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goranlindgrengbg
Contributor I
September 16, 2018
Answered

Sleep timer in IOS app bug

  • September 16, 2018
  • 9 replies
  • 1063 views
Since some time i have to set the sleep timer twice to make it work. First time i set it, nothing happens. When i set it again, it works. Has anyone else experienced this behaviour recently? I'm using a Play 1.
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      Best answer by ratty
      Yes I believe I have. I thought for a time that I'd been too sleepy to set the timer correctly, but controlled tests confirm that there's an intermittent problem, at least using iOS 9.3.5 on an iTouch 5G.

      Visiting the sleep timer menu twice seems to resolve it.

      9 replies

      ratty
      rattyAnswer
      September 16, 2018
      Yes I believe I have. I thought for a time that I'd been too sleepy to set the timer correctly, but controlled tests confirm that there's an intermittent problem, at least using iOS 9.3.5 on an iTouch 5G.

      Visiting the sleep timer menu twice seems to resolve it.
        Phil56
        Avid Contributor I
        October 12, 2018
        Same here. I will go into settings by clicking ..., select the sleep timer value and goes back to current song screen. Go back into settings and the sleep timer is off. Very intermittent whether it really gets set or not. Sometimes if I go to settings to see how much is left on the timer and just click outside the screen to get back to the current song, that seems to cancel the timer too.
          PezzaUK
          Lyricist III
          October 23, 2018
          Same here too. Every time I set a sleep timer I go back to the menu again to see if it has gone through ok. It often doesn’t ‘stick’ the first time, but always does after the second time of setting it.
            noname1249
            Trending Lyricist I
            December 7, 2018
            I have the same problem! Sonos, please fix this. I wake up middle of the night because music is still playing.
              User659313
              Trending Lyricist I
              January 24, 2019
              This issue happens to me nearly every night. I have to revisit the setting just to see whether it is really set. It can often take 3 or more attempts to set. 3 attempts to set actually requires 4 visits to the function as I always now need to revisit to verify success.
                mrbofus
                Trending Lyricist I
                March 3, 2019
                This is also an issue for me and has been happening since last year. I have an iPhone XS Max running iOS 12.1.4 with the most recent version of the Sonos app as of today.
                  Jeff Robelen
                  Contributor I
                  April 12, 2019
                  I've had this problem since 2018 also. I run the app on an iPhone 8 Plus. This is a very unnerving bug which makes me lose confidence in the app!
                    Jeff Robelen
                    Contributor I
                    April 12, 2019
                    This is NOT a resolution. This is a very unacceptable workaround.

                    Yes I believe I have. I thought for a time that I'd been too sleepy to set the timer correctly, but controlled tests confirm that there's an intermittent problem, at least using iOS 9.3.5 on an iTouch 5G.

                    Visiting the sleep timer menu twice seems to resolve it.
                      j4m1eb
                      j4m1eb
                      Contributor I
                      May 10, 2019
                      yep this has been an ongoing bug for me for months
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