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Mandy 53
Trending Lyricist I
May 15, 2019
Answered

Alexa outage, not working

  • May 15, 2019
  • 12 replies
  • 571 views
Hi Alexa worked perfect Tuesday evening Wednesday evening she says she will do what I ask her but nothing happened have to use the app on phone
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    Best answer by chicks
    Outage right now.

    https://status.sonos.com/

    12 replies

    chicks
    chicksAnswer
    May 15, 2019
    Outage right now.

    https://status.sonos.com/
      Mandy 53Author
      Trending Lyricist I
      May 15, 2019
      Sorry
      Mandy 53Author
      Trending Lyricist I
      May 15, 2019
      What do you mean iam a bit thick when it comes to these things
      Mandy 53Author
      Trending Lyricist I
      May 15, 2019
      Could someone please help
      Mandy 53Author
      Trending Lyricist I
      May 15, 2019
      It's driving me mad
      Misfit
      Enthusiast II
      May 15, 2019
      There is an outage currently. You can check the status by going to http://status.sonos.com

      If there is an outage, things wont work.
        Mandy 53Author
        Trending Lyricist I
        May 15, 2019
        Will it sort itself out
        Mandy 53Author
        Trending Lyricist I
        May 15, 2019
        She will tell me a joke but won't play any music she says she will but nothing
        Ryan S
        Ryan S
        Retired Sonos Staff
        May 15, 2019
        Hi Mandy, what's not working is the link between Alexa and Sonos (and a few other things). This means commands going to Sonos devices may not work. It's a partial outage, so sometimes it might. When it's resolved, it should start working, but if you see the outage has been resolved and you're still having trouble, let us know.
        Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
          Misfit
          Enthusiast II
          May 15, 2019
          Will it sort itself out

          Generally, the question is "when".

          Just try to remain patient.
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