With Sonos planed obsolescence with older models (the upgrade your old play 5s for 30% discount on newer models - despite some products sold upto 2015 thing i read today - some 'legacy' products will stop working may 2020)
When can i expect Sonos playbase / sub / play 1s (in 5.1 set up) to also stop being supported and require newer models? 2025? i would likely like to sell while they have some resale value to them.
Best answer by Ryan S
Hi sm75382, our commitment is to support products with software updates for a minimum of five years after we stop selling them, and we have a track record of supporting for longer. Also, in May, these old devices will go into a legacy mode and will continue working exactly as they do today, however they’ll stop getting software updates. Without software updates, eventually the functionality of features and services will be impacted as technology, particularly music service and voice partners, evolves over time. But nothing will change initially.
We haven’t talked about any of those devices that you have specifically, but the Play:1 was only recently no longer sold on our website, the other’s still are sold on the website.