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Hi, I have a Sonos Connect that I hook up to my amp through the digital output.  I received an email from Sonos saying that I could “upgrade” to a Sonos Port with a 30% discount for the upgrade, plus they will be increasing the cost of the Port In January.  However, I can’t see any reason for me to upgrade.  If they had upgraded the digital out to pass through hi-res sources (e.g., 24/196 from Amazon HD), I would do it, but from everything I’ve read, it still is only passing 16/44.1.  Am I overlooking anything, or am I right in assessing there is no value in upgrading from a Connect to a Port?   ~Pat

When I go through the steps of adding Google Assistant in the Sonos App it says: “Your Google Assistant is ready to use with Sonos Include the room name when you ask the Google Assistant to play music.”  Except it’s not showing me any of my Sonos speakers.  So what’s going on here? When I go into the Google Assistant app itself it shows every one of my devices.   Also when I go back into the Sonos App under services it does not Show Google Assistant it simply shows Add a Service as though I never connected the two. I’ve tried telling the Google Assistant to play things in the kitchen for example and I get the response, “Sorry, the requested media content isn’t available for your Google Play Music subscription tier.” or I will tell it to play Lithium on SiriusXM in the kitchen and get the response “ Sorry, it looks like SiriusXM isn’t currently supported on the Kitchen.” I have both Google Play Music and SiriusXM accounts paired to my Sonos and they work just fine via the Sonos app.  Go

Hi Very basic question! Is there any way (except unplugging) to turn the sonos beam off? Thanks!

Recently switched my sonos 1's for ones in a 5.1 surround. Both ones set up as different alexa areas to differentiate. Every thing is setting up and adding as it should and working as it should via the controller. But I cannot get anything to play in/on my living room which is the surround set up via alexa. I've scrolled through most of the threads on here tried forgetting devices and re adding, I've tried re naming, I've disabled and enabled the skill several times nothing seems to be working. Also If I start music in a bedroom on the app and then ask alexa to play something in the same room it doesn't override the app, nothing happens.

Can you use Sonos One as an external speaker during iPhone calls?

I’m trying to use Alexa to play local music via Plex, on my Sonos system. I can’t quite get it all working and am wondering if there’s something that I need to configure differently, or if it’s just not doable at this point. Here’s my equipment: Sonos Playbar, Sub, and a pair of One SL speakers (configured as surrounds) Echo Dot  Raspberry Pi 3B running Plex media server with local MP3 files (also has a Samba server running) I’m pretty new to all this equipment, so please forgive me for any obvious oversights.  Plex is set up and working - can use the Sonos app on my phone to browse and play my local music (both with Plex and Samba) on the Raspberry Pi. The Echo Dot can play music from Plex on its local speaker (using the “Ask Plex…” command). The Echo Dot (Alexa app) has the Sonos devices configured as a default group, so when I ask it to play something from Amazon Music it will automatically play it on Sonos. Before I had the group properly configured with both the Sonos and the Dot,

I have 2 connect amps , one works with Line In , the other permanently says Disconnected under the Line In option unders Systems on the Sonos app

I have a traditional HiFi system with three sources, eg record deck with dedicated phono stage, CD, and radio all connected to an integrated amplifier and out to a pair of speakers. I am correct that the Sonos Amp and Port are only capable of connecting to one of my three sources at a time and therefore neither Amp or Port can replace my integrated Amp.

I used to be able to use Crossfade on my speaker however now it’s just blurred out after doing an update on the app. Any suggestions on how I can use it? It’s for Spotify

Hi all help would be appreciated.  Using an echo spot and two play ones in the same room I used to be able to say “Alexa play bbc radio one in the master bedroom”. And it would play.    for a few weeks now (just haven’t had time to post for help) instead of playing radio one it plays radio Zürich! can anyone help? thanks Josh

I have just added another Sonos ONE to my collection. I now have 3 in total. When adding the last ONE, the microphone button is inactive. I have reset the speaker, the whole system and still nothing. I have enabled and disabled the skill in Alexa etc, but nothing seems to work. To add to the mystery, when resetting the system, one of my other ONE's has now got the same problem; a totally inactive microphone button. Any ideas? Many thanks.

Hi, after ten minutes of radio app use, my new sonos one fails to respond to voice commands to stop. My old echo dot and my Sonos beam are fine. The only command that works is “mute” but that is just covering up a major issue that streaming is still using data.    

