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I was excited to see integration with Google assistant, however when I try to add sonos, the following happens: 1) I go to voice services and add Google Assistant 2) this takes me to the Google screen where it authenticates me using the same email address that's on my sonos account 3) this then redirects me to the sonos authentication 4) after authenticating on sonos, it says I need to register my speakers to my account, so I click Go to Sonos App, and the process starts all over again. This doesn't make sense. My speakers are registered to my account. When I go to the sonos website, and sign in with the same email address, I can see all of my speakers. Elsewhere in this process it says if I go to More > Settings > Account Settings and I don't see "Account" I need to update my sonos system. I do not see "Account" - I see my email address as the linked account and then I see Transfer account. Where is "Account"? I've also confirmed my app and speakers are all up to date.

Hey all --- before I invest in another 65" 4K TV for a full Sonos home theater setup (Sub & Playbar), haven't seen any recent listing of all the current 2019 model Samsung and Sony 4k TV's and how compatible the Sonos systems are with Audio. [quote]Specifically looking at 65" Sony X950T and 65" Samsung QN65Q70R[/quote] Any feedback would be great!

Hi Sonos, Move seems like an amazing product. One thing though, I buy my stuff to last forever. It is a must. Thing that do not have a user replaceable battery, or at least a replaceable battery common enough to be easily and cheaply procured, is limited to the lifespan of the battery. And all Lithium based rechargeable batteries have a limited number of cycles AND a limited shelf-life (use them or not). What is your approach to this? Is the Move battery serviceable? Will you stock spare batteries, and for how long? Thanks!

Hello, my Beam and two One's work fine but no sound on a UHD channel. Regards Terry

I appreciate your feedback. I've a Epson 4010 4k projector and I would like to connect that to Sonos soundbar via using "Sonos - Female-To-Male Audio Adapter". Would this work? If not, do I need to get a HDMI switch box? what is the most easiest way to connect soundbar with epson 4010 projector?

I am trying to link my premium spotify account to sonos, when I click "authorize", I'm being brought to a page where I'm supposed to enter an authorization link code. The page opens with an error "The link code you entered is not valid. Please check the link code and re-enter it below." There is no link code provided either through the app, the page I'm being linked to, or by email. I've tried using the sonos iOS app as well as the desktop version. Clearly I'm missing something here. Any suggestions?

We're doing a major home reno and want to upgrade to Sonos for music and TV sound. Currently my music is coming off iTunes on a Windows PC via an Apple Airport (I know, I know) to my old component system. We just use big TV built-in speakers. We're not big special-effects-movie people so we're probably going to go with a Beam rather an a Surround Sound setup for living room. So I have questions. 1) I'm one of those guys with 80 gigs of music on his computer, and I'd still rather play from the PC -- and use my years of iTunes playlists -- to play through the Sonos. Can I do that? 2) Should I get another Beam for music in the kitchen or do I need to go to separate standalone Sonos speakers? Advantages?

In the spotify app I can see sonos, I try to connect to the speaker and it continuously tries to connect. Under the sonos app, I tried adding music service, spotify and it just says unable to add spotify account. I do have a premium student account. So why cant I cast or connect to sonos? Noel Diagnostic # 880951804

Hi: The blog post for [url=https://developer.sonos.com/release-notes/sonos-version-10-3-api-update/]Sonos version 10.3 API update[/url] Posted on July 16, 2019 suggests that the [code][url=https://developer.sonos.com/reference/control-api/audioclip/]audioClip[/url][/code] namespace —will work on the upcoming SYMFONISK table lamp with WiFi speaker and SYMFONISK WiFi bookshelf speaker. When we call the endpoint it does not return the audioclip capability for these speakers and when we try and send an audioclip to it it returns: An error occurred, there were no speakers with the custom sound capability in this group Thanks

When casting to a Sonos speaker from the Amazon Music app on my iPhone or iPad, I can't seem to control the music once it starts playing. The app shows that I'm connected to the speaker, but the "now playing" screen in the app doesn't work. I have to connect to the Sonos app to control playback. Is that a known issue and/or something that I can resolve somehow? Thanks!

Hi everyone. I have had ongoing issues with my Sonos devices. Every month or so, my LAN ports are all taken out for a few minutes before fixing themselves. I have been using this great community and found it could have been a broadcast storm causing the issues. I have turned off wifi on one of my players and so far so good. I'll have to wait and see if it works in the long term, but I feel confident. Part of the issue, I think, is I have had two switches between two players. They are unmanaged very simple D-Link GO-SW-5G switches. I checked with D-Link who have told me they would block STP BDPU packets. I then looked at TP-Link SG105 switches and TP-Link told me they would also block STP BDPU packets. I did read that most switches would pass through these packets. So if looking for a switch that would pass all packets through, what should I look for? Or any models you could recommend? Thank you in advance.

