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Hi, I've seen various threads on this but not yet found a solution. I have added Spotify to my Alexa skills, I have set it as the default music service and I have made sure all my email addresses are matching on each account but still when I ask my Play One w Alexa to play something it simply says 'sorry, something went wrong?' If I ask it to play something on TuneIn radio that works fine and I do have Spotify Premium. Is there anything else I should be trying? Many thanks, Alex

I have a Sonos Beam successfully connected with Alexa using the Sonos skill on the Amazon Alexa app and an Echo Dot. It seems all voice commands are running through the Dot and then playing (for example Audible book or Spotify music) on the Beam when directed to do so using the "in X room" command. Works fine that way. It seems, though, that this is not working via the Beam itself (i.e., the "Alexa baked right into Beam" style). To note: - Alexa doesn't respond to questions via the Beam speaker but only on the small Dot. - The Sonos Beam mic light is [b]not on[/b] (I have tried tapping and swiping on the mic icon on the Beam). - I can't find a setting in the Sonos app that turns on the mic. - Ideally, I would like to remove the Dot altogether from next to the Beam and just rely on the Beam to handle with built-in Alexa but this doesn't seem possible at the moment (unplug the Dot and all functionality stops completely). Has anyone experienced this during setup of their beam?

I currently have a 5.1 system with sub/beam/ones but I noticed that when used as surrounds with a beam, the ones have their microphones turned off when Alexa is enabled. Would I lose any functionality by replacing the ones with play:1s? Are there any future plans for using the ones' microphones in 5.1 with the beam?

I can see how to add song to my sonos but how do I to add an album to my sonos? Any help appreciated

I just bought a Beam and a Play 1 and I was told I could synch them but when I try to set it up it says I need another Play 1 to set up surround. I just want to pair the Beam with the one Play 1, is that possible?

Can I use my old play 5 and a new play 5 Gen 2 as a stereo pair ?

I have a new LG OLED65C8 tv and new LG Play bar SK9Y.......can i use that and my Sonos sub and 2 Play:1s and still get stereo from the system

I unplugged the connect amp while moving and had to reconnect to new wireless network. Now the white light comes on for about a second and then goes off? No other lights, just turns white for a second and then blank?

I’m curious to know if Alexa (via the Sonos One) can control external devices such as my TV if I’m using the dedicated Sonos network (5.1 surround) connecting via Ethernet. My concern is that if my Sonos system is using a separate/dedicated WiFi that it won’t communicate with devices connected to my home WiFi. Am I wrong? Thanks!

I considered adding Connect AMP in surround mode with bookshelf speakers to Playbar. But I learned that disables the 2V sub output signal to a third party powered sub. If I keep the AMP and bookshelves in stereo mode, and hence use the sub, and then combine the two zones (Playbar+AMP), will the two combined zones work well for watching TV? I moved to a larger space, I would like to add two bookshelf speakers to compliment the sound from Playbar, since I already have the Connect amp and powered sub. I know this works well for music, not sure about theater/movie.

How do I sync my speech sound with my beam and tv?

I have Sonos speakers in 2 rooms at home. Now I like to move the one in the dining room and implement it as a satellit in the tv room. I have tried to find a Youtube about this but cant find any. Could any one let me know how I do this?

Configuring an Apple TV 4K (only has hdmi) with Epson Projector along with Playbar wirelessly. Can this be done? I have an old Apple TV with an optical audio in addition to the hdmi that needs a converter to coax hooked up to my connect amp to group my playbar. The problem is that I have some drops that get annoying. Anyone have a solution?

I just purchased two sonos ONEs and hooked them up. Previously, I had a PLAY:3 directly connected to my router in a closet because I couldn't get the speakers to work otherwise. Music played fine. But, I was told I don't need to bridge to a SONOS component directly attached to a router and that the new speakers and software should just be able to use my WiFi. So, I unplugged the speaker in the closet and after a few minutes none of the speakers works. If I have to buy a bridge to put in the closet, that is one solution, but I wasn't under the impression it should be necessary. I tried to restart a speaker and to restar the app but my efforts are not yielding any result unless I plug the speaker in the closet back in. But, this is a waste of a speaker just to establish a network. thanks Eric

Does the original playbar (the one with he mute button instead of the pause button) have the speech enhancement feature?

