Answered

How to change my playbar from stereo to DD5.1? What do I do?

Can the sonos amp power my Dynaudio passive speakers and let me use a sonos wireless sub ?

I guess I already know the answer - no. In fact I want to remove the 'Update Now' icon - I don't want an update and don't need to be reminded everytime I use the desktop app.

Got the new amp when it was on the website last week. Replaced my 5.1 with real center channel speaker running off a Yamaha amp with the new amp and a connect:amp for the hard wired ceiling mounted rears. Removed the Yamaha amp and the center speaker. Everything works beautifully together, sound is great for music, but the "phantom" center channel that replaced my actual center speaker is just not doing it for me. Sounds a little like the problems others are reporting for the Beam. At low volume, I have to jack up the volume to hear the dialog and it just doesn't sound anywhere near as good as what I had. Then something loud happens and I have to dial the sound way back down. Unlike with the beam, there are no controls at all for the dialog for the new amp. No night mode, no dialog boost, etc. Is there anything I can do to improve the center channel sound from this thing, or do I take advantage of the 60 day return policy and go back to my old setup? I really like everything

I was really happy with my relationship with Sonos when they made high end speakers and were content with that as a business model. But now they seem to want my data, so much so that I can't use the speakers without sharing some data about myself and my usage. I'm no longer happy to be in that relationship with them. How do I delete my account? The speakers are going on craigslist.

Hi everyone, recently purchased a couple of Sonos One's which I have as a stereo pair in my living room. The last few nights I have noticed something a little odd. When listening to Google Play Music or Spotify at around 30% volume, on some tracks some of the bass notes are much louder than the rest of the song. It's sounds quite weird, like the drummer is giving the bass drum a hard thwack but only on certain notes. The music I was playing at the time was 80's/90's rock and indie and I have the equalizer at around 70% bass/treble. I have done the trueplay setup and loudness is on. Has anyone else come across this? Thanks

I tried to register for be notified for the New SONOS Amp, however it keeps coming up with an error. Is there a rough arrival availability date?

So, yes, I know there have been a few threads on this subject but I still don't have a solution. I've moved house recently and only have half the rooms set up with four rooms. My controller has five rooms. I can't just reset the unwanted room/speaker as it doesn't exist. Anyone else had the same issue recently please?

My tv has been working fine with hdmi arc to beam plus sub and play1 rears. Yesterday the tv reverted to its own speakers. I changed settings to use hdmi again and it worked. Now it’s happened again but I can’t get same fix to work. It says connecting and takes some time but no audio from the Sonos speakers. Any ideas? Could it be a sonos update has affected connection?

Every time I use SonosOne to ’play’ the audio from my Apple TV it gets cut off constantly. This happens with different apps (Netflix, Dazn, Crave Tv, Prime video, etc). Considering that could be an internet connection issue I connected the SonosOne via cable to my modem but it did not get the issue solved. It there any way to get this fixed?

I have a room where i have Optomauhd40 projector in the roof in the back of the room. Also at the back of the room i have ps4 pro, 2x Sonos ones and a Sonos Connect. In the front i have the screen and Sonos Beam. [img]182e10ed-0f4c-41a0-9703-4b02ca7e1770.jpg[/img] Problem is that i cannot connect the Sonos surround sound to the ps4 pro or the projector. I have tried to pull optical line from the connect to the projector and from the ps4 pro to the connect but cannot get it working. I dont want to pull a wire from the beam to the projector/ps4 pro. Anybody who has experience of this situation? I have read tons of writings but still dont have a clear solution for this. [img]3d39f409-53ae-48b8-a9cd-22808a96bc08.jpg[/img] [img]59a6aeb1-1184-478f-8d44-f5f390c08ea5.jpg[/img]

Hello! I recently upgraded my television to a [url=https://www.bestbuy.ca/en-ca/product/lg-65-4k-uhd-hdr-oled-webos-3-5-smart-tv-oled65b7p/10620658.aspx?]newer model[/url] and so far everything has been pretty good! I did unfortunately learn that the PLAYBAR does not support DTS which is unfortunate, but it still sounds great! What isn't so great, is despite following the instructions [url=https://sonos.custhelp.com/app/answers/detail/a_id/4267/kw/lg%20remote]in the LG magic remote setup page,[/url] I am unable to register the magic remote with the SONOS app on my iPhone! I register a new remote, and press the volume + button, which is registered within the app. Then it asks me to press the volume + button 3 times, which is registered within the app. Then it asks me to press the volume - button 3 times, which is registered within the app. Then it asks me to press the mute button 3 times, which the SONOS PLAYBAR will not recognize no matter what I do. I believe the LG

My Beam continues to play the audio from the TV after shutting it off with the cable box/TiVo remote. I have it connected via the optical cable into my cable box. I have to either manually volume down on the beam or use the app to mute it. Any ideas?

