Answered

Sonos Beam Connection with Optical

  • 19 July 2018
  • 2 replies
  • 4541 views

I do not have HDMI ARC on my TV so I'm using the optical converter to get sound from the Beam. However, the sound keeps going in and out and I cannot get a good connection. I feel like the optical input is in all the way but whenever the cable is moved or bumped, I lose the sound. Any suggestions?
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Best answer by ssshany 20 July 2018, 18:01

There was a plastic piece in my optical port on the TV. It's called the protective cover that was on the adapter when I took it out of the wrapper. Yeah, i didn't take the cover off and it was stuck in the TV. Don't be an idiot like me. Works perfectly fine now.
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2 replies

There was a plastic piece in my optical port on the TV. It's called the protective cover that was on the adapter when I took it out of the wrapper. Yeah, i didn't take the cover off and it was stuck in the TV. Don't be an idiot like me. Works perfectly fine now.
I'm using the optical adapter directly from Sky Q box to Beam and it's working great, protective cover removed!