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TonyfromBucks
Contributor I
Oct 23, 2017 2:25 PM UTC
Answered

Timer from Alexa on Sonos One not working

Hi on my new SONOS one a few of the skills don't seem yet to work. The most basic ones that is broken is that of setting a timer. If I say "Alexa set a timer for one minute" then the SONOS one/Alexa recognises this (and indeed these words are recorded/transcribed on my Alexa app), but immediately after Alexa confirms with "One minute, starting now" I get an error "Sorry I'm having some trouble" and no timer sounds. Anyone else have this? Shame, its potentially one of the mos tuseful functions given we have the SONOS One in our kitchen
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    TonyfromBucksAnswer
    Contributor I
    Oct 23, 2017 2:47 PM UTC
    Just cracked it. There were previously no date & time settings set on the Sonos app (even though there were on Alexa app)... hadn't needed to look at this before. Setting this up fixed the problem.
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    3 replies

    DiverHP
    Trending Lyricist I
    Oct 23, 2017 2:37 PM UTC
    TImer works fine on my Sonos One.
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      TonyfromBucksAuthorAnswer
      Contributor I
      Oct 23, 2017 2:47 PM UTC
      Just cracked it. There were previously no date & time settings set on the Sonos app (even though there were on Alexa app)... hadn't needed to look at this before. Setting this up fixed the problem.
      Translate
        tjoinson
        Lyricist I
        Nov 19, 2017 7:33 PM UTC
        Thanks for this! Now sorted! ?
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