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TWFY
Contributor I
October 10, 2019
Answered

Beam Doesn’t Work With Philips Hue

  • October 10, 2019
  • 12 replies
  • 2046 views
Hi all,

My Beam is great. I can turn my TV on and off with it by saying, “Alexa, family room on/off”

My issue is that I’ve just installed two Philips Hue bulbs in wall fixings. My other Philips Hue bulbs in the house work with my other Alexa devices. I just say, “Alexa, Sitting Room On/Off” and they turn on and off.

When I ask the Beam to do this it responds, “Did you mean Family Room?” When I say, “No,” it responds, “Sorry, I didn’t find a device called Sitting Room.”

Any ideas before I murder Alexa?
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    Best answer by AjTrek1
    Yes, I have a Beam.

    Hints: I’m typing this on my cell so excuse typos

    Make sure your lights have a distinct name. Keep light names simple. Don’t name a light with the word Room involved. For example if Room name for a speaker is Living Room don’t name the smart light Living Room 2. Just call the smart light Lamp or Table One. Heck I have a smart light called Ginger.

    The only time lights should have Room in the name is when they are part of a group. For example.

    The Playbar in my bedroom is called Master Bedroom.
    l have Sonos One as surrounds in this room. There are two smart lamps. Lamp 1 and Lamp 2. The lamps are in a group called Bedroom. My commands can be for an individual Lamp or both by saying turn on/off bedroom.

    l can turn every smart light in my home on/off regardless of location by saying Alexa, turn on/off lights.

    I hope this helps. It’s killing me typing on my phone LOL

    12 replies

    AjTrek1
    AjTrek1
    October 10, 2019
    Hi TWFY

    Try the following:
    1. Make sure the lights are named the same in the Philips Hue app as they are in Alexa or vise-versa.
    2. On your Beam turn on your wall lights and ask Alexa to discover devices.
    3. Test your commands
    Together Everyone Achieves More = T.E.A.M.
    TWFYAuthor
    Contributor I
    October 10, 2019
    1. Definitely named the same.
    2. What do you mean, “On your Beam turn on your wall lights? They are already on and when I ask Alexa to discover devices it replies that it can’t find any new smart home devices.
    Incidentally, I have set up a routine for these lights when I speak to the Beam. “I’m eating,” puts the lights on 100%. Frustrating that I just can’t control them like all other Hue lights via Alexa.
    AjTrek1
    AjTrek1
    October 10, 2019
    1. Definitely named the same.
    2. What do you mean, “On your Beam turn on your wall lights? They are already on and when I ask Alexa to discover devices it replies that it can’t find any new smart home devices.
    Incidentally, I have set up a routine for these lights when I speak to the Beam. “I’m eating,” puts the lights on 100%. Frustrating that I just can’t control them like all other Hue lights via Alexa.


    Reference 2 above: Sorry I placed words out of order. The statement should have been...

    Turn on your wall lights and via the Beam ask Alexa to discover devices.

    Alexa responding that no new devices were discovered is not uncommon. If the problem is not resolved I suggest you
    1. Unplug the Beam
    2. Reboot your router
    3. Plug in your Beam
    4. Try your commands
    Reference your routine: I just say... Alexa, make X (which the name of the light) 100% 😉
    Together Everyone Achieves More = T.E.A.M.
    John B
    October 10, 2019
    I didn't think Sonos speakers supported Alexa routines. They certainly didn't, although I may be out of date on that.

    I have found that glitches can often be sorted by disablig the Sonos skill, re-enabling it and then doing a 'discover devices'.
    TWFYAuthor
    Contributor I
    October 10, 2019
    I didn't think Sonos speakers supported Alexa routines. They certainly didn't, although I may be out of date on that.

    I have found that glitches can often be sorted by disablig the Sonos skill, re-enabling it and then doing a 'discover devices'.

    Mine didn’t when I first got it. I’ve tried and failed to get my Hue bulbs to respond to Alexa on Beam but I have set up new routines that allow me to turn the lights on and off!
    TWFYAuthor
    Contributor I
    October 10, 2019

    1. Definitely named the same.
    2. What do you mean, “On your Beam turn on your wall lights? They are already on and when I ask Alexa to discover devices it replies that it can’t find any new smart home devices.
    Incidentally, I have set up a routine for these lights when I speak to the Beam. “I’m eating,” puts the lights on 100%. Frustrating that I just can’t control them like all other Hue lights via Alexa.
    Reference 2 above: Sorry I placed words out of order. The statement should have been...

    Turn on your wall lights and via the Beam ask Alexa to discover devices.

    Alexa responding that no new devices were discovered is not uncommon. If the problem is not resolved I suggest you
    1. Unplug the Beam
    2. Reboot your router
    3. Plug in your Beam
    4. Try your commands
    Reference your routine: I just say... Alexa, make X (which the name of the light) 100% 😉

    Thanks. I tried this but it didn’t want to play ball. Am I right in thinking you have a Beam and it all works?
    John B
    October 10, 2019
    I have a Beam and instructions to turn on/off any of my Hue lights work as on my Echo Dots.
    TWFYAuthor
    Contributor I
    October 10, 2019
    I have a Beam and instructions to turn on/off any of my Hue lights work as on my Echo Dots.

    Do you have any Hue bulbs in the same room as your Beam and what do you call them?
    TWFYAuthor
    Contributor I
    October 10, 2019
    Just tried to turn on my bedroom light from my Beam in the living room and the Beam just gets confused and asks me if I mean “Lounge”. It’s bonkers.
    AjTrek1
    AjTrek1Answer
    October 10, 2019
    Yes, I have a Beam.

    Hints: I’m typing this on my cell so excuse typos

    Make sure your lights have a distinct name. Keep light names simple. Don’t name a light with the word Room involved. For example if Room name for a speaker is Living Room don’t name the smart light Living Room 2. Just call the smart light Lamp or Table One. Heck I have a smart light called Ginger.

    The only time lights should have Room in the name is when they are part of a group. For example.

    The Playbar in my bedroom is called Master Bedroom.
    l have Sonos One as surrounds in this room. There are two smart lamps. Lamp 1 and Lamp 2. The lamps are in a group called Bedroom. My commands can be for an individual Lamp or both by saying turn on/off bedroom.

    l can turn every smart light in my home on/off regardless of location by saying Alexa, turn on/off lights.

    I hope this helps. It’s killing me typing on my phone LOL
    Together Everyone Achieves More = T.E.A.M.
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