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I made a mistake in adding a new speaker, and ended up adding two named speakers, but only one physical speaker exists. How can I delete the unused name from app (system?)

As I have seen with some other posts the Sonos chime occasionally plays instead of the playlist music from my computer. It worked perfectly for maybe 6 months but then this has happened a few times in the past weeks. As I saw from another post (https://en.community.sonos.com/controllers-software-228995/sonos-alarm-plays-chime-instead-of-pandora-6789800) the recommendation is to submit diagnostics so I have done that. The confirmation number of the submission is: 1968602670 Can someone take a look at that and let me know what's going on? The music playlist its attempting to play is music from the "Music Library" on one of my computers. Thanks.

Hi all, I have a sonos playbar, sub and two play 1’s for rears. I have noticed that recently when playing films in Dolby digital (Apple TV 4K) that the playbar sound seems to be being drowned out by the the rear speakers. The sonos is reporting Dolby digital 5.1 in the app. I have tried enabling speech option on playbar but doesn’t seem to make much difference. The only option seems to be turning off rears to hear what is being said. I need to try some other films but it does seem the rears seem much louder than the playbar ? Normal tv is fine albeit not tried rears yet. Any tips would be great :D

I have a Playbar connected to a TV via optical cable that recently started having to be reset anytime I want to use it. If I stop watching TV or playing music on it for a little bit of time, it won't play any sound (music or TV audio) until I unplug it and plug it back in. Then it kicks back on. It isn't paired with any surrounds or sub but there are other standalone Play 1s, 3s and 5s on the network. I have had the system in its current configuration for years with no problems like this. I haven't recently made any changes to my system that would trigger this that I can think of. It just started happening one day. I have tried a factory reset on the Playbar but that didn't fix the issue. Any ideas?

Hello I have just bought a Playstand which is very good but I now have a redundant Playbar. Can I use the Playbar like a Play1 or Play3 and set it up as a speaker in my study?

Cleared the queue during play of a music service station - songs cleared, and station continues to play, but now queue information is blank and no info will appear anymore for anything? Looked for info and could find nothing on how to get the queue display to re-populate.

I have a play one and Sonos one that has been working great. I just got a play3 and it’s says I need to update . I have tried several times and the update is not working. Tried resetting router, modem , controller and all the Sonos players still not working. I also tried to connect direct with the Ethernet cable and no luck.

Alexa worked fine... now it doesn't and the Sonos app says: Voice service: Not available in your country?? BUT I AM IN THE USA

Hi, I have a PLAYBAR, SUB, and four PLAY:1’s in my TV room. I have the PLAYBAR right under the TV, the SUB and a PLAY:1 on the left of the TV, a PLAY:1 to the right of the TV, and am using two PLAY:1’s for the surrounds. My question is how do I add the PLAY:1’s to the same room as everything else because I can’t figure out how to. Right now I have it setup so the left and right front speakers are a separate room but it gets annoying because the Tv remote doesn’t control their sound with the other room so it gets all messed up without using the app to adjust them as well.

Hello , I've inhereted a Sonos system in the house I've moved into and I'm having a few problems, Mainly it plays in the bathroom and they sound great but it has speakers in the kitchen and I don't seem to get them to work.I'm running a sonos connect amp

I have a record player with pre-amp connected to an Onkyo receiver (without receiver, the direct connection from record player to Sonos speakers was not amp'ed enough). I'm trying to get true stereo sound by using the two Play:5's as left/right speakers. I'm almost there but got stuck as follows: I'm using two 3.5mm-Mini-to-RCA-Cables to connect the line-out from the Onkyo to each of two the Play:5's. Basically using one RCA cable to connect the right channel on the receiver to the right Play:5, and the second cable to connect the left channel on the receiver to the left Play:5. I setup a room called Office to have the two speakers, and I under Room settings I can see a line in (L) and a line in (R). So now, I can hear the music on each of the speakers just fine. But I can't figure out how to get the Sonos App to play BOTH speakers at the same time. When I go to BROWSE to select Line-In as the source of the music... I see the two speakers... but I can only select one o

Hey everyone, My iphone recently died. So I want to use my wife's iphone to connect with my Sonos Connect so we can play music from her phone. I tried everything and it's not working. Can you help?

