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Hello, I’ve been using Alexa (amazon.co.uk account) and Sonos (incl. Sonos One) for years with no issue. Few weeks ago some of my Sonos devices went offline. I had to reset all the system to resolve the issue. Everything but Sonos One is working back OK. But I cannot enable Alexa on my Sonos One.  I did:  - factory reset of Sonos One (several times, including reconnection thru wifi and thru ethernet).  - uninstall / reinstall Sonos & Alexa app on my iPhone  - disable skill and re-enable with account linking Sonos skill in Alexa app   My Sonos One is working, but only one way. It is not listening to Alexa commands. Mic is ON of course. What I think is that my current iPhone Sonos app looks a bit different that it used to and I cannot find options that are mentioned in dozens of tutorials and howtos that I am studying for weeks.   Here is how it looks currently: Please note that there is Settings option in right bottom corner and there used to be “More” option. In System submenu I ca

I have two Sonos One SL speakers and a Vizio 58” Class V TV (model V585-G1). The TV has Apple AirPlay 2. I would like to use AirPlay 2 to play video content on the screen and audio through the Sonos, but can’t seem to get it to work. Is this possible?

I have a play 1 speaker that is blown I have only had the speaker 4 years has anyone else experienced this issue?

I installed a new Blue Curve Router and was able to get Sonos up and working on my iPhone but not my Mac. The instructions don’t work because I can’t find how to update my network setting in the app on my Mac.  I tried attaching an ethernet cable (which I didn’t have with my previous set up but that didn’t help my Mac.) How can I update my network settings in my Sonos app on my Mac?

I’m planning on buying the Sonos Amp and to drive my old Amphion Helium 520 floorstanders (4ohms) with it.   The Sonos Amp manual states: “Your speakers’ power rating should be at least 125W for 8 ohm speakers, and at least 200W for 4 ohm speakers.” My speakers’ power recommendation is 10 to 150W so how should I interpret the power rating of 200w for 4ohm speakers? Will the Amp work with the speakers?   Thanks!

Hi Folks,   There have been plenty of questions regarding DJing with Sonos regarding the 70ms latency. Someone once posted this: START ”1) If you can get the output of your DJ thingy into the Playbar via it's optical input then the audio would NOT be delayed. If you had 2 Play units bonded as surrounds then they would also play audio not delayed (but the signal would NOT be Dolby Digital 5.1 so they would barely get used. 2) Any other way of getting audio into Sonos - via line in on Connect, Connect:amp or Play 5 would be subject to an audio delay 3) If you GROUPED other Plays to a Playbar and played your DJing via the Playbar the audio played through the GROUPED speakers would be delayed by 70ms.” FINISH   Is the statement in (1) true and if so can one also plug directly into the optical in of a Beam to achieve the same.    Many thanks   John

I have a Sonos Beam and two Play 1s connected to my Sony Bravia TV. I love it, but it has been a bit of a hassle. For example, I had to use a HDMI CRC Less adapter because my devices were interfering with the Sonos system. This took me a few months to diagnose and sort out (I’m not a tech wiz).  The Sonos system works like a charm now, but I’d like to have the capability to use Bluetooth headphones with my TV. The TV itself is not Bluetooth headphone equipped. I considered buying a Bluetooth transmitter to plug into my TV, but I fear switching the TV audio settings back and forth (from ‘audio system’ to ‘headphones’) will confuse the Beam again.  Does anybody have a workaround that would allow me to listen to headphones ‘through’ the Sonos system? Can I tap into it somehow, or do I have to wait for Sonos to release headphones of its own? Neither the Beam nor the Play 1s have an aux port.  I have seen reference to using a Sonos Connect, but that seams a little excessive (I have a Play 5

Hej, andre der ikke kan få Google Assistent til at virke sammen med Sonos? havde det oppe og køre, ville så tilføje 2 nye Sonos til systemet og Google, de ville ikke aktiverer Assistent og stemme styring. Jeg prøvede derfor at fjerne tilknytning til Google og starte forfra, og nu kan jeg ikke får det til at virke på de gamle jeg havde og intet virker.  Sonos og begge app’s er nyeste version.  håber nogen har en løsning.   

