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M
marco.detiberiisContributor I
asked in Components and Architectural
sonos connect AMP with 4 passive speakers and active sub

Can I use connect amp with 4 passive (8 Ohm) speakers Kef hts 2001 + active subwoofer Kef Kube

7361
jgatie
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bpascuaContributor I
asked in Home theater
Sonos Playbar with Samsung Mu7000 TV and the Universal Remote....

Hello Guys, I just got a samsung Mu7000 last week and today I got a playbar. The playbar sounds great but I would love to be able to control it with my universal control. But after spending an hour on the phone with sonos support (which is good btw) we accepted defeat. Has anyone got this combo working please? thanks Brian

164817
Mountkeen
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HoustonAvid Contributor I
asked in Amazon Alexa and Sonos
Volume Control for the entire group

Is there not a way to control the volume via Alexa for ALL speakers in a group vs one at a time?

4421
jgatie
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lukemontaguContributor I
asked in Home theater
Fix for audio drop out for pair 2nd gen Play 5 connected via line in to TV?

I have two Play 5s 2nd gen which are paired with line in to right speaker from my tv. Sometimes - and it’s not clear what causes this - I get audio drop out. I have now attached both by Ethernet cables directly to the router - it’s improved but still getting some drop out. I have to use uncompressed setting to maintain lip sync. Is there an optimal set up to avoid the drop out? Thanks!

80016
Ken_Griffiths
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AndrewnoobAvid Contributor I
asked in Home theater
Can anyone confirm one way or another whether Xbox One X will resample DTS to Dolby?

Basically, I'm looking for a UHD Blu Ray Player that supports HDR 10 and Dolby Vision that will resample the DTS Core to Dolby Digital for my Sonos surround system. It would be nice if this was an excuse to buy an Xbox One X! Thanks.

10713
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tjcrick
asked in Controllers and Music services
Airplay2 - updating current architecture

I understand when Apple (finally) releases the finished product, Airplay2 will only be initially supported by certain players, due to software limitations / capable processors. My question therefore, is will Airplay2 be an exclusive feature to the pre-named products (playbase, One and 5) upon launch only or will new Play:1s be manufactured with the capability after Airplay2 is available? I can’t work out whether this is an obvious answer i.e there will just be new products that support AirPlay2, for example Play:1 gen 2. Hope this makes sense.

4571
Chris
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dawnahaContributor I
asked in Controllers and Music services
error 1101

SonosOne won't work. i have tried rebooting my router, and then Sonos. I checked on my app on my phone and it said update needed. when i try to update it fails with error 1101. I have seen others with this problem and all say to submit diagnostics. My conf # is 894856421. Help. I miss my music.

15431
Airgetlam
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matjoContributor I
asked in Amazon Alexa and Sonos
Can´t find device in Alexa app

Can´t find device in Alexa app even though the Sonos is enabled? Is this not yet working in Norway? When checking voice services in the Sonos app it says "not available in your country". Is this the reason it won´t work? Thanks in advance

5651
Ken_Griffiths
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BerukContributor I
asked in Components and Architectural
What are these legacy Sonos components?

Hi, I’m a new (and happy) Sonos Play:1 owner, already looking to expand my system. I was browsing various used ads and found this, which seems interesting price wise but it seems to be older Sonos components. The seller doesn’t know much about the system, so can anybody here tell me what they see on the picture? https://www.facebook.com/marketplace/item/436312353477642 Would those components work with my new Play:1? Thanks, Pascal

5837
Stanley_4
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MDP41Contributor I
asked in Home theater
Connect:AMP - no sound coming from speakers...

I have a very basic setup - base station and Connect:AMP with a pair of outdoor speakers. The system has been working fine for 2+ years. Its a seasonal place, so last weekend I reconnected the outdoor speakers and found that no sound was coming from the Connect:AMP. The app was connected and thought it was playing music. I checked the speakers and wiring (using a battery) and those were fine. I tried resetting the base station and adding the Connect:AMP as a new component and still have the same problem. Could this be a firmware issue? Anyone have any ideas?

6821
Keith N
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eteokritisContributor II
asked in Speakers
SONOS PLAY:5 Tweeters on vertical position

When i rotate my Sonos play:5 to vertical position my impression is that the side tweeters stops and the power adds to the central tweeter. Is this impression correct? Also it would be very useful to see the eq treble bass on first screen and not navigate through the menu. Thanks a lot!

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mrclarksContributor I
asked in Amazon Alexa and Sonos
Alexa Skills available for Sonos

The Sonos system doesn't seem to have access to Alexa Skills. If this is not true then where do I find/enable them. And are they the same as whats available in the Echo from Amazon? Thanks.

9192
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shadybeeTrending Lyricist I
asked in Amazon Alexa and Sonos
Mic Sensitivity and Wake Word

I think it is not just the mic sensitivity of the Sonos One, but also the accuracy of the wake word detection. Alexa has woken up to (from the TV) "They must think I'm the nanny" "With Brexit this will take" "Accelerating UK growth" "Eccentric" And other random words, some but not all containing the letter "X". I recorded the clips, and when played back they consistently trigger Alexa to wake up. Strangely, when I repeat these words, Alexa doesn't wake up. Sometimes she doesn't wake up at all unless I stand over her, or shout. If you want the audio clips, let me know.

