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Mr_Dave
Contributor I
July 3, 2019
Answered

Can't access Room Settings w/ the app

  • July 3, 2019
  • 1 reply
  • 1273 views
I had a professional service install my Sonos system since they had to run power cables inside a wall. I am trying to "balance" the Play 1's for surround/Eq.
I open the app, go to "more, settings, room settings. Nothing happens.Nothing happens when I select Add a speaker or sub.

Is it possible for these settings to be locked out?

Thanks.
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    Best answer by Airgetlam
    No, those settings can't be locked out. They could be missing, if the speakers weren't set up as surround speakers, though.

    When you go to ...More>Settings>Room Settings what does it say for the room for your soundbar? I'm specifically looking for what is in the parentheses after the room name.

    Which Sonos sound bar are you using?
    What device are you running the controller on?
    What operating system is on that device?

    Usually, to adjust the surround speaker settings, you would go to ...More>Settings>Room Settings>(name of room that is your soundbar)> Advanced Audio>Surround Settings.

    1 reply

    Airgetlam
    AirgetlamAnswer
    July 3, 2019
    No, those settings can't be locked out. They could be missing, if the speakers weren't set up as surround speakers, though.

    When you go to ...More>Settings>Room Settings what does it say for the room for your soundbar? I'm specifically looking for what is in the parentheses after the room name.

    Which Sonos sound bar are you using?
    What device are you running the controller on?
    What operating system is on that device?

    Usually, to adjust the surround speaker settings, you would go to ...More>Settings>Room Settings>(name of room that is your soundbar)> Advanced Audio>Surround Settings.
    Bruce
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