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I use an Android box to stream all my tv content (LG SmartTV). It is an HDMI connection from box to TV. I now have a Beam which is connected to the TV using HDMI-ARC. Problem: I have no audio when watching streamed shows from the box unless I switch the audio back to TV speakers. Help? I feel like I’m missing something basic...

When will we be charged? right when it's shipped?

Bluetooth is ok-ish, but the real question - is it going to stream from all my accounts if I take it somewhere and connect to hotspot or non-home WiFi?

I have a Denon AVR-X4300H with 5 Klipsche speakers hooked up for 5.1 surround sound in my living room. I'm using sonos thru out my house to control both wired in ceiling speakers with amp and wireless play 1 speakers. I use the sonos app to control all of these except for the home theater setup. I would like to use the sonos app to control only the two tower speakers of my 5.1 system. I currently have an extra amp could I use it? If not what do I need to do? Thanks

I have a 5.1 Playbar sub + two play5 I want to ask if something it’s coming I heard the speakers Dolby Atmos for make 7.1 that’s true ?

Hi i just wondered if the Sonance ceiling speakers firstly, needs the amp and secondly, can it be connected to an existent Alexa enabled group? Thanks!

I want to pipe in audio from an external source into my Sonos system, which I can do with a CONNECT using analog in. I want this to play on my Sonos speakers, and I also want to play the music on external speakers, which I can do using the analog out RCA output on the CONNECT. Question: Can I do those both at once on the same CONNECT device? (run in from music source, stream over sonos, and run out to external speakers) THANK YOU!

Hi - I have a Sonos Beam and 2 Play 1's with no sub in my average size living room. I think the sounds is generally great for my room, except for the Sonos Beam sometimes sounds muddled and a bit overworked when listening to bass heavy music or movies - it really produces better mid-bass sounds, especially at volume. I'd love to take some of the bass load off of the Play1's and the Beam. I want to add a sub, but for my space, the Sonos Sub is crazy overkill, I live in SF where our house touches our neighbors house - I don't think they'd love the sub. So my question - can I rig a Play 5 to act as a sub? I am sure if I add it to the mix, it will help with bass for music, but can this also be incorporated into movie/TV surround sound? Thoughts? and Thanks! Zulfi

Hi I just ordered one of the speakers and I chose the payment plan but I am not sure if I set it up correctly and i think i May have payed for the whole thing. What are the steps to set it up?

Hi, just happily bought my sonos amp for my tv living room. My LE40D503F7W samsung tv doesn't have hdmi arc port, so how to i connect the amp to this? Attached a picture to see what is available, what kind of converter would i need if possible? Would like to avoid also having to get a new tv :) Chromecast that is connected now. [img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/af284563-f305-408a-ba79-c91ed39aa2d7.jpg[/img]

I've been using my Sonos Beam with Alexa for months with zero issues. Today I had the brilliant idea to play a new album I bought from Google Play and found that the only way to do it was to link my Beam to Google Assistant. Part way through the setup, I saw the notice that everybody in the house would be able to access my Google account info, just by asking - YUCK, no thanks - so I canceled connecting to Google Assistant. Now, I can't get Alexa back. My microphone doesn't light up, and my Alexa app shows the device as offline. I tried several times to add Alexa back, but every time I tap to sign in to Amazon, I get a spinner for a second, then the message "! There was a problem adding Alexa - Try again or Not now". I followed all the advice I found searching online: disable skill in Alexa app, remove devices, reset Beam, and start all over, but I'm still stuck at "There was a problem adding Alexa" and getting more and more frustrated by the minute.

when the voice assistant for Colombia will be available?. According to Amazon it is already available but in the Sonos app it tells me that it is not yet available. Any date available? Thanks

I've had a Playbase for a while now, and is my only Sonos speaker in the house. I want to channel my turntable through the Playbase using the Connect. Ultimately I'll be adding additional speakers but want to start with the single Playbase. is this possible?

I've a TV that support's eARC, and have already invested in Sonos around the house for music. I'm looking at Sonos AMP as the basis for building an AV solution for my TV. eARC has a number of benefits, however lip sync support might be the most significant. The question is, is Sonos going to update the AMP to support this, like some of the other manufacturers such Samsung and Sony are already doing? Thanks!