I have one of my Sonos One speakers not working properly with Alexa commands. It responds ok when I say “Alexa” but does not respond to all commands. It used to work fine, but now it doesn’t. Example - I will ask Alexa to play top hits on pandora and it will fine, but when I say “Alexa STOP or PAUSE” Alexa beeps continues to play. I can only stop or pause if I go into the sonos apps on my IOS device. I have tried to disable and delete devise and reset and reinstall, but same thing happens. Any advice? I have other Sonos One speakers that are working fine, just having issue with this one.

Why wont Alexa play my music everywhere, when I've set up a group called "Everywhere" and tell Alexa "Alexa, play Classic Rock Everywhere".

For black Friday, I recently just purchased a Sonos & Sonance outdoor speaker bundle from Best Buy for a really good price that I couldn't pass up. My plan was to hook the speakers up for an outdoor living room type area. Right now, I just have a portable projector and screen, but I am wanting a more permanent solution with a budget tv installed. Upon researching on these forums, I'm now a bit concerned about the delay that people have experienced with hooking up the Connect: Amp with a tv. My Mars Nebula projector has a delay when I connect it to my outdoor bluetooth speaker and it is really annoying. I've seen posts where connecting the tv to the Connect:Amp with the headphone jack works. However, the tvs I have been looking at, don't have that connection option and I'm guessing I would have to use the optical out and then convert the signal to analog? Should I not be concerned and just install the Sonos/Sonance bundle or should I look into keeping the speakers and selling the

I connected Paybar to TV and two Play:1s in the rear. iPhone music playback I can rattle the walls and music comes out of the rear speakers. But when watch TV I only either hear background noise or none at all. What do I need to buy/connect to my Playbar to get TV voices in the background?

I’m trying to set up the Sonos Beam with my parents new TV (LG 49SK80), the Beam works, but we can not control the volume with the Magic remote. When I try to pair it, Sonos is not even listed as a manufacturer

I know this has been discussed before. Asking for more attention and resolution. Ive posted in an old thread, but posting here in hopes to get some visibilty. Somehow my system had a major hiccup and i lost the voice channel from my front sound bar and my surround speakers were way too loud but playing rear right and rear left channels. They were just uber loud. Nothing was changed since i had performed the trueplay tune on initial setup. I had to borrow a neighbors kids ipod to do it 3 years ago. Im a samsung user and did not have the ability to retune the room. I only had the ability to turn off true play, and it did not improve the problem. Until i located someone with an apple product, my sonos system was completely useless, as well as my entire entertainment system. I love my sonos. I currently own 7 sonos products, but im finding it hard to continue to recommend sonos unless they support devices other than apple. I see this as a system/product defect. Please help with a resolutio

I bought a pair of the Play 1s and a pair of the Ones. Sound quality are same on both systems as advertised. I originally bought the Play 1 pair, then decided I wanted the addition features that come with the SONOS One. I did notice that the SONOS One seems to produce more heat than the Play 1. Not excessive heat, but I don’t know if it is something of concern. I don’t if it is by design either? I’m still under refund period for both pairs, and would like to keep the SONOS One pair. But if I have uncovered a common issue the One then I’d rather keep the Play 1 pair and bring back the One pair.

TV (Model # QN75Q8FNBFXZA) recognizes Sonos Beam via HDMI ARC. However, there is no sound. Have tried numerous times, too many to count, to reset/unplug/replug, etc. Still nothing. Any ideas? Thank you in advance. 

The Windows desktop controller used to work fine, but it now just displays a square Sonos logo for a few seconds then shuts down without even getting to the point of displaying the main software form. I've downloaded and installed the latest version and have done a full shutdown and restart of my laptop. Any clues?

Hi I’ve just set up a pair of play 5’s (room 1) and a Sonos one (Room 2) but grouped the 3 (they’re all in same large room). I can now get Alexa to play music from Amazon on all 3 speakers when asked. However if I ask Alexa to turn down volume on room 1 (or all) it only works on the Sonos one. Anyway it can adjust volume for the pair of 5’s too? Thanks

Can the new Sonos Amp be used in conjunction with a sonos playbar to create a true 5.1 surround setup?

Is there anyway to listen to radio shows I downloaded through the SiriusXM app through the Sonos app? Let me explain, SiriusXM lets you download some of the radio shows through their app and then you can play them back only within their app but I don't see anywhere in the Sonos app that lets me access those files in the SiriusXM section. Any help would be great. Thank you!