Skip to main content
niccnewey
Contributor I
July 15, 2018
Answered

Sonos Beam Tv Control On and Off

Would anybody know why I can turn ON my tv using the Beam with Alexa but can’t turn it back off using the voice commands?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    July 16, 2018
    Would anybody know why I can turn ON my tv using the Beam with Alexa but can’t turn it back off using the voice commands?
    Some TVs only accept certain CEC commands, so make sure OFF is one that your TV will take. Also, you may need to go into your TV's settings to tell it to allow being turned off by HDMI devices. What type of TV do you have? A model number would help the most with this.

    For example, you'd be looking for Simplink - Auto Power Sync or Auto Power with an LG. For Panasonic Vierra TVs it's called - Auto Power / Power On Link / Power Off line. And on Sharp Roku TV or TCL Roku TV, look for 1-touch play.

    Hi, yes.... I had the same problem too when trying to switch back from Music Audio....

    ‘TV’
    ‘TV SOURCE’
    ‘Switch to TV’

    The command "Alexa, switch to TV" should do the trick. If that's not working, try "Alexa, switch to TV on [room name]"
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    View in thread

    40 replies

    Captain_Snow
    Contributor I
    July 15, 2018
    Hi, I’m not sure but I have exactly the same problem! If I work it out I’ll post here.
      niccneweyAuthor
      Contributor I
      July 15, 2018
      No worries! Found another issue - there doesn’t seem to be an easy way to change the beam from music back to TV - I did a quick test of some music while the tv was still on, works fine to play the music but then to stop and turn it back to TV audio doesn’t seem possible - had to power off and on again
        niccneweyAuthor
        Contributor I
        July 15, 2018
        I’ve just found the solution to the changes of audio source - using the Browse tab in the Sonos app you can choose the TV again as the audio source
          Captain_Snow
          Contributor I
          July 16, 2018
          Hi, yes.... I had the same problem too when trying to switch back from Music Audio....

          ‘TV’
          ‘TV SOURCE’
          ‘Switch to TV’

          None seemed to work, so had to browse the app.

          I’ve been impressed by the sound quality, but no remote means Alexa needs to be smarter
            Captain_Snow
            Contributor I
            July 16, 2018
            ...
            Cococo
            Cococo
            Chromatic Producer I
            July 16, 2018
            Hello! When I turn on my TV with Alexa, I see the screensaver from Sonos and not the TV. Sonos Beam with HDMI ARC and ma TV is on the input (output?) TV... Any ideas... and sorry for my english...Thanks in advance
            Captain_Snow
            Contributor I
            July 16, 2018
            I think my TV comes on back to the last source that I had selected when it was turned off.
            Marty
            Contributor I
            July 16, 2018
            How can I get "Alexa, turn on the TV" to actually turn on my TV?
              Captain_Snow
              Contributor I
              July 16, 2018
              You need to set up devices... either say ‘Alexa discover my devices’ or go to the Smart Home section of the Alexa app.

              You need to make sure the Beam is connected to the ARC HDMI socket
              Ryan S
              Ryan SAnswer
              Retired Sonos Staff
              July 16, 2018
              Would anybody know why I can turn ON my tv using the Beam with Alexa but can’t turn it back off using the voice commands?
              Some TVs only accept certain CEC commands, so make sure OFF is one that your TV will take. Also, you may need to go into your TV's settings to tell it to allow being turned off by HDMI devices. What type of TV do you have? A model number would help the most with this.

              For example, you'd be looking for Simplink - Auto Power Sync or Auto Power with an LG. For Panasonic Vierra TVs it's called - Auto Power / Power On Link / Power Off line. And on Sharp Roku TV or TCL Roku TV, look for 1-touch play.

              Hi, yes.... I had the same problem too when trying to switch back from Music Audio....

              ‘TV’
              ‘TV SOURCE’
              ‘Switch to TV’

              The command "Alexa, switch to TV" should do the trick. If that's not working, try "Alexa, switch to TV on [room name]"
              Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
              Show more replies
              Terms & ConditionsAccessibility statement