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Hi all, I'm possibly looking at grabbing Sub gen4, whilst they are on offer, but I have a question. I know the Sub and mini cannot be paired together.So,I currently have a beam and Sub mini in my living room, a few ones darted round the house and a pair of ones in stereo in my kitchen. Can I unpair the Sub mini, and reconnect it to my stereo pair for music And use the gen 4 with my beam? Occasionally I have music play though all my devices at the same time, how would this work with the mini and Sub gen4?Would it work? Thank you. 

Does adding a Sub 4 impact the experience much more than what i am getting from the current set up of Sonos Arc Ultra and 2 Era 300

I am having a hell of time reconnecting my Sonos One to my WiFi network.  Just when I think I’ve found the secret sequence of steps (and I’ve documented them for myself and AWAYS requires a factory reset and setting up a New System), those steps no longer work and now I’m getting an error message I’ve never seen before (“Your Sonos has been connected to the network but may not show up...”).  What the heck is that?  I can forget about connecting this product to Spotify now.   Come one, guys.  I need a much more repeatable process from you.  Oh, yeah.  One other thing.  Why is the speaker unexpectedly dropping off my WiFi to begin with.  With this new error message I can’t seem to get it back on to where it matters...so I guess the question isn’t relevant.  If this product is too old to support Spotify on a WiFi network, let me know….and if you can guarantee that it will.

Hi, I recently bought a pair of Sonos Era 100 speakers and connected them for stereo. Works fine with Spotify. I then tried to send the sound from my Xming Page One Google TV/ native Netflix projector to the speakers via Bluetooth. The Bluetooth connection works fine, but there is no sound when I watch video and connect it to the Sonos speakers. I tried everything, also removed the stereo couple and tried with only one of the two. No sound. It’s not the projector though - when I connect the projector to my Bose headphones via Bluetooth the sound is crystal clear. Anyone any idea? Could it be that the Sonos Era 100’s Bluetooth simply doesn’t work with projectors? Someone seems to have had the same issue here: https://en.community.sonos.com/speakers-229128/sonos-era-issue-when-connected-via-bluetooth-to-halo-xgimi-6926266 and someone else here: ttps://en.community.sonos.com/speakers-229128/sonos-era-issue-when-connected-via-bluetooth-to-halo-xgimi-6926266 and someone else here: https://e

Seems I still cannot use the Sonos app to find artist albums in full. Is this just me. I really miss the old app...

Hi I have a dilemma with the Alexa announcements not working on all my Sonos One devices. I have 3 Sonos Ones all on the same network, all with the same firmware version. all configured the same but 2 work perfectly and one refuses to make announcements from Alexa routines. Everything else works perfectly on all 3. The only difference between the devices is colour, the 2 that work correctly are both white whereas the rogue device is black. Any clues would be appreciated. 

Dear Sonos Community,I have 2 Stereo Pairs of Era 300s with Sub Mini in my house and just love the sound and dynamics using the Sonos App.Just bought a third pair of Era 300s to use on our patio / winter garden for partys during the summer.The aim is to feed via line in from a laptop as I want to use a software that controls & synchronizes audio, video and lights (via DMX)(Audio stream is: Laptop -> Soundblaster GX6 via Optical -> RME ADI 2 DAC - > Era 300 Line InThe first pure audio test via VLC Media Player was successful, however the max volume and dynamics via line in on the Era 300 are nowhere near vs when I play the same track via the Sonos App. I test various settings re the input gain in the Sonos App, but this did not make a real difference.Since the Equalizer settings etc. in the Sonos App als have an impact while using line in, would I need to crank up the volume in the Sonos App first to the max level to get the full performance of the speakers via line in when

I’ve turned status lights on and off. Muted and unmuted the speakers.  Any others suggestions other a piece of tape?

Hi All,Long time listener…I am having this issue in the Sonos App when I search on Spotify.  More prolific artists have lots of albums but it only adds so many.  I can’t seem to find this issue on the forum anywhere.  Can someone help me out? 

Hey guys, i hope somebody can help me solve this or can tell me what i do wrong :-)Just installed my sonos original wall mounts for the Era 100’s. The wall is made out of concrete, so i used the provided plugs and everything went well.Now i have 2 problems with both mounts it seems;At step 6 i need to place the wall mount into the bracket on the wall and slide it down to “lock” it. Both of my wall mounts wont lock and they’re loose. I can wiggle and move them and this prevents me from positioning the speakers right. So the part with the speaker does not lock tightly with the part on the wall. The 2nd problem is that the mount does not seem to hold the speakers weight well at the ball joint. I unlock the mount with a 90 degrees turn, then i position the Era 100 right and then i lock the mount again. The speaker will not stay in place and the speaker sacks down like its too heavy. See these video’s for the problems: https://imgur.com/a/i5Vl9QlThank you guys!  

I’m planning to purchase 3 pairs of Sonos 8 inch In-Ceiling Speakers (INCL8WW1).Can it be powered by one Sonos AMP or do I need more to use the speakers upto full capacity?

