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Ok, silly question time, just received the new Sonos Amp and whilst this doesn't change the functionality I was surprised to receive 4 x standard-ish black banana plugs, opposed to the dual custom plugs I've seen in every photo and every review. Have these now replaced the custom plugs for some reason? Or are these standard in the UK? or am I being particularly special!! :D

Hello, I have a Sonos beam + sub + two one’s all set as surrround, connected via HDMI ARC to a Samsung The Frame TV, and the TV works fine, audio comes trough the Sonos surround setup and remote control from tv properly controls volume on Sonos, the problem is that my Sonos room (set up for the surround) disappears form the Sonos app, can not control it, see it or listen to music, only works with the TV but it is not visible on the app, I do not know if it has something to do with the Frame TV entering art mode or what could be the problem, if I want to see my Sonos room on the app I have to turn off tv and unplug Sonos beam so it can show on the app and play music, but as soon as I use my tv again the problem returns, please help. Thanks!

Get error message “cannot add songs to Queue” and sometimes code 701 when trying to play from any source. Have done resets galore. Submitted diagnostic. #135648292

I have a soundbar and 2 play 1's set up in my living room for surround sound. I'm currently watching Football, but the rear sound from my 2 play 1's is very low. Is there a way of turning the sound up on these 2 speakers, without turning up the sound of the sound bar?

I want to talk to my Echo Dot and have Alexa respond to me through a Play:1. In order to make this happen, I had to hook up the Dot to a Connect:Amp, use the controller to have the Play:1 play from the Line In of the Connect:Amp, and the connection seems to work. However, if I ask Alexa a question, "Alexa, what time is it?" "Alexa, tell me a joke." her voice comes through the Play:1 at a very low volume, so low that I can barely hear it. Volume on Echo is at 10, and the Play:1 volume is on full. Music plays loud as expected, but Alexa's voice is way too quiet. Am I doing something wrong, or should I just give up on trying to make Alexa and Play:1 work in this way? Very disappointing if that's the case.

Is there a way to create Alexa presets on Sonos One ? i.e.: Play 1 --> would play defined TuneIn station, Play 2 --> would play defined Spotify playlist...etc

I have five Play 1 speakers in my house. I love using them with Sonos or radio. I often play same music on all speakers at the same time but I always have to manually adjust volume on all speakers. I can use volume slider and it increases/decreases volume by the same amount but it won't sync the volume between speakers. Is there are "Volume Sync" functionality in iOS or Mac apps for Sonos speakers?

I just bought the Playbar+Sub+Play1s for a 5.1 setup in my living room. Super happy with it and excited to expand the system throughout my house. I am going to set up an old 1080p Samsung 47” flatscreen in our master bedroom, and I am wondering if I can use my old Bose Cinemate II as the speakers for this TV — but also connect it into Sonos. So thinking how the Connect might come into play. The TV has RCAs in for audio, and the audio outs are an optical out and what appears to be an analog mini jack (1/8”?). The Sonos connect obviously has RCAs in and out, as well as an optical out. And the Cinemate has RCA in, and optical in. So my goal is to be able to listen to Sonos music on the Cinemate, but also watch TV on the Cinemate. Would I have the optical out from the Connect go into the optical in of the Cinemate — and then use the mini out on the TV, buy a converter to RCA, and have that go into the Connect via the RCA in? Something else? Not possible? Thanks!

Hi! In documentation on sonos I read that to use One over WIFI I need Sonos bridge. And in some revues on Sonos Controller App people wrote that in actual version thay can't connect One to the existing WiFi network and it works only wired. If I have router Netgear wndrmacv2 with my WiFi network 2.4 G "W.net", will One be connected to it withuot Sonos Bridge?

Hi, I have set up my Beam to link to my PLEX server. If I use the Sonos app I can play music to the Beam OK. If I say "Alexa, Ask plex to play music by Adele" she responds in the affirmative and my media server shows that alexa is direct playing the correct music. So that all looks fine. BUT! no sound comes out of the beam! If I do the same on my echo in anther room it works perfectly. Is this (yet another) deficiency in the implementation of alexa and the beam?

