Answered

Play 5's(2nd gen) re-setup as surrounds for 5.1 Dolby Digital with all the original setup equipment and starting as instructed with LS(left surround) it never gets recognized to proceed to RS and complete. Let me explain this more clearly. I have been using this setup as a 5.1 system since 9/15/2018. About a week ago, I lost the LS(left surround) Play 5(2nd gen) speaker from the system. The Sonos Playbar+Sub in boost setup still work perfectly fine. I also have the same type of Playbar+Sub setup in my master bedroom, no rears in that room. When trying to re-setup the Play 5's as they were previously used as rears for 5.1, I always get an error message when starting AS STATED IN THE SONOS instructions with he LS(left surround). I re-boot the Play 5 and wait for the solid white light, which I get, press/release the join button, wait to proceed, and I always get the error message 'not recognized...' and it asks if I would like to try again and I do and it never works. No router or WiFi ha

I have a Sonos Play One and a Connect Amp connected to a pair of Bowers and Wilkins speakers which has been working great. I have recently got an Echo Dot which I want to use with my Connect Amp so I have connected the Echo Dot to the Connect Amp using the Line In connector on the Amp. This works great on both my Play 1 in the kitchen and the Connect Amp in the lounge when I say for example... Alexa, open Heart 80's - It comes on at the correct volume on all speakers. The problem is Alexa (Herself???) as this volume is incredibly low and most of the time you can't actually figure out what she is saying to start with and then the volume goes REALLY loud. I know part of the Alexa skill is to cut the Sonos volume so that Alexa can hear the promt but does there need to be a check box in the settings to ask if you are connected via the Line In and not cut the volume for Alexa. Cheers

procedure to change a player name

I understand that you can't connect Sonos One speakers to a TV -- the Playbar is made for TVs. But I have two Sonos One speakers, and I'm thinking of buying the Connect to hook up my record player. With the Connect, can I also hook up my two Sonos One speakers to a TV? Thanks!

This just started, out of the blue - not correlated with any system/software changes that I'm aware of: Running the controller app v8.1.1 on a Samsung tablet running Android 4.2.2 (Kernel v3.4.5). Fired up the controller app today (first time in a couple of weeks) and saw this message. Found another thread suggesting that an uninstall/reinstall of the controller app would fix - did that, and it did not. Most perplexing - any insights much appreciated!

Hi. One of my favorite streams is a listener-supported station called Folk Alley, https://www.folkalley.com/. I have been listening to their stream on TuneIn for quite some time. However, they have recently added a "member stream" for people who have donated money to support their operation. If you listen to the member stream, you do not have to listen to their asking for money during pledge drives. So I made the required contribution. I can get the member stream via their web page, but I emailed Folk Alley and asked them if it is possible for me to listen to that stream using my Sonos One with built-in Alexa. They responded that they have an Alexa skill! I was excited about that, and added the skill. But when I try "Alexa, play Folk Alley" I just get the response "Sorry, I'm having trouble accessing your Folk Alley skill right now." Now I am realizing that this may not be possible, unless Sonos adds the Folk Alley skill to their list of streaming sources in the US. Is thi

My dealer said I can use the rear channel output of my cinema amp to push the rear signal to my Conneect and then to y connect amp , powering my rear speakers... It doesn't seem to work. Any suggestions ??

I am considering the Sonos Connect Amp. How I see the speaker connections include left, right and sub. Can you configure it so that it has front, center, and back channels? If so, how do you do this?

Hi - I’m considering moving from Sky HD to Sky Q. Does anyone know if the remote on Sky Q can be setup to work like the existing remote with the playbar? Ie I can turn up/down the volume currently.

Hi, my first post on here after reading through several conversations about Homepod but not able to find any definitive information. I'm running 3no Connect:Amps which brilliantly control 3rd party speakers throughout the house but I'm also considering the purchase of a Homepod, mainly for use in a couple of spaces which haven't been hardwired, as the allegedly higher quality Homepod does appeal. So here's the question - if I was to choose the Homepod route is the Connect:Amp able to control the Homepod so that it's playing the same as the rest of the speakers? Otherwise I can obviously go with a Sonos One as an alternative but do fancy trying a Homepod as I'm quite invested in Apple stuff already. Thanks in advance.

Hi, I can set an alarm with the sonos app that gives me an option of what music to play however when that alarm goes off I am unable to use Alexa to snooze it. Does Alexa give the option to choose different music streams at this time or is this only available thru the sonos app? If the alarm is set they Alexa on Sonos One it only uses a chime

Generally I think that if there is an option to use wire then this is better than WiFi. With the Sonos Mesh I think the opposite. If I hardwire all my speakers can I still have the flexibility to connect to the mesh? I am setting up my speakers in a weird shaped concrete flat. I could hardwire the lot but then if I got a new speaker for one of the rooms that can’t reach the router would it be able to bounce to the router via the other speakers ? Or would it be put on a limb ? Without the mesh am I going to lose functionality ?