I have a daily alarm set on one of my Sonos speakers.  If I disable that alarm in the app, eg when on holiday, the alarm is successfully cancelled on the speaker, but on the phone app I still get a notification each day to say that the alarm has started.  Is this a bug - is there a fix?

Have seen lots of comments on this. Purchase the Sonos Ace headphones for my wife last week at the airport, and when plugged in to watch a movie, the sound is barely heard. This is using the USB C to 3.5mm cable.  Good to know the issue isn’t isolated to me but not good to hear it might be a broader issue. Has a resolution been identified?  Thinking it will be easier just to get a refund and buy the Sony WX5’s as this is what I use and there has been no issues. Main reason I purchased the Sonos Ace was because the Sony WX5’s don’t bluetooth well to the Sonos Arc on my TV and Sonos advised there is a known issue with LG, so best to the buy the Sonos Ace headphones. Go figure...

Unable to set alarms. System fully updated. All existing alarms deleted but nothing new is saving. 

Ciao a tutti, ho provato a collegare le mie 4 era 100 alla rete wifi in 3 stanze diverse. Una prima volta ci sono riuscito, ma non riuscivo a farle suonare tutte ma solo nelle singole stanze. Successivamente non sono più riuscito a collegarle non le trovava, nonostante le avessi resettate tutte. Cosa devo fare?

Info overload trying to find this answer….I am not smrt when it comes to this type of thing. We have a Sonos amp, which we have situated in the furnace room next to the smart wiring in our home. The kitchen ceiling speakers (not Sonos) are connected to the Sonos Amp in that furnace room as that is where the ceiling speaker connections are located. Now my question…..it is possible to connect the tv on another floor to the Sonos Amp via the smart wiring (somehow) in the furnace room without moving it from the furnace room? Like through the router? ethernet cable? or some other way…..I know it is likely easiest to connect the amp directly to the tv using the arc; however there would be no way to connect the ceiling speakers as there are no wires to connect them near main floor tv.I am hoping someone can make sense of my question……..

As the title suggests - I strongly suspect my 3 year old Playbase’s WiFi card has given up (I know how common this issue is/was). It has gone from the app and no amount of un-plugging from the wall, or re-booting the router helps. It is used in my bedroom as a standalone TV speaker and to be honest, that is all I use it for. It still works with the TV and luckily I had programmed the TV remote to control it and had the bass and treble levels all set up as I wanted it.From my understanding of searching the web, Sonos no longer replaces these like they once did and only offer a money off coupon upon the return of said Playbase.So my question is, I assume it will continue to work totally fine with the TV via the optical cable and therefore I should not worry about the lack of connection to the internet? If that is the case, it’s better for me to just keep it rather than spend money on another speaker that will only ever be used with the TV upstairs.Oh and to add - it does not show as conn

When I’m already playing music on a Sonos speaker and add another one or a whole group, there is no option to quickly adjust/sync the volume for all speakers to the same level. I always have to manually adjust the volume in order to have the same volume on all speakers. I know that there used to be a function in Sonos app to slide to the left to mute them all an slide back to the desired volume in order to sync them all, but this does not work with the new app. There are other apps available for Apple Watch and Mac which support this setting. How can I sync the volume with the new Sonos app? Or please bring back this feature.

My Sonos One won’t connect to my new router via wifi

Hi,I created a couple of zones using SONOS Era100 Pro speakers. It seems in this configuration, it does not allow a subwoofer to be added. Only when i change a Zone to a room, can I link the sub. Ie, a room with a singe speaker or speaker pair. Is this correct? Is this a limitation at the moment?

Por que cartonean mis sonos ace cuando subo todo el volumen Moderator edit:Google Translate-Why do my sonos crackle when I turn the volume up all the way? 

I had to update the app and now my Arc and TV won’t connect, they were working together just fine….how do I fix it? Why is it every time there is an update, it takes hours to fix my system…..what’s up with that Sono’s???

Unable to activate anything on Sonos S1 app, new something was wrong this morning when alarm was Sonos chime and not the radio, and the unit wouldn't respond to voice command

Hello! I just wanted to ask if others have experienced this potential bug; when running Era 300s as surrounds for an Arc Ultra in music mode, the Full/Ambient surround settings change the the sound of the Era 300s even when I’m playing Atmos music (this is through Apple Music on the Sonos app). The description of the setting, however, states that Full/Ambient shouldn’t apply to Atmos playback. I’m curious to know which setting, if either, is the intended EQ for the surrounds.

I could manage issues prior to the big beautiful app upgrade.I have had my One and One SL speakers for years. I have one plugged into ethernet. Two of my other speakers were struggling to stay stereo paired and I thought installing a mesh network to boost signal for Sonos would help. Not so much. I have to reboot my Iphone every time to get Sonos to “find my system”. In Network configuration Sonos shows two instances of my network. Those are the original network, and the mesh network I was encouraged to give the same name as the original. For example, my original network is named dummy123 and my mesh network install prompted me to name the mesh network dummy123. My Sonos system is on its own network on Channel 1