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Paul_231
Contributor I
February 2, 2020
Answered

Upgraded my SONOS system and now Alexa won't play Pandora stations

  • February 2, 2020
  • 2 replies
  • 607 views

So I took SONOS up on their 30% off upgrade offer, bricked 4 devices and added two Beams and 4 more SONOS One 2nd Gen speakers.  I already had 2 SONOS One 1st Gen speakers.  Now Alexa won’t play Pandora upon request.  I ask, “Alexa, play Enya radio on Pandora” and I get the response “Enya radio on Pandora”.  But nothing happens.  I discovered if I state immediately after the response, “Alexa, play” then the music will actually start playing.  Yes, it’s a work around, but still annoying since the system worked perfectly before my expensive upgrade to the latest technology to make SONOS happy.  I’ve deleted the Pandora skill and re-added it … restarted everything … nothing helps.

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    Best answer by Paul_231

    And now, suddenly and mysteriously, it is working.

    2 replies

    Paul_231AuthorAnswer
    Contributor I
    February 2, 2020

    And now, suddenly and mysteriously, it is working.

    Stanley_4
    Stanley_4
    Grand Maestro
    February 2, 2020

    Might be IP address issues, they tend to come and go but power failures and updates seem to trigger them. If you assign your Sonos devices static/reserved IP addresses from your router’s DHCP page that should end any IP related issues.

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