Language setting

Forum|Forum|7 years ago
July 26, 2019
13 replies
10521 views

We bought a Sonos One in France for use in our holiday house. I can’t find a way to make Alexa speak English. There is no language option in the app. How can I get the Sonos/Alexa to respond in English?

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Best answer by jgatie

Edit: It doesn't appear you can change the language via the Alexa app like you can an Echo. I'll keep looking.

Think I found it: Open the Sonos app on an Android or iOS device and select Settings>Room Settings, then select your Sonos One Room. Under Voice Services>login. You'll then see the Wake Word Language setting. Change this to English.

jgatieAnswer

Edit: It doesn't appear you can change the language via the Alexa app like you can an Echo. I'll keep looking.

Think I found it: Open the Sonos app on an Android or iOS device and select Settings>Room Settings, then select your Sonos One Room. Under Voice Services>login. You'll then see the Wake Word Language setting. Change this to English.

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Teresa16Author

Contributor I

Those options weren’t showing up. So I tried a factory reset and now the Sonos won’t start at all. 😢

jgatie

As a note, factory resetting almost never solves anything, and it wipes out valuable diagnostic data.

But let's try to get you running. Temporarily wire the unit to your router with an Ethernet cable. Then try to add. After that, you can enter the WiFi credentials.

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Teresa16Author

Contributor I

Ok I’ll try that and let you know a little later thx

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Teresa16Author

Contributor I

Yeah it won’t even light up now. Don’t know what I’ve done to it.

Jeff S

Retired Sonos Staff

Yeah it won’t even light up now. Don’t know what I’ve done to it.

Hi there,

Are you talking about the LED light on the speaker? If it's not lighting up, please double check that the power cable is fully inserted into the speaker, and that it is connected to a working power outlet. You might even try a different outlet to be sure. If you're still not getting any lights, please give us a call. Our phone team can take over troubleshooting from there.

With the speaker powered on, and connected to your router with an ethernet cable, there isn't much to stop your app from connecting. Make sure your controller is connected to the main wireless network created by the router, and go into the Sonos app. It will likely guide you through the initial setup process as you mentioned that you factory reset the speaker.

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Teresa16Author

Contributor I

Hi we’ve got it back in action but Alexa is still speaking French and the options on our Sonos app don’t let provide for changing the language or the wake word.

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nik9669a

Senior Virtuoso

Fire up the Alexa app on your phone. Select Devices, then your Sonos device. Scroll down to Language, click on that and select the new language.

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N1CGF

Lyricist I

Hi jgatie - THANK YOU! Been looking for ages to try and change the language! You absolute star.

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Mariahleo

Lyricist I

Hello mine speaks italian and I don’t know what she is saying. I can’t find English! Alexa app devices doesn’t give language options. Pls help