13899
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JayTodayContributor I
asked in Controllers and Music services
How do I delete a speaker from the App

I have two Play:1 speakers in my business. One is in my gym, the other in a massage office. Sometimes my iPhone app defaults to turning on the music in the massage office instead of the gym, which is very NOT COOL (depending on the music that I'm playing). I don't really need to control the music in the massage room (the massage therapist does that) and I just want to get that speaker off the app, but there's no obvious way to do it. Any advice?

279861
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shred625Contributor I
asked in Home theater
Home Theater using Youtube (rear channel volume)

I did search and was unable to find anything. I like to use YouTube to DJ when I am having people over. In my living room I have a playbar, base up front and 2 Play:1's are rear channels. What I am wondering is how can I make the rear channels run like they do when I play music normally instead of rear speakers when using Youtube through my smart TV.

4451
jgatie
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orlmgc4everContributor I
asked in Home theater
Home Theater Surround Sound with Play 1 and One

I’ve seemed to run into a pickle. I bought a Sonos Play 1 and a Sonos One with Alexa for my surround sound theater system with my Playbar. Yet, when I go to set up the surround sound, the two seem to be incomparable to create a system together in that way. Has anyone else experienced this and is there a work around? I’m unsure why Sonos would make it so this wasn’t possible with the unnecessary of having two Alexa speakers in one room.

106012
Iphish
A
archie_rubyContributor I
asked in Controllers and Music services
Spotify disappeared from music services list

I am trying to add my Spotify account to the Sonos controller iOS app and there is no option to connect to Spotify. Any help please ?

23405
Smilja
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eteokritisContributor II
asked in Speakers
Play:5 Line-In Analog / Digital Conversion

Is Sonos Play:5 line in bypass the d/a converter of Sonos or the incoming analog signal is converted to digital/analog signal from Sonos and then goes to the speakers?

10034
E
Formidible
FormidibleTrending Lyricist I
asked in Amazon Alexa and Sonos
Calm Radio issue with Alexa

The Calm Radio app in Sonos works fine. However when I try to start a channel via Alexa I get the message "sorry we are having problems connecting to your calm radio skill right now". Anyone else having this problem?

6086
Keith N
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twukEnthusiast II
asked in Advanced setups
Boost or speaker in Boost mode - which is better?

Given various network problems in recent months (not specific to Sonos) I've recently moved to a Velop system, only to realise that there are apparent problems between Sonos and Velop. Whilst I'd love to spend weeks going back and forth with both companies to help improve their products, I'm resigned to finding a quicker resolution for myself. For info, I have the following Sonos products: Lounge: Playbar, 2 Play:1's as surround, 1 Sub Hall: 1 Play:3 Guest Room: 1 Play:1 Bedroom: 1 Play:5 Prior to the Velop being installed, I had non-stop problems with using the Sonos in a purely wireless configuration. There's simply too many wireless networks in my building and despite constantly changing channels, it just wasn't reliable. I eventually connected the Playbar into one of the wireless nodes (still before Velop) and for a time this worked 'ok' - not perfect. Having now installed the Velop and again plugged the Playbar into one of the Velop nodes (not the 'main' Velo

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FNULNUTrending Lyricist I
asked in Speakers
Moving a Play One to a different room

I have a Play One that I would like to take to a new location to see if I have wifi coverage before adding another speaker. Can I just move it and use its current name on the app or do I have to reprogram it after the test move? It's just temporary for the reception test. It will go back to original location.

22945
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shane821Contributor I
asked in Speakers
Popping sound.

I’ve submitted a diagnostic 1113111930. I keep hearing a popping sound from the surround speakers. I’ve read many posts but there seems to be no solid resolution.

7351
Keith N
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Miabella36Contributor I
asked in Amazon Alexa and Sonos
Can Play:1 play Flash News Briefing from my Alexa Dot?

I just bought a play:1 for my kitchen. My Alexa Dot is 10 ft away. My sonos will play Spotify and music but when I ask Alexa to play my Flash News Briefing it only plays it on the Dot and not the Sonos Play:1. Any suggestions?

7163
MikeV
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rsaysellContributor I
asked in Speakers
Turntables and mixer connect to Connect Amp but grouped speakers cutting out

I have bought a Connect Amp and connected it to a Pioneer DJM mixer (and two turntables) by RCA phono cables, and then grouped it in the same room with 2x Play1s, a Playbar and Sub but the sounds keeps cutting in and out. I've also then added the Kitchen Play 1 into the group and that cuts out too. I've checked the output of the mixer through the headphones and that seems fine. Any thoughts on what I can check?

7527
Jeff S
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Richie333Contributor I
asked in Amazon Alexa and Sonos
Can’t link Sonos app in Alexa

I’m having problems linking sonos skill in the Alexa app. I recently switched from UK to Au account when sonos skill became available in Australia. When I switched Alexa couldn’t find my speakers and so I deleted them from my Alexa app and disabled the skill. Now when I try to re-enable it I get as far as allow Alexa to control your sonos system but the app just hangs and nothing happens when I press the Okay button. Frustrating! Hope someone can help! ??

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