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Contributor I
October 6, 2019
Answered

Why is there no password protection on Sono's Soundbar?

  • October 6, 2019
  • 17 replies
  • 761 views
The kids can control our tv through their playstation, and sometimes do so by accident even.
We have 1 network and don't plan on getting an extra one just because of a super basic feature which should be a very fundamental thing...

I was planning on buying all the extra speakers, surround sound and subwoofer too, but no chance now.

It's 2020, and like many other people are saying also, even coffee machines have password protection on wifi's...

Interesting to see that this basic request has been an issue for hundreds of people using Sonos hardware I've seen on here alone, beyond 2006 ! Sono's make a lot of money.. please listen to your consumers in future. It really isn't much to ask.
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Best answer by melvimbe
Ok, I give up.

Sonos reads all these posts so I'm sure they will take note of another request for more password protection. Unfortunately, I doubt it will resolve the issue whether they make a password related change or not, but you've made your point.

17 replies

melvimbe
October 7, 2019
I don't know why this is so complicated.

It should be a case of controllers in the room which change the volume of the tv, can change the volume of the tv/speaker.


It's not complicated. I just don't think the volume change is occuring the way you think it is. As an experiment, disconnect your Beam from the TV, so that you're using your TV's speakers only. I would bet you would be able to control the volume of the TV speakers now, but not your Beam.

NOTHING else should control the volume, apart from the phone application.

and for access to the phone application, you should require a password.


What about applications like Spotify and Pandora that allow you to cast to Sonos speakers? What about airplay? I don't want to provide a password to use these features personally. I wouldn't care if password protection were optional.
Danny
Contributor I
October 7, 2019
I don't trust spotify and never heard of pandora. If Sono's allow anything other than the application to control volume, it's not right.
melvimbe
melvimbeAnswer
October 7, 2019
Ok, I give up.

Sonos reads all these posts so I'm sure they will take note of another request for more password protection. Unfortunately, I doubt it will resolve the issue whether they make a password related change or not, but you've made your point.
Danny
Contributor I
October 7, 2019
Great. This post was for Sono's to see anyway lol
I don't want lots of little "Just try..." or hacks.

but thanks for trying 😉
Ryan S
Retired Sonos Staff
October 7, 2019
I'm happy to pass along the request to the team for you @dudechester. The best suggestion for now, is a guest or separate wireless network for the kids (and or guests). That way you can set parental permissions such as website access and hours when it functions so there's no late night browsing.

That said, there are many ways to control the volume and other functions of Sonos speakers. Sonos speakers follow standard UPnP commands for many things, and we have an open API for developers to use to create smart home systems and design their own apps as well. Passwords can make it harder to use products that ultimately should be easy, however, we also believe in being able to use Sonos the way you want to, so a password isn't out of the question.

Just keep in mind that I can't comment on what's in development, or what might be done at some point in the future. As I said, I'll add your name to the request.
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Contributor I
October 7, 2019
Thanks Ryan.

I'm clearly not alone, with thousands of other people asking the same things, so it's not an isolated incident for sure. I will hold off buying anything else Sono's until there are some better measures for controlling these things, but if/when this issue gets resolved, I'd look forwards to buying the other products too.

Thanks.
Sjoop1985
October 7, 2019
There is no app for playstation.

When he's listening to music, he said there is 1 volume for sound on his playstation and another for family volume which controls the TV downstairs.


Read the whole thread, but could've stopped there. This is not a Sonos problem and it will not be fixed by having a password to secure your system. The volume of your TV would change regardless of a Sonos being connected.

Looking at your replies, you have zero clue how any of this tech works, but have nonetheless decided that this password implementation will solve everything, flatout refusing even to diagnose your problem. You are also misrepresenting your case, I have seen the odd thread on this topic, but definitely not thousands of people screaming for it.

Anyway, it seems like you prefer to moan about a solution that may never come, instead of potentially having your issue fixed with very little effort. Good luck with your system.
Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1