Answered

beam sound keeps dropping out

  • 12 August 2018
  • 2 replies
  • 171 views

I have had my BEAM for 3 weeks and lately the sound keeps dropping out.
Its got so bad that I am returning the Beam
icon

Best answer by Airgetlam 13 August 2018, 00:02

Rather than returning it, why don't you contact Sonos to figure out why it isn't working properly?.
View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Rather than returning it, why don't you contact Sonos to figure out why it isn't working properly?.
Badge
Eureka moment!!!

I had a vexing problem with Beam (and occasionally Play 1s) dropping out
with and without SonusNet. Noticed that Beam and router were both on channel 6..seems logical, but Beam unhappy. Changed Beam to channel 1 in controller...all working swimmingly!