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Trending Lyricist I
May 15, 2019 5:35 PM UTC
Answered

Google assistant can't play/pause/control my speakers at all

Everytime i ask it to play music, tunein or do anything with the speakers, it just says: It looks like the "den" isn't available right now. Den is my stereo pare speakers.
Please help?
I've tried removing the service and reinstalling google assistant, restarting router, unplugging and plugging my speakers.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    May 15, 2019 6:24 PM UTC
    There's also a partial system outage at the moment that we're working on which could be causing you some trouble. You can follow the status here.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    5 replies

    Contributor I
    May 15, 2019 5:43 PM UTC
    I get google is not available or sometimes it confirms the request and nothing plays
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    jgatie
    May 15, 2019 6:11 PM UTC
    See these tips. Especially the one about unique room names for your devices.

    Help and tips for Google Assistant on Sonos
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    May 15, 2019 6:24 PM UTC
    There's also a partial system outage at the moment that we're working on which could be causing you some trouble. You can follow the status here.
    Translate
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Contributor I
    May 15, 2019 8:24 PM UTC
    I’m good now must have been the outage. I am very happy with how sonos is working with google
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    ApadanaAuthor
    Trending Lyricist I
    May 15, 2019 8:48 PM UTC
    Yea. fixed
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    Sonos One (2) stereo pared