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Hi all. I have my Sonos Beam connected to a Sony 55x850d through it’s single HDMI ARC port. The Beam is connected to two Sonos One, running 5.0 surround sound (no SUB). I am able to get Dolby Digital 5.1 through certain apps (Netflix) running directly through the TV, but not through my XBox One X. The XBox only transmits stereo, whether I am running games or playing movies. I have the audio settings on the Xbox set to transmit 5.1 uncompressed. Do I have a setting wrong? How do I get 5.1 from the Xbox to work?

I’m relatively new to both Sonos and Alexa, being about 4 weeks in. I’ve run into my first challenge with my Sonos One units no longer executing Alexa commands. The microphones are on, the units recognize the wake word and appear to begin listening, but regardless of the command there’s no response for a while then a noise that I assume is the listening ending. When I check the Alexa app, nothing registered. My Dot and Echo are functioning just fine. It appears the Sonos isn’t hearing the commands, or they’re not being passed along to Alexa. I tried deregistering one pair (living room) and adding it back, but no luck. Is there a protocol for resolving this? Thanks

We bought echo dots for our kids and they interrupt the music streaming on our Sonos every time they ask Alexa a question (which is a lot...). Is there a way to stop this in the settings for Sonos or Alexa?

Has anyone noticed that if you group two rooms together via the Sonos app ( say Kitchen & Den) and then ask Alexa to change a radio station or turn off e.g Alexa turn off the Kitchen then both the Kitchen and Den will follow the instruction but the grouping will be lost. Any pointers to correcting this would be gratefully recieved. Thanks Peter

[b]Devices: [/b] -Sonos One -Sonos Play 1 -Echo Spot I had all my devices up and running for about a month. For some reason, my Alexa app listed three Sonos speakers when I only have two, so I decided to clean it up. Since I couldn't match the Serial No on the Alexa app to my Sonos Speakers, I didn't know which one to delete, therefore I decided to delete all three Sonos speakers and go through the set up again. Unfortunately, its not working now. After re-adding all my devices on the Alexa app, Alexa on my Sonos One was saying "Having trouble understanding you right now, try again later". So I found a discussion thread on this site telling me to disable, then re-enable, voice services. Unfortunately I cannot re-enable it now. [b]Problem:[/b] In Sonos App, I am trying to set up Alexa and connect my Amazon account. When I click on the option "Connect your Amazon account", the Amazon app will open to the homepage, then a black screen appears with the Sonos logo and then I'

Is Sonos developing waterproof speakers?

If I ask an Echo Spot to "Play Rock Music on Kitchen", it will play a Rock Music station from Amazon Music on my 'Kitchen' SONOS speaker. But will the screen of the Spot show what's playing? i.e. will I see album artwork etc. for the song that is currently playing on the SONOS? If so, will it also show lyrics for songs where lyrics are available?

Playbase +LS+RS (Play:1) There is only a quiet hissing-sound from back speakers when the source is stereo, works fine when source is 5.1. Every other reputable surround system will provide some sounds to the back speakers (same stereo as front) when this happens, but Sonos will not (unless playing music). Is there a way to fix this in settings? Kinda sucks not to have any sound in back channels when only providing stereo, a copy of front stereo with a volume setting would do a lot.

I’ve been trying to figure out ifnit is possible to tell an echo show to transfer the music that’s playing to a Sonos Beam. I can’t find the answer and I’m assuming it can’t be done. It would be great to tell our echo show to continue the music (transfer or switch it) to our Sonos Beam (or any other Sonos device). Any help would be appreciated. Thanks.

I cannot seem to get my tv to push sound out of my beam! This is frustiating me so bad. I have all the cables set up... in the arc, it’s added and I have the app. The TV sound is off one I plug it in but it’s not producing sound out of the beam! Help.

SETTING UP BUT SYSTEM IS NOT TURNING ON- SEEMS LIKE IT IS NOT GETTING POWER

Alexa is still not working on our Sonos one " Sorry im having trouble understanding "..We have an Amazon Echo that is back online. Ive tried everything i can think of via the Alexa app,Sonos App..Anyone else still having Alexa issues post Christmas day?

Sonos works fine if I run it from my phone. However, once I upgraded to Mohave on my Mac Air, the Sonos app got stuck and I can't do anything with it. It won't close, play, or delete. Attached is what how the app looks in my finder.[img]28fb5f37-906e-419a-ae70-7ed5b9993e4e.png[/img] How can I delete it and download it again?

Can someone tell me what is the most recent model of the Connect (dates on the bottom of device)? I have seen devices with copyright dates of 2004-2009 and 2004-2013 and I want to know if there's a newer model.

I can’t find a straightforward answer to this anywhere. Can I make it receive phone calls on my iPhone through the Sonos speakers?

Can I use Connect to use my Bose Cinemate II system speakers (includes 2 speakers and a sub)? I ask because the FAQs suggest it can only connect 2 speakers (and mine has... well 3 including the sub).

How do you get these three thing to work together ? When I try to link Apple Music and Alexa together I only see Spotify and Pandora. Doesn't the Play One support both services ?

Hi, I have a Sharp LC-60LE550U TV. I bought a Sonos Playbar, but the TV does not send audio signal to the soundbar. Did some research and all comments claimed this is Sharp's issue. Yes, I set the audio output to variable. NO MORE SHARP TV FOR LIFE! I am planning to buy a new TV and move the Sharp TV to the game room for my son to play his xbox. Where can I find a list of "supported" TV manufacturer on sonos website? Also, how can I tell if the TV is supporting DD 5.1? Thanks

Hi, Does anyone know if you can turn the Sonos One microphone light off? I'd like to do this without disabling the microphone. I have this in the bedroom and would rather there wasn't a light showing when I'm trying to sleep. I know you can turn off the LED light in the settings but there doesn't seem to be an option for the microphone light. If I have to disable the microphone, I'll be doing this every night and then turning it back on in the morning. Thanks

I am toying with buying 2 x Sonos 1 speakers as opposed to Sonos 5. Do you have to have Alexa, etc , for the Sonos 1 to work, or is just an extra feature not needed to listen to music?

I want to set up my Sonos network. My router is in a different room will not have music, does a Boost do what the Bridge use too?

I have just received two Sonos One speakers. I set them up in the Sonos iOS app and then in the Amazon Alexa app. All seemed to work well. I created a group in Alexa in order to play the same music on both speakers. When I request Alexa to play music on group "Sonos" (the name of the group I set up), only one speaker plays. If I use the Sonos app to group the two speakers, the music plays on both as expected. I would think I could tell Alexa to "Play music" on any single speaker and it would play on that speaker. If I tell Alexa to "Play music on Sonos" it would play on both the speakers within that group. Is this a known issue?

Just installed the latest update, maybe a few months work, and Alexa has stopped working. The mic light is white but she doesn’t respond or pause playing when you make a request. Tried removing the Sonos skill from the Alexa app & re-adding with no success. Please help?

Lost a power cord for connect amp during move,where can I get replacement?

I haven't been able to complete tuning (too many people in my summer place!) but vocals and system chimes and beeps are distorting on my new Beam. Is this normal before tuning or might I have a bad speaker inside the unit?