Hello-- I own Smarthings hub and recently added Sonos one speakers. I would like to play a file at certain times of day automatically, Can someone guide me? Basically it is reminder Azan to pray. Thanks

How do I enable Free Time on Alexa on my Sonos One?

1) I'm currently building a new house and play on having two TVs each with its own Playbar and two Play 1 or Play 3 speakers, then a Connect Amp wired to outdoor speakers. I have the ability (now) to wire any or all of these devices via Ethernet back to their own Ethernet switches and ultimately the router. Based on what I've read, the BOOST configuration is generally superior to regular WiFi, in which case I will plan on wiring at least one device via Ethernet to create a BOOST network. Is there a benefit in connecting more than one, or ALL of the Sonos devices via hard-wired Ethernet vs a single device?

Connecting sonos music service to amazon music (iPad) and the app takes me to Amazon.com. I don’t have a amazon.com account but do have a amazon.co.uk account (prime). My sonos account is set to uk location. My Alexa app is uk location. Have disabled Alexa sonos skill and re added plus discovered devices. Have uninstalled sonos app re installed and added all devices ( plus set location back to uk). Still keeps directing me to amazon.com. Have added sonos app to Samsung phone and tried to connect it to amazon music same thing happens.

We have one client has 11 8 ohm speakers wired datasheet as below https://assets.bose.com/content/dam/Bose_DAM/Web/pro/global/products/loudspeakers/FreeSpace_DS_16F/Downloads/Technical_data_sheet/tds_fs_ds_16f_loudspeaker.pdf Can we connect these 11 speakers with one connect amp in series connection ?

I recently purchased a house, and it has 3 zones prewired. I'm trying to understand if the new update to the Onkyo and Pioneer receivers will still require a Connect, or if it is independent. Any insight would be appreciated, as I've read several articles and feel like I'm seeing conflicting answers.

With Sonos 1 with Alexa built in I cannot get Alexa to respond while music is playing on the sonos. i have to wait until the song ends. Same with listening to news radio station . There is no response until a break in the announcers voice

Hello! I would like to see an schedule option for the Sonos controller. A development of the alarm function. I would love to be able to, for example, set my bathroom speaker to play between 7 AM-10 PM everyday or split it up to play between 7 AM-9AM and then start again between 4PM-10PM. I know some of it can be done with the alarm but thats not what I want. In my world its two difderent things. This should be an easy fix and falls perfectly in line with our new smart homes nowadays! And I can see this too be an much wanted function for both private and business who wants their speakers to play automatically on different times during the day! Best regards!

Hello. I would need some guidance. I am getting an LG TV to which I am adding their Dolby Atmos Sound bar SJ9.I would like to add my 2 Sonos Play1 Speakers to this setup. Is it possible ?Maybe with the SONOS CONNECT Smart Wireless Stereo Adaptor ? is there a less expensive solution if at all.Thanks!

Can I use Play 5 Gen 1 connected directly to my phone with 3.5 cable. I have no WIFI or internet.

Hello all, I am having a problem syncing the audio and video on my Hisense (Sharp brand) 55H6D tv. I have tried using the sync assist within the app, however this only seems to make things worse. Also, there are no audio sync options within my TV. Are there any additional options I could try? This seems ridiculous... Much appreciated!

I have a Connect Amp that was working fine, unplugged it to move it to another location. Now it will not turn on, no lights on front.

Have a sub, playbarabd 2 play ones. Seems that you cant just grab a play one and use it elsewhere without removing the speaker from the room setup and reinstalling after. Thought my other option would be to just move a play one to another location and let it play music along with the music playing with the main system. Problem is that the play ones have no sound when playing music. Is there a way to make sure the surround speakers play with music instead of just the playbar and sub?