I recently purchased Sonos Beam with 2 Sonos One. I have successfully connected to my TV, however i am facing problem connecting to my projector. My projector (XGIMI Aurora) has 1 HDMI input where i plug my Firetv or Android TV Box. Audio Out is either through Projector speaker or 3.5 mm jack or bluetooth. Can you please let me know, how do i get audio out to my sonos.   Many Thanks for your help

I’d like to purchase the entertainment set for a record player to play in a large room. I would also like to add two Play:5s to another part of the house and still play music from the record player throughout the house. Essentially, just connecting all the speakers to play off the record player. Is that possible? If so, how can I do that? Thank you!

Do we have the capability to play Sonos within Alexa groups yet? I can see that it was discussed early in 2019, but can’t see a recent update on this.

I have a 6 zone system; 5 are in an open plan large space with an attached patio, in line of sight of the router and the boost that is wired to it. Of these, 3 are wired to the core network and therefore the boost, with Wifi disabled. The 6th zone is in the bedroom, a play 1 stereo pair. It is separated from the open space by a brick wall, and is usually yellow and sometimes orange box in the Matrix. In this room, I have a Airport express unit that is ethernet wired back to the router, and it therefore provides a very strong WiFi signal in the bedroom. However, it is not convenient to run more wire to get the play 1 pair wire connected to the core network. I do not want to disturb the set up in the open plan space for 5 zones; that is working flawlessly. The question is, can I make use of the strong WiFi signal in the bedroom for the 1 pair located there? Note that any additional bridge to give the 1 pair a better signal does not work; the bridge is ignored because the cost of the resu

After a year of using a set of Play 5's, the Sonos app with Soundcloud sucks. Soundcloud is all about music discovery and following threads of other people's likes and follows to find new music. That is not possible within the current framework of the Sonos app. The current functionality is limiting to the point where I don't use Soundcloud anymore, instead just opting to play music through Spotify. Exploring soundcloud on the web through my computer speakers, and then switching to Sonos to play songs that I like is a joke considering I paid $1,000 for this setup. Can we get an iFrame to the actual Soundcloud interface within the Sonos app or a real integration that allows me to play music form the Soundcloud web app? BECAUSE WHAT WE HAVE RIGHT NOW DOES NOT WORK.

Why isn’t Sonos keeping up with the times and allowing mobile devices to create playlists?  For personal use mobile devices, tablets, phones, etc. are taking over our computing world.  Computers, and other devices such as NAS are not as common as they were 5 years ago.  I have read in previous posts that a NAS could be used for storing my music and a playlist created from that.  However, the starting cost of a NAS is approaching the cost of my Sonos 1. I store all my music on my phone, about 40 gb. This is a compilation of music for 30+ years. My phone is always with me and on when I try and play music from my Sonos 1.  It is the only device I plan to use to control my Sonos 1.  I do have my music on my computer as well, but my computer is not always turned on, and it goes to sleep after 15 minutes without activity when it happens to be turned on.  I have tons of music and it becomes more difficult when I can’t create playlists.  Searching for specific albums and putting them in a 1 ti

Hi! Why can't I finde Nextory on music services? :) 

I have two Sonos ones and have never been able to control Spotify using Alexa.  I can play spotify on the Sonos through both the Sonos and Spotify app.  However if I say ‘Alexa play spotify’ the response I get is “Here is spotify, sorry that device is offline” I have removed Alexa off both Sonos devices, disabled the spotify skill and then re-added everything.  Still not working.  I bought the Sonos One for the Alexa feature and its not working… grrrrr.  My son just bought an echo and Spotify works perfectly on it. Can anyone help fix this please.