Hello Everyone, I live in the Netherlands and I recently purchased a Sonos Beam with 2 Play 1 (all in the living room) and an IKEA/Sonos speaker for the bedroom. I also have a Google Home Hub. I managed to play Spotify properly on the Google Home Hub using voice control and I also manage to play Spotify on all Sonos speakers using the Sonos Android App. I have the Beam connected to a Sony Android TV and, if I ask it to play Spotify, it automatically turn on the TV and plays Spotify, but I cannot manage to use Google assistant to play Spotify on the Beam (and the 2 Play 1) having the TV off. Similarly, I cannot use google assistant to play Spotify on the IKEA speaker in the bedroom: when I ask Google assistant to play music on that speaker, it says that he is going to play Spotify on that speaker, but eventually ti says he cannot help with it yet. Does anybody had a similar case? How can I fix it? Thanks a lot!!!

Good evening all I am going to be getting a Sonos Beam shortly and having had a trial run with a Panasonic soundbar I am certain that the Beam will assist my partner who does not have great hearing. However she does struggle with the loud crash and bang stuff that goes on in the background and the TV volume is constantly going up and down, so am looking forward to giving the Speech/nighttime options a whirl - but a couple of questions:- 1 - Is there a noticeable improvement in the clarify of speech and reduction in background audio when this function is enabled? The Panasonic soundbar we have tested has a speech function but marginal difference. 2 - I understand the Beam can be grouped with other sonos speakers to play the TV audio (not surround sound) - does the speech/nighttime mode settings get replicated in the other speaker (play 1 in my case)? 3 - Would it be weird to my partner if the grouped speaker was adjacent to her listening position playing the TV audio - so she would have

I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. Sonos is set as default music speaker in Alexa.app and the Sonos Skill is enabled. The problem is when I say "Alexa Play Spotify" I get "Here is Spotify on Sonos. Sorry on Sonos is offline." I can play Spotify on the Sonos using Spotify Connect or the Sonos app, but can't get Alexa to control it. Help?[img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/82f820d8-e9b4-4e2f-afb2-f4382f5378d5.png[/img][img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/84072f77-e4d4-4fdd-8a3c-58571a426f79.png[/img]

If I'd bought a 4 wheel drive car but years later was told that it was only going to be 2 wheel drive after a software upgrade, I would be pretty p'd off by that and would expect some compensation having been mis-sold a product. However I'm now seeing nagging pop-ups on my Sonos App telling me I will no longer be able to play content from my iPhone after a forthcoming upgrade? 1) In my view that is not an upgrade, 2) It is removing one of the fundamental reasons I invested in Sonos products and 3) I feel I'm going to lose faith in the system if it's a pain to recover from a feature I've had since day 1 ownership. Is this due to pressure from Apple or other manufacturer, have Sonos been providing this feature illegally? Are Airplay 2 compatible Sonos speakers the only solution or should I just not upgrade to the latest Sonos App?

Sonos holds a two day press briefing in New York and not a snippet of news about the event anywhere. Anybody have any intel on the event?

I recently moved into a house with an 11 room Sonos set up. The old owners left all the equipment except for 1 room, the living room, which would be the 12th room in the set up. In that room, there are two Connect:Amps. One is for the speakers outside by the pool, the other is for that living room. However, there are no more Sonos speakers in that room. So my question is, could I set up an older Pioneer system to that Connect:Amp without having to spend upwards of 1,000 bucks to properly outfit the room?

Hi there, So currently have a beam and 2 x PLAY:1 speakers and essentially want to add a vinyl collection and be able to play it through those speakers. I’ve found the Sony PS-LX310BT which has a built in phono pre amp so I want the most cost effective way of achieving the goal of playing the turntable through the speakers I have and what I need I believe that all I need is the connect to achieve what I want but I’m not sure if there’s anything I’m missing? advice greatly received - thanks in advance for the help!

Hi I am looking at buying the new Sonos AMP for my lounge, with the Sub and a pair of Bose 791 speakers. However, I need to understand how the ARC works. I want the options of having the TV sound, Sky, PS4 coming out of my speakers when I want it, but the rest of the time, I just want it to use the speakers built into the TV. Is this selectable or if I use the ARC, does the sound always need to come through the Sonos AMP?

I have a play 1 speaker. I am unable to connect Sonos to the new provider. I have followed the instructions, but when I try to connect via settings - wifi, sonos network is not offered to me. I have also tried the alternative method that's offered using an ethernet cable, but I get a message advising me to check the power and/or the cable connection. Any suggestions regarding what I can do next?

I have an LG TV that's has an RF remote and cant control my Sonos volume. Does anyone have a universal IR/RF remote recommendation? I hate using my iphone to control the volume.

When I ask GA to shuffle songs on my One, it responds "sorry, shuffle mode is not available on this device". Is there any way to get Google to shuffle songs on Sonos?