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

Hi, I’ve added an URL to a German radio station (Antenne Bayern official URL: http://www.antenne.de/webradio/antenne.m3u) to the TuneIn radio station list. Listening works perfectly well, but each time when turning on one of my Play:1 devices for first time of the day (maybe later too) to listen to this radio station, I first get a short ad that interrupts the current live radio stream. To be precise, the ad plays first and after some seconds, the radio station program starts. One can distinguish this annoying ad from the normal broadcasting, because when the ad streaming finishes, the currently broadcast song continues somewhere in the middle or the presenters start speaking somewhere in the middle of a sentence. Those ads are not part of the radio station program. While I can understand that TuneIn tends to earn some money for its free services, I do not understand why those ads also appear when using the freely available official Antenne Bayern app, that I can add from the Sonos app

How do I connect  my Beam to my home system sub that is currently part of my overall home system through a Sonos connect amp but is a non Sonos sub?

Bought a sonos over a year ago as I was impressed with the sound quality. The selling point though was that it would have google asistant as i use alot of nest and google products.1 year later no sign of google assistant in ireland. UK USA Canada australia who are all english speaking have it. Other languages have also been rolled out. If I lived in Nothern Ireland which is part of UK could get Goolge assistant but not in the south of Ireland. Do not understand. Our accent is not that thick that google would not understand . Nest and other google assistant devices work in the south of ireland. So dissapointed should have invested money in a different product. WHY taking so long and no date in sight

This is driving me mad now.    I have a pair of Play:1s in my kitchen paired with an Echo Dot. Since the Beeb fell out with TuneIn I can no longer use Alexa to turn on the radio. A Yonomi/Alexa routine worked for a while but ‘Favourites’ seem to have vanished from the Sonos app. Asking Alexa to play ‘BBC Radio 6 Music from TuneIn (thus avoiding the BBC app that will play it on the Dot)’ plays ‘BBC Radio York’ on the Sonos -as does creating a simple Alexa routine. I can’t even ask my Sonos Ones in the living room to play ‘BBC 6 Music in the kitchen’ as that command plays ‘No Scrubs’ by ‘TLC’ from Apple Music for unknowable reasons.    The kitchen is the most likely place for me to find myself without my phone it would seem, and the Sonos app is the only way to make it play. I bought these bloody Play: 1s about three months before they announced the Sonos Ones as well    

I recently got a new Fire TV (Insignia NS-58DF620CA20) and uses the remote that came in the box (NS-RCFCA-19) My research has told me that the remote is an RF remote vs an IR remote.  I want to control my sonos with the remote, however I do not believe it is possible.  Any suggestions?

Having gone through a week-long Email conversation with Sonos I have now been told that the Alexa follow-on mode has been removed. I can see that there have been a number of issues with this feature. Can anyone confirm that it is no longer available? I am in the U.K. (if that makes any difference). It is also interesting that the list of device settings for the Sonos is very limited compared to the same on my Alexa Dot 😬

Music library on Google Drive - is it possible and how?I would like to place my music on Google Drive and access it from Sonos app, but how do i address the music folder on my Google Drive in the app?

Is there a way to adjust the Bass on MOVE? 

I’m in the same boat as the poster in a previous thread here (unfortunately never received an answer). I’ve checked all the USB settings on the router side and everything looks normal, showing that USB is being shared. I’ve tried two different USB devices and the result is the same. How can I determine the correct path to enter into the Sonos app to get this set up as my Music Library? Thanks-

I’ve read some similar topics on this forum but found nothing quite the same as my setup, which is as follows: Panasonic TV with 4 x HDMI 1.4 ports and a digital optical output. - HDMI inputs handle PCM only - HDMI2 is ARC and can output digital surround if, according to the manual, the receiver has “HDAVI Control 5” function. - TV has a Freeview HD tuner Panasonic blu-ray player with HDMI and optical out. This is connected to HDMI1 on the TV. Google Chromecast, connected to HDMI3 on the TV. Beam (with 2 x One SLs grouped for surround) connected to HDMI2 ARC on the TV. The issue is that all signals into HDMI on the TV are PCM only, so it’s outputting PCM to the Beam. What I need is a way to send the video from the blu-ray and Chromecast to the TV, but the audio to the Beam, to get the full benefits of Dolby Digital. But, I still need the TV audio to go to the Beam when watching TV channels. I’ve looked at all sorts of audio extractors/splitters with HDMI and optical inputs and outputs,

One of my Play5's quit working while playing and the light is out. I rebooted the system, unplugged and re-plugged. I even swapped locations and chords with my other Play5 that is still working. No dice. Light is out. I think it is broken. Please help.

This topic is fairly old and might not have the most up to date information. Please click here to see a list of more topics around the same subject. I was given a Sonos One. I want to use it like a bluetooth speaker connected to my phone and my computer. I don't see any instruction for this - all I see is to connect it to Pandora or other streaming services. Can I use the speaker like a bluetooth speaker with my phone and computer?