Previous Sonos app has the option to reset Sonos controller. I used this feature to reconnect my Sonos speakers. I can not find this feature on the new Sonos app 10.4. To reconnect my Sonos, the new Sonos app asks me to go to the missing speakers to touch the setup button. The problem is I have more than 20 Sonos speakers missing. If Sonos removed the Reset Sonos Controller feature, they need to bring it back

Is it me? I now cannot access any podcasts or music from my phone? Most podcasts I listen to are on BBC Sounds which cannot be streamed through the Sonos app. It would appear my speakers are not compatible with Apple Play 2 as they are not appearing over airplay. Can anyone help? or do I have to do what seems inevitable these days...and just throw it all away and go back to vinyl?😬 in despair.

Can I pair the new Sonos One SL with Sonos Five Gen 2 ?

I use the Sonos-alarm on a daily basis, but the time varies from day to day. Therefore, before I go to bed I check that the alarm is set and set at the correct time. Since the September 10, 2019 Release, this has become an annoying task as the alarm was moved on the Android App. Now I have to click through "Settings -> System -> Alarm". I do not consider the alarm a system setting, but maybe that is just me. Complaining is easy, so what could be a potential solution? From my point of view it would be nice to have the alarm setting directly linked from the "My Sonos" part of the app (bottom left). As we can edit this page, it could be hidden for everyone by default and if you need it, you add it through the edit of the My Sonos (top right). Forgive me, if there is already a better way to set the alarm. I tried to find it online, but I was not successful. That being said, adding the alarm to the "My Sonos" would be a great feature anyway (imho).

What is the best way to be a beta tester for new hardware that sonos is considering for release. My friend has been a beta tester for the beam and playbar. Thoughts?

Jeg modtager i øjeblikket næsten dagligt en reklame fra Sonos. Det kan da ikke passe at den eneste måde er at opsige sin Sonos profil.

Is it possible to disable the Google Assistant Voice control and keep the linked status in google home? I want to continue to control the Sonos Beams but use my Google Nest Hubs for voice commands. My wife misses having her own personal assistant settings and assistant voice. Right now I have the mics turned off as a work around. I am also using airplay more and more 2 group my Sonos system for music since that feature is not available yet from google. On a side note just having the flexibility to use both Google and Apple are why I use and enjoy my Sonos system every day. Thanks

How do I use the system away from my hom wifi..can I use this like a bluetooth speaker, and how?

Fairly new to the Sonos setup, however the following doesn't seem to be possible - am I missing something? [list] [*]Using latest iOS app [*]Browse > Asset UPnP [*]Album > [A-Z] [*]Select Album [*]??? [/list] You can see all the tracks listed as you might expect, however it seems you can only pick one at a time. The three dots next to the album only offer you the ability to "add album to my sonos" I just want to the able to play the album from here (select all tracks and add to queue)... which seems quite basic functionality. Interestingly, if you try from say the Mac controller, you can just select all tracks and add to queue. Given this works, this seems like it is limited to the iOS controller.

I just posted this in a Harmony support forum as well, but it is probably as likely to be addressed by Sonos as it is as by Harmony. . . maybe more likely? ------------- I like the Harmony hub remotes a lot. They have simplified the universal remote problem in several rooms in my house. So much so that I am now actively using two Harmony Hub Ultimates and one Harmony Hub, one each in 3 different rooms in my house. I use multiple audio input sources, and have Sonos eqpt in 5 rooms of my house. Two of these are the Sonos:Connect modules, so that I can send audio to and from multiple sources using my existing AV amps and speakers. The Sonos:Connect devices send the audio using 'Line-In' (this is Sonos' labeling/nomenclature). To send audio from my office to my den, I select the source as (office Sonos:Connect - Line-In) on the Den unit. I have to do this using the Sonos controller. . . I have not found any way to use the Harmony remote to select that as a source. It would be

Hi; after updating my mac controller, it appears the Beta version on the application-controller...how to come back to the regular application? I don't want to be a beta tester...

So I have had my sonos for over a year. I am using a play 5 gen 1 that has a stereo patch cable connecting it to the tv. I am an employee with a home integration company so it’s no where near my first time using this product. About 2 weeks ago I noticed that only the HBO GO apps sound quality has changed drastically since the last time I had used it. It used to be pretty clear, crackle and pop here or there but nothing crazy. All of the sudden it is muffled and I can hardly hear the words being spoken, I’ve tried adjusting the EQ, even going though my tv speakers on my Sony it doesn’t sound quite right. So I’m sure it’s something with the way HBO go formats it’s audio. I’ve eliminated the possibility that it’s an issue with my fire stick, I see there seem to be other issues with hbo go as well thought the forum. I’m just wondering if anyone has ran into this issue before, All I know is winter is coming and I hope to be able to hear it properly!

I have had a sonos one for about a year and everything worked fine until about a month ago. Now it won't not play spotify via a voice command. It just says "sorry that device is offline". If I unplug the Sonos One, do a factory reset, and reconnect to Alexa and Spotify, things work fine for a day or two and then that message comes back. Any ideas?

Hey There, I'm looking to get my Turntables to work with my Sonos connect. Currently, I have 2 turntables plugged into a mixer, and then my mixer plugs into my tuner that work with my home speakers. I have my Sonos Connect plugged into my Tuner, so I can hear music (via the Sonos app) on my home speakers and my Sonos Speakers, but I'm wondering if there's a way I can get both turntables to also play on my Sonos Speakers? Thanks!