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Chris_261
Contributor II
January 22, 2020
Answered

How long does trade-up last

  • January 22, 2020
  • 10 replies
  • 1498 views

I have two eligible devices to trade up and I do want to make new purchases but I’m not in a position to do so yet.  How long do I have?

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    Best answer by jgatie

    From End of Software Support - Clarifications:

     

    Another option available to all customers with legacy products is to take advantage of the Trade Up program, which allows you to upgrade older Sonos products to modern ones with a 30% discount. Trade Up will be open to customers at any time should they decide to upgrade. 

    10 replies

    jgatie
    jgatieAnswer
    January 22, 2020

    From End of Software Support - Clarifications:

     

    Another option available to all customers with legacy products is to take advantage of the Trade Up program, which allows you to upgrade older Sonos products to modern ones with a 30% discount. Trade Up will be open to customers at any time should they decide to upgrade. 

      Chris_261Author
      Contributor II
      January 22, 2020

      “any time” - so I have at least a year?

      jgatie
      jgatie
      January 22, 2020

      “any time” - so I have at least a year?  

       

      Even better, you have no limit on when you can trade them in.  The offer is indefinite.

      Chris_261Author
      Contributor II
      January 22, 2020

      Thanks for confirming.

      chickentender
      chickentender
      January 23, 2020

      Why is the Sonos Bridge not listed at upgrade-eligible?

      Stanley_4
      Stanley_4
      Grand Maestro
      January 24, 2020

      I believe because it was sold at a low price or even included with early Sonos products.

      I thought there was a Bridge to Boost for 30% off or about $70 deal though.

       

      https://en.community.sonos.com/components-228996/sonos-are-suggesting-i-replace-my-bridge-with-boost-why-6829193/index2.html#post16373945

      Airgetlam
      Airgetlam
      January 24, 2020

      More likely because it’s not a speaker, with limited memory and CPU, it’s a network device. 

      Bruce
      TommieG
      Lyricist III
      January 24, 2020

      OMG -- People:  the upgrade program exists for as long as Sonos offers it until they don’t.  It could end tomorrow.  It could last till someone’s newborn grows up and wants to buy a Sonos Play5,000.  Or the program could have ended while you were reading this.

        techno_train
        Lyricist I
        January 24, 2020

        Why is the Sonos Bridge not listed at upgrade-eligible?

        depending on how the divergence in systems emerges in reality, you might want to keep a bridge to communicate with older units.

        It wouldnt be beyond anyones imagination that the idea of 2 parallel systems might even stretch to having a sonos net 1.0 with old components and a faster and more reliable sonos net 2.0 for the newer ones. 

        Nobody knows! 

        jgatie
        jgatie
        January 24, 2020

        More likely because it’s not a speaker, with limited memory and CPU, it’s a network device. 

         

        And they were given away for free with any purchase for a good portion of their lifespan, so many people have multiple units gathering dust.  Giving 30% off any Sonos item for Bridges people have stacked in their closets is not financially wise.

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