone blandly says wait a while until they solve the problem you think why should I have to? Would you be happy to park your new car in the garage for a few hours if the dealer says sorry the key has to be taken away it works but we don’t like the colour we gave you and want to change it. That moment of joy and excitement when you buy yourself a new toy be it car, boat, computer or speakers and take it out of its packet for the first time should be savoured and relished and set the tone for the start of new ownership mine has been shot down and dumped, no, not acceptable. Why remove the ability to set up a new customers equipment whilst you tweak its method of operation even for only a few hours, unnecessary. My impression of Sonos has now been damaged. The one thing you are right about is Sonos is not for me, error of judgement and I will indeed be returning the items in the morning. There are lots of other equally good companies out there competing for a share of this market maybe they will offer a better first time experience.

Still not on iOS here on the east coast of the u.s. says 8.2 if you read the version history, but no download option available. I’m on 8.1.1. It says “open” instead of “get”. Open simply opens the existing 8.1.1 version. Sonos Controller by Sonos, Inc.
https://itunes.apple.com/us/app/sonos-controller/id293523031?mt=8

Can you try uninstalling the Sonos app and re-downloading it, ceasar327?

If I do, will I lose my settings or favorites or anything?

Nope, those are all stored on your players. Just make sure to choose "connect to an existing system."