Desperate to get one over here. Please share with me if you received one :-) :-)

I've ordered a Bluetooth turntable which I was going to connect to an Echo connected to the line-in on my Play 5 which is in another room. Is this also possible as an alternative to Bluetooth? If I'm housing the turntable near my TV which has a Beam connected to it, as the turntable also has a built-in pre amp, could I connect to my TV with an RCA cable and would that then pass the sound back out to my beam via the hdmi arc? I suspect the latter option is not possible but if not, are there any options for a wired connection through my TV? Cheers

Can I set my Play1 to alao be my windows PC speaker?

Will Sonos use this new hardware or do you guys make your own? QCS400 SoC series. And if so, which product will you implement it in? You probably won't answer that Cuz that would spoil future announcements I believe? Hopefully I get somewhat of an answer. https://www.qualcomm.com/news/releases/2019/03/19/qualcomm-launches-new-ai-enabled-highly-integrated-socs-and-dedicated-smart

I recently bought a new PC running Windows 10 and did a new install of itunes. I synced my Sonos system and all seemed fine. Recently I bought a CD and imported it into itunes, created a new playlist and then updated the music library in Sonos. Unfortunately the new itunes playlist is not showing in Imported Playlist on my Sonos. I have read a number of articles on here and it seems to be a reasonably common issue, but none of them seemed to offer a solution. What can I do?

hi I am having problems to get my Sonos speakers to play music using Alexa voice commands if I say Alexa play Elvis Presley Spotify it responds shuffling songs from Elvis Presley on Spotify but I cannot hear any sound coming out of the speakers can somebody help me fix this thanks

I’m having an issue - my Beam and two Sonos Ones are connected, they all play music, but the Beam is only playing TV audio, not the Sonos Ones.... the beam is connected to the TV through ARC. What am I doing wrong?! I thought the Sonos Ones could connect to Beam for a surround sound effect?

My Samsung TV and Beam are connect using ARC. When I use my TV remote to change the volume, I get 2 different size volume dialogs popup and the volume changes by 2 instead of 1. I assume the remote command is going to both the TV and Beam and they both are increasing the volume. What's the best way to fix that?

The Sonos One has Amazon Alexa built in but it can’t be added to a multi-room music speakers group. Please work with Amazon to make a compromise and allow for Sonos to be added to Alexa multi-room speaker groups and vice versa. Thanks!

Currently have the beam and 1 play 5 gen 2 . Toying with idea to sell the play 5 and get the sub. Would love views of the experts on here.

I know it is not ready yet but if I buy a Beam now will this work with Google or will new Beams be shipped. In other words will Google Assistent be a hardware or software upgrade?

Hi Guys, I currently have the old sonos amp zp120 I think it is in my office. I've then got my pc speakers connected to the pc. I originally bought the zp120 many years ago to plug the pc into however there was too much of a delay. I'm wondering with the new sonos amp being able to be used for TV whether it is now suitable for the pc thus getting rid of having two sets of speakers in one room! Any ideas? Thanks

I want to add my Sonos to my Alexa smarthome everywhere skill and say "Alexa Play xyz everywhere" and music is streamed simultaneously to my Echo & Sonos devices.

I recently purchased a Beam to use with my Samsung UE40NU7120K and I am having problems with audio not in sync with visual when using Dolby Digital and Bitstream as set up on TV. This is using HDMI ARC. I know there have been a lot of posts on here concerning this but haven't seen a definitive response from Sonos. I can get it to sync if I switch audio to PCM but is this inferior sound? If I want to extend my Sonos system will I always have to use PCM and not the better quality Dolby? Is there anything else I can try? I'm still within the 100 day return window so might consider changing to a rival soundbar from Bose as I haven't seen issues with them.

Hi all, when i first set my beam up (connected to arc) on my Samsung tv it would automatically come on with the tv. Now for some reason the tv speakers work first for about 10 seconds then the tv says receiver unmute then it switches over to the beam. Any ideas why it has now changed?