Answered

Hi everyone. What are the cons by getting two "One" as stereo set instead of a "One" and a "Play1" as a stereo set? I think there is some money to save and I suppose that you only can use voice control with one of them? :-)

How do I control the sonos one volumes from my Apple TV remote?

No Sonos yet, but soon. I have a large rectangular (not square) loft room. in one corner, there is a TV. in the other corner is the kitchen. all one open room. I just pre-ordered a Sonos Beam and ordered one Sonos One. The Beam will go in front of the TV. Ideally, the One would go into the kitchen on the other end. I could purchase another One and place it in the middle of the room, if need be. I would like to hear good TV sound with some surround sound when I sit down in front of the TV, and use the system for music (amazon music unlimited) when I am cooking. in this sense, the One ( + One ) should not always act as surround speakers, but there are cases where they should behave as such. the system could be smart and figure out what the speakers should be from the input source, or I could use voice commands. how should this be done? advice appreciated.

Hi all happy people! I am thinking of getting two Play:5 and connect them to a Playbase. But before I do that, how does the setup work? When I connect them all together, do I get an option if they should be front or rear speakers? Or maybe it doesn't matter? Since its only Left and Right channels? Thanks for any answers! Edit: Or maybe this is a totally stupid question. I am not that knowledgeable with home theater systems.

What are the steps for connecting Play:1 or Play:5 to Apple Home?

Got my new Beam delivered today and it needed an update, Update failed (I have been trying all day to update) Error code has been 30 Beam. At the moment it is totally unusable when connected via HDMI ARC to my LG TV. Is it locked until the release day or have I got a faulty unit? I have other Sonos speakers and they are all ok. Thanks in advance Craig

Is there a way to turn off the chime on the Sonos one when you say “Alexa”?

I've been using my sonos connect cleanly for several years now without incident until now. If I launch the sonos app, it says its trying to link my players to my account. I eventually get the screen "Setup problem. Check your internet connection and make sure all of yours speakers are plugged in."... I see in other posts, where you ask if the sonos device is wifi or not. I have plugged it into my network via ethernet cable but still can't get anywhere with this app. I'm not trying to add any new sonos devices but simply get back to controlling my connect through it. What's the next step?

I have some large Sonos playlists and I haven't figured out how to eliminate duplicates. This can be particularly troubling when combining two existing playlists (e.g. adding a 100 song playlist to an existing 500 song list). Typically, I would look for a sort function, sort the playlist by song title, and scroll thru, identify the duplicates, and delete. However, I haven't been able to find a sort function.. Has anyone solved this?

I recently added the Fire Cube to my home setup that consists of Sonos Ones and Play:1s through out. It seems that the Fire Cube takes over when using Alexa and channels all of the audio output through it's small speaker. When asking to play music, it attempts to start Spotify through the cube, utilizing the TV. Aside from renaming the Fire Cube's Alexa function, what else could I do to get it revert to the Sonos as the primary audio source?

Hi I just run anti aware to detect any virus in my phone. But unfortunately urban airship virus detect in Sonos app with red color? Means dangerous. Any one knew about this or why Sonos using this aware?

I unearthed a Sonos Connect in my master closet and was looking for any recommendations that the user community could provide on powered speakers to use with the Connect.

Hello everyone I have a Sonos One and two Play:1s. Can I ask the Alexa on the Sonos One to play one kind of music on there and ask it to play different music on the Play:1, which is in another room? So far, all I've managed to do is get the Sonos One to play the same music across all the speakers by making a 'Group' within the Sonos app. But how about playing different music? If this is not possible, might a software update make this possible at some point?

I have a Playbase and just added (2) Play 3's. The Playbase is under my TV and when sitting at center, it is 11' 3" in front of me. My (2) Play 3's are only 4' 2" behind me and spaced approx 4.5" apart. I CAN BARE EVEN HEAR the Play 3's. I went through the auto setup, then the manual setup and set the Play 3's at the furthest distance on the app even thought they are not that far away. Still no luck. I tried all the audio output options on my TV - Dolby, Bitstream, etc etc, all of them.... still no luck. No matter how loud I turn up the volume the Playbase drowns out the others. I like to hear the sounds from behind me, I wish there was an option for a rear fade or at least turn the Playbase down. OR Sonos come out with an update that re-calibrates the sound weighting on surround ... OR tweak the 10' away set up to be a louder option for the add on speakers ... I mean, c'mon .... all these options and can solve this simple issue? If i'm not missing someththing and there is no

Exactly what do I need to buy to get my existing Play Ones and Fives to work with Alex?. At present I have no Alexa device. Will the new Sonos One have Alexa built in or will it need an external source?

We have a 5th generation iPod Touch we would like to use as a controller for the Sonos speakers in our home. When I search for "Sonos" on the iPod I do not get any results? The iPod is running iOS 9.3 and can not be upgraded per Apple. Per the app information it appears the 5th Generation iPod Touch running iOS 9 or late is suppose to work, but how do I install it on the iPod if search doesn't find it?

I'm in the market for a new TV - when I looked a few years ago, it seems that only Sony/LG consistently passed 5.1 to the playbar from their optical output. Looking at rtngs.com - it now seems that most/all Samsung also pass 5.1. Is that correct? Rtngs.com mentions "5.1 Passthrough ARC Dolby Digital" as Yes - is this what I need to look for?

I have 2 Sonos speakers in separate rooms. After I’ve gone through the set up process for the new speaker, I can still only seem to connect to and control the original speaker. What am I doing wrong? I would like to be able to play different music on each speaker but right now, my be Sonos plays nothing.

Which will suite me better?

I've gotten Alexa up to the point where she says she's about to play some artist, and then nothing evert happens. When I manually play stuff via Sonos app, Alexa heard "Pause", but then doesn't even pause or stop. She will, however, tell me jokes. I have been through the factory reset procedure 5 times.

When I play music directly to my Sonos speakers (using the Sonos app), I experience no drops. When I play using airplay 2 (to my sonos soundbar, which is then grouped in the Sonos app with my Play 1's), I experience no drops on music output from the playbar but intermittent (1-5 second long drops every minute) drops on some of my play 1's. Is music played using AirPlay 2 more sensitive to wireless interference?

I am looking at getting surround sound for my new kitchen diner. I have a Samsung UE55F8000STXXU TV which has an ARC HDMI port so should support Alexa from the Sonos Beam....correct? Next question is what would I put with it? I am resigned to buy-in the Beam and Sub-woofer but I already own a Play:1, Play:5 and two Sonos Ones. Since the Beam has Alexa built in, I assume that using the two Sonos Ones is a waste of them? Can I use the Play:1 and Play:5 together? If not, guess I just need another Play:1? Any help/guidance appreciated!!

Does any body know when the beams shipping will start? Thanks!

Although Beam not out, wondering which set up might be better? I gather the Beam is a central speaker, and so adding 2 x play 1's brings it up to same price as playbar. Which might be the better option?

On occasion while watching cable television, an intermittent loud thump occurs. I cannot tell if it is coming just from the Sub, the play:1s or the playbar or all at the same time. It does not happen continuously or everyday. I have updated the app and what I believe to be the firmware. Optical cable would be the next step outside of speaker replacement. Thoughts? Advice?