Hi. Anyone know the fix for Alexa not responding at all? I have two at home, the other unit is the same (Sonos One) and it's working fine. Thanks.

Can you install two bass speakers in one system?

Live in NYC, spectrum cable customer, cisco cable box (8742HDC), Samsung UNC60C6300 and no matter what i change on TV or box rear speakers remain silent. Apple TV, Music via Echo and Fire stick play through back speakers as well. Have spend far too long reading online "solutions" none of which actually work/apply. Can anyone help without the need for new equipment?

Hi guys, tried searching but can’t find an answer to my specific question. I have had my beam for a few weeks, and noticed in my Samsung TV settings audio out was set to PCM. When I changed to Dolby Digital, the difference is significant and the bass response sounds a lot better. Is this what I should be having it on, or should I have PCM? I wouldn’t want to risk doing damage to the unit, the bass is far more significant while the bass on the Sonos settings remains at default. Looking for a little advice if it’s ok - thanks guys :)

Starting a couple months ago, At random times during playback, the Playbar makes farting popping noises. It’s always in sync with the audio mix. As far as I can tell, the artifacts only come from the Playbar. The rest of the mix doesn’t cut out (you can still hear dialogue, the score, etc.) however, the artifacts are usually followed by a brief, split second drop of all audio signal. The Playbar is connected to the home network switch/router via Ethernet and to an LG OLED55B7A. Diagnostics ID: 1077156679 I’ve seen other posts similar to this one with no confirmed resolution and requests to troubleshoot in real time during SONOS Support hours, which is not realistic.

Hi I have recently got a Beam which I am very happy with- I have a problem with my TV a Samsung which does not pass through Dolby Digital from my Sky Q box or Sony Blu Ray player (NB I have tried changing the TV and sky box settings but nothing works and Samsung have confirmed the TV does not pass through DD) . I have now connected the Sky box to the beam using the optical adaptor and I get DD , however have lost the ARC functions and I need to switch connections over if I am watching a blu ray or a streaming service via the TV. I have read that a HDMI switch with ARC capabilities might solve this problem , does any one have any experience of this and could suggest a HDMI switch that would work and how to set it up, Mary thanks

Is there any way to use voice commands (such as play music, volume up/down, stop, night-mode) on the Sonos beam without using/enabling Alexa? I love the soundbar, but after an unfortunate few events using Alexa and an echo dot (some funny, some not so funny), I'd rather not enable the full features of Alexa to get the voice activation

Alexa either won't recognize playlists- mistakes "work out," for "work," (I don't have a work out playlist). Or if asked to play an artist, states "shuffling music by [artist]" but then nothing actually plays. I've tried disabling and enabling the Sonos skill within Alexa several times. How do I enable so that music actually plays through Spotify?

I need to swap a couple speakers amongst existing rooms - how do I do that? In other words, take an existing speaker that is set up in one room, and simply switch it with another existing speaker in another room...

Are there are any general rules for naming Sonos speakers and rooms in an environment with Amazon Echo devices and Airplay 2 to avoid issues and conflicts? I have a Sonos Beam in one room and two Sonos Ones bonded as a stereo pair in another room; in addition, I have an Amazon Echo and an Amazon Echo Dot in two other rooms. I use the Sonos app as well as Airplay 2 to play content. 1. In the Sonos app, I have named the room the Sonos Beam is in "Office" and the room the Sonos Ones are in "Bedroom." 2. In Apple Homekit, I have named the Sonos Beam "Sonos Beam" and placed it in the "Office" room and the Sonos Ones "Right Sonos One" and "Left Sonos One" and placed them in the "Bedroom" room. 3. In Amazon Alexa, in the Alexa Devices setting, I have named the Sonos Beam "Office Sonos" and the Sonos Ones "Right Bedroom Sonos" and "Left Bedroom Sonos." Amazon Alexa automatically created two other Alexa devices named "Office" and "Bedroom" during setup. Under the "Smart Home" set