Dear all,   I recently purchase a pair of Sonos, and it was my entrance to Sonos system. My question is, since I have a Zeppelin air, how can I connect it into the new system. Which would be the best product. The Amp or the Port? Also, is there any advantage in connecting my new Sonos One to the AMP wirelessly?   Thanks a lot   Rui Freitas 

Has anyone connected a Beam to an LG OLED tv and tested whether the audio is delayed when using Dolby Digital? My Beam is scheduled to arrive tomorrow (canceled my B&H order and ordered on the Sonos site today). I have a 2016 LG E6P with the latest firmware (5.30.30). I wasn't aware of the Dolby Digital issue until I started reading these forums. I have read and watched a bunch of reviews of Beam and no one mentioned this issue, which is curious. You would think at least one reviewer would have used an LG OLED when testing the Beam. Hoping it won't be an issue.;)

I’ve had my Sonos 5 for probably about 8 years now, and the recent news about “recycle mode” has brought back some of my older worries about buying into Sonos -- that I have this nice speaker, but if Sonos were to go away, it’s a big paperweight. More practically, I’ve brought this speaker to other places from time to time and relied on auto-play mode (where it will auto-play line-in even if it’s offline) but it feels like a hack. It would be really cool if Sonos were to ship these speakers with a physical switch which, when flipped, turned it into a “dumb” speaker that just played whatever came through line-in. It would be a show of good faith that I’ll be able to use this speaker in 50 years, it would improve recyclability, and it would make it easier for me to disconnect it from the network and take it to-go on those rare occasions when that’s useful.

When I try and link Google Assistant to my Sonos One(s) I get as far as the page that says ‘Go to your Google Assistant App’, however when I click it it redirects me to the App Store despite the Google Assistant App being installed on my phone. I have have tried uninstalling both apps, hard resetting my phone and resetting the Sonos system countless times, but every time I still get misdirected. Has anyone else seen encountered the same problem?

Dear Sonosers, As an inexperienced user thinking about joining the Sonos family, I am trying to figure out, which device to get. My goal is to couple the Sonos system with my old Panasonic SA-PM22 hifi, in order to listen to CDs played by the hifi throughout the home on future Sonos speakers (most likely Symfonisk speakers, but this should not matter now, if I am not mistaken). However, my hifi has a bi-amp output, meaning 2x2 sockets for wire/cord output (bass) & 2 sockets for rca output (high&mid) (see pics attached). When looking at the Sonos Connect devices (which I believe should offer the solution to my question), I do not see any wire/cord input option, thus I believe, that connecting my hifi only with rca to Sonos Connect devices will leave me with half the sound (high&mid) transmitted to the speakers of the home.  My question: is there a solution to connecting my bi-amp hifi to the Sonos ecosystem? (I.e. what did I get wrong in the above?)  Please note, that hangin

I’ve just set up my new Beam and the left and right channels are reversed.  I didn’t notice until i played Bohemian Rhapsody on YouTube (via Sky Q receiver) and the voices are coming from the wrong channels.  I have the Beam connected to the ARC HDMI.  Any way i can reverse these?  

If I put on a specific song from Youtube Music on my Sonos One via my smartphone, that song plays, and afterwards it automatically generates a playlist, putting on similar songs to the one I put on. In other words, it will keep playing some kind of music to keep the party going, which is the expected behavior and what most other speakers will do. However, if I put on the same song using Google Assistant, it plays that song only and then stops. This isn’t good for keeping the party going, and it's completely contrary to what happens e.g. on Google Home. Will this be changed at some point?

 Is it possible to play the same music over my Alexa.and my Sonos one SL?  Although Alexa is enabled on all equipment I cannot play same music on both.  I have tried to do a multi media group but Sonos speaker does not show as an available speaker.   I see this question was asked about a year ago but I’m wondering if there’s an update.   thank you

I’ve been listening to Capital Radio through TuneIn on my Sonos for ages…. however since maybe 10 days it fails to start playing. No problem with other radio stations. Has Capital been dropped? Andy