Hi, I have a playbar, 2 x play 1's and a connect/ turntable set up in my house which works fine. I have recently built a gym at the bottom of the garden and would like to set up a new Play 1 but I'm getting nowhere. The gym has it's own router which is hardwired to the house broadband via an underground Ethernet cable. It therefore runs off the same TalkTalk connection but via a different router so I have one network in the house and a separate one in the gym. I first tried to set up the Play 1 in the gym but it wouldn't get past the pressing the play/ volume up buttons together. The light flashes green and then after pressing goes orange and nothing happened. I then resorted to connecting it to the house network but when I plug it back into the gym it is lost from the rooms on my sonos controller. What is confusing me is that whilst in the gym (and connected to the gym wifi) I can still control the Sonos in the house (which are connected to the house network). If this is possib

A quarter of the year nearly over and still no Airplay 2? Anyone know when this is gonna be released on Sonos. Appara it was suppose to be released early 2018 they said when the Sonos One was released back in November?

I'd expected that Sonos would have timed their Australian release to Amazon's but apparently not. No ETA from what I can see either. Has the community found any workarounds?

Greetings - just setup my new Playbase last night and all is well except for one issue. The volume adjustment from my remote requires me to push the up or down button on my remote for every change of level instead of allowing the button to be held down for continuous, flowing changes. I use a Logitech Harmony 900 (in IR mode for the Playbar). Does anybody know if there's a setting for this or is this normal behavior? It's annoying since there's no visual indication of level. Thanks!

Hi I have got a BOSE Companion 5 that i am trying to add to my setup via a Connect. I am connecting the 2 via the Audio out on the connect into the auxillary input on the Bose (this is located on the sound module Puck) I thought this would be a simple exercise but i am finding that i am only getting the faintest sound out of the speakers with no Bass at all. My current setup includes a number of Play 1s throughout the house plus a B&W Zepellin attached to a second connect which also links to my Rega Turntable. any ideas as to how i can get this to work ?

Help! My kids have managed to change the language settings on my CR200 to Chinese (or something like it - i don't understand a Word of it but it looks like chinese characters). How do I reset the Controller back to English Language? I'm not able to navigate through the menu since I do not understand any of the menu text...

Hi all, A client of mine has multiple Sonos speakers throughout his house all connected with AMP's to a main amplifier. The AMP's where all connected through WiFi. A problem occurs after listening to music for some time, where the audio starts to play with a small delay in different rooms. Im guessing this is because the AMP's are connecting to different Unifi AP's as the house is quiet big (small lag). No is there a possibility to connect all these AMP's to 1 Unifi AP-AC-Pro's secondary port, as they are situated next to each other. He already tried this himself (connected a switch to the secondary port of the Unifi and linked all the AMP's). Result: no music. Im reading about network loops etc. Problems. Im going there tomorrow to fix things and so far i've come to the conclusion that I need to disable the WiFi on all the Sonos products to get them to work wired. Anyone got any tips for me? Cheers

I have a sonos one connected and trying to connect a echo spot and can't! Help

This question never came up in years of use but now it has (long story). Does it output in some uniform format, or does it output in whatever format the digital input was in, e.g. if mp3 then mp3, if flac then flac, etc.? I'm considering a headphone amp-+ DAC that may not accept flac. (Guess it wasn't such a long story.)

Is it possible to connect a speaker model One with another speaker model Play:1 to create a stereo system?

update to 8.5.1 Did an update on my windows 10, Samsung Galaxy tab S2 and Samsung Galaxy phone S8 today... almost... Phone says its not compatible. Anyone else have a problem? is this specifically a Galaxy S8 issue, or are other phones also incompatible?

We've determined there to be an issue with Dolby Digital playback devices (including the Sonos PLAYBAR) and Samsung televisions in the JS and JU series. An example of a TV model number of this line would be the Samsung UN55[b]JS[/b]8500. The optical output from these televisions doesn't pass a consistent signal to devices wired in through that connection. This could present when you're watching any Dolby Digital content through the TV's optical connection. As a workaround if you're using one of these TVs, you can set the output of the TV to PCM (Stereo). There isn't any issue currently with that TV streaming stereo content to the PLAYBAR through the optical. Otherwise, you can look into using a different device. Some suggestions for setups and community recommended devices can be found [url=https://en.community.sonos.com/home-theater-228993/home-theater-and-television-recommendation-megathread-6735001]here on our megathread.[/url] We are working with Samsung on this issue, but there

I use Downcast to aggregate the podcasts I listen to.