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Contributor I
June 16, 2025
Answered

Sonos Ace headband loose part

So i got my Ace headset around January and have been absolute loving them, the ANC is super sweet and the sound too. about a month ago i slid my fingers across the headband and noticed there was a sharp bumb, still not sure what it is, as i dont really wanna take them apart. My question is, if this is reason to send them back, ive been very careful with them as its an expensive piece of electronic for me, and im afraid the sharp thing will eventually pierce the headband. 

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Airgetlam
AirgetlamAnswer
June 16, 2025

I would recommend that you call Sonos Support directly to discuss it.

Bruce

2 replies

Airgetlam
AirgetlamAnswer
June 16, 2025

I would recommend that you call Sonos Support directly to discuss it.

Bruce
Contributor I
June 16, 2025

Hey Bruce thanks for your reply, i just got off support chat